Experts Reviews · Company report
Bright & Sparkly Cleaning Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Bright & Sparkly Cleaning Service

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #138Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 4.9★ from 176 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bright & Sparkly Cleaning Service is better than 88% of house cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bright & Sparkly Cleaning Service is better than 85% of house cleaning services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bright & Sparkly Cleaning Service is better than 99% of house cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bright & Sparkly Cleaning Service is better than 94% of house cleaning services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bright & Sparkly Cleaning Service is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bright & Sparkly Cleaning Service is better than 100% of house cleaning services.A
100

Reviews for your job

Customers hired Bright & Sparkly Cleaning Service for 5 kinds of job.

Bright & Sparkly Cleaning Service for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$277–$484
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 152
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Deep clean”

Cande2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I am enjoying the great job that the cleaners did--still finding clean spots that I didn't know they would take care of. Now I have time to do other things that I want and need to do besides house cleaning!

Paid $500+Not sureDeep clean
Talia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

She got a little lost but I received a prompt phone call and we sorted it out quickly. She was efficient and got out stains that I had never been able to remove! The office were kind, caring and explained clearly everything up front. Would gladly hire again!

Paid $150–200Great priceDeep clean
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mo was wonderful! A great cleaning job. Mo was very polite and thorough in her job. Highly recommend 🌹

Paid $200–250Reasonable priceDeep clean
Elisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The girls were fantastic! Very friendly, quick, detailed. I love how the company is so communicative and gives appointment reminders. I will 100% be using this company in the future. Thank you!

Paid $400–450Reasonable priceDeep clean
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’m very happy with my services so far! Everyone has been super friendly and helpful. They did an amazing job with deep cleaning our home. I have a newborn so dusting and wiping baseboards and doors/cupboards isn’t high on my priority list. What I love about this company is that they use their proceeds to clean…

Reasonable priceDeep clean
Jessica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rose was very lovely and accommodating with the set up of the appointment. The ladies arrived on time for the appointment and did an amazing job.

Reasonable priceMoving-related cleaningDeep clean
Caren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I highly recommend Bright & Sparkly Cleaning Service. They are thorough, professional, and pay close attention to detail. My home was left spotless, sanitized, and ready for my sister to return home from the hospital, which gave me tremendous peace of mind during an important time. Their care and dedication exceeded…

Paid $150–200Great priceStandard cleaningDeep clean
Tracy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This company is incredible. I have cancer and found them through cleaning for a cause. They have been accommodating and compassionate and incredibly reasonably priced. I would highly recommend them to anyone and everyone.

Paid $200–250Great priceDeep clean
PLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great locally owned company that does quality work. I’m very satisfied with the services provided. I had a deep clean done on 2 bathrooms in my house.

Paid $300–350Reasonable priceDeep clean
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Friendly and thorough. The workers did a fantastic job! Easy booking.

Reasonable priceDeep clean
Kari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They did an excellent job from start to finish. The level of detail and care they put into the cleaning really stood out. Every area was thoroughly cleaned, and the space was left looking fresh and well cared for. They were punctual, professional, and easy to communicate with.

Reasonable priceDeep clean
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They do great work!

Paid $500+Not sureDeep clean
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great experience! I have never hired a cleaning service before. My decision to go with Bright & Sparkly was the price point as well as the reviews I read online. The two ladies who cleaned our home did a great job, worked for six hours straight, making sure I was satisfied as they finished each room. I’m very…

Paid $500+Great priceDeep clean
Lilynna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I got a deep clean done and they did a PHENOMENAL job. So much attention to detail and going above and beyond. I am so impressed and beyond thankful.

Reasonable priceDeep clean
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Staff was friendly and performed a thorough cleaning from top to bottom of our home. Highly recommend using Bright & Sparkly for your cleaning needs.

Reasonable priceDeep clean
Susie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very happy with the results from this company. Prompt and customer service has been excellent!

Great priceGeneral housekeepingDeep clean
Nicole16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’m extremely happy with Bright & Sparkling cleaning. Had my first deep clean today and am impressed by the quality and detail. Looking forward to my bimonthly cleaning with them moving forward. I have talked to several ladies in the office and they are great.

Great priceDeep clean
paige12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Love, Love, Love! My house has never looked so good! Crystal and Sabella are fantastic. The back office is professional and super easy to coordinate services. I highly recommend this company.

Reasonable priceGeneral housekeepingDeep clean
ChelseaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Michelle and her team have gone above and beyond for us twice ; once in 2023 with a rather difficult move out cleaning, and now in January 2026 with a deep clean for my mom after a massive surgery. Michelle and her team are always very flexible with scheduling (which is helpful since we had a lot of things to…

Reasonable priceMoving-related cleaningDeep clean+ Responsiveness+ Quality+ Professionalism
Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I am beyond impressed with this cleaning service and the deep clean they did on our home. From start to finish, the level of care, detail, and professionalism was exceptional. They didn’t just “clean”, they truly transformed the space. Every surface was meticulously addressed, including areas most services…

Paid $500+Great priceDeep clean
renee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I started using Bright and Sparkly 3 months ago for a deep clean and monthly cleanings. I am very pleased with their results!!!

Reasonable priceGeneral housekeepingDeep clean
LeahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

After foot surgery I couldn’t be up to keep the house clean. Jenna came in and spent five hours getting us back to clean and straight. She worked exceptionally hard and the house was spotless all the way down to the baseboards. Can’t wait to have her come monthly from now on! Thank you!

Reasonable priceDeep clean
BrittneyLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Michelle and her team do a great job. The communication and text reminders are helpful and appreciated. Our cleaning service was exactly what we needed. Looking forward to our regular service.

Paid $250–300Great priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service and cleaning from Bright and Sparkly. The owner Michelle takes extra care to ensure your cleaning needs are addressed and are happy with the cleaning. The cleaning received was superior and I have used several cleaning companies for our home. I highly recommend Bright and Sparkly for their…

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Brietta14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We have used Bright and sparkly 3 times now. Once for a move out.. they did a wonderful job! We have also had a deep clean and a general clean. Very detailed. Great work. Thank you Michelle for your hard work

Deep cleanStandard cleaning
sean7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been using Bright and Sparkly Cleaning for about a year now. The cleaners are all well trained and on time. The owner is always very responsive if I need to make adjustments to the cleaning time due to an appointment or a vacation. I would highly recommend them.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Anthony10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great people and service. They listen to our needs and do a great job!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michelle's team, including Alexis, are GREAT and we are happy to have them helping us out! They are prompt and professional and do a great job cleaning our home. Highly recommended

Deep cleanStandard cleaning
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Rating only, no written review.

Deep clean
Heather6 months ago★★★★★

Rating only, no written review.

Paid $250–300Great priceStandard cleaningDeep clean
Sally4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Reasonable priceDeep clean
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $500+Reasonable priceGeneral housekeepingDeep clean
Ayieda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanStandard cleaning
Brandi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanGeneral housekeepingStandard cleaning+ Value
DanielleLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaning

Price

$259+5% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 57%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning40$158–$253
Deep clean35$277–$484
General housekeeping26$153–$259
Moving-related cleaning10$321–$614
Office & workplace cleaning3$153–$285

Compare with