Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Bright & Sparkly Cleaning Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Bright & Sparkly Cleaning Service

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #138Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 4.9★ from 176 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bright & Sparkly Cleaning Service is better than 88% of house cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bright & Sparkly Cleaning Service is better than 85% of house cleaning services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bright & Sparkly Cleaning Service is better than 99% of house cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bright & Sparkly Cleaning Service is better than 94% of house cleaning services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bright & Sparkly Cleaning Service is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bright & Sparkly Cleaning Service is better than 100% of house cleaning services.A
100

Reviews for your job

Customers hired Bright & Sparkly Cleaning Service for 5 kinds of job.

Bright & Sparkly Cleaning Service for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$259
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 126
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “General housekeeping” · showing 20

CynthiaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very good and professional

General housekeeping
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The cleaning was great! I highly recommend this company.

Not sureGeneral housekeeping
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

New customer to Bright & Sparkly and just had my 1st cleaning. I am very happy with the thoroughness and attention to detail.

Paid $150–200Reasonable priceGeneral housekeeping
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always a great job

Paid $250–300Reasonable priceGeneral housekeeping
Kristen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Friendly and attentive people in the office. A nice young man and young woman both cleaned efficiently and well. They were respectful and hard working.

Not sureGeneral housekeeping
iva5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ms. Bella was thorough and attentive to my needs in cleaning the areas that I specified. I will definitely hire them again!! Great job!

General housekeeping
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We are deeply thankful to Bright & Sparkly Cleaning Service! The staff went out of their way to make room for us in their schedule on very short notice. Their cost for what we needed to have done was reasonable. We were seeking a temporary cleaner to fill in for our regular cleaner who was out on an emergency…

Reasonable priceGeneral housekeeping
Susie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very happy with the results from this company. Prompt and customer service has been excellent!

Great priceGeneral housekeepingDeep clean
Fran5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I’m extremely happy with the cleaning done by BRIGHT AND SPARKLEY CLEANING.

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
paige12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Love, Love, Love! My house has never looked so good! Crystal and Sabella are fantastic. The back office is professional and super easy to coordinate services. I highly recommend this company.

Reasonable priceGeneral housekeepingDeep clean
rhonda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I've been using Bright & Sparkly Cleaning Service since July of 2025, and I can say they are extremely conscientious and professional. We love Sabella and her level of attention to detail is remarkable. I would highly recommend Bright and Sparkly Cleaning Service.

General housekeeping
renee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I started using Bright and Sparkly 3 months ago for a deep clean and monthly cleanings. I am very pleased with their results!!!

Reasonable priceGeneral housekeepingDeep clean
BrittneyLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Michelle and her team do a great job. The communication and text reminders are helpful and appreciated. Our cleaning service was exactly what we needed. Looking forward to our regular service.

Paid $250–300Great priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
Alexandria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bright and Sparkly Cleaning service has by far been the best cleaning company I've used. Michelle is very responsive and accommodating to schedule changes, and Cassandra does a fantastic job everytime. I would absolutely recommend Bright and Sparkly to anyone looking for a great cleaning service.

General housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Lina12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alexis does great work. She is polite, attentive and professional.

General housekeepingStandard cleaning
Kathie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The girls were exceptional house cleaners! On time and paid attention to detail! They even were able to get off the hard water spots on my master shower! Very professional done! I highly recommend this company!

General housekeeping+ Responsiveness+ Professionalism
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a great experience with Bright and Sparkly cleaning service,

General housekeeping+ Punctuality+ Quality+ Professionalism
Jessica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve never had my house cleaned before, so I didn’t know what to expect, and Michelle and her team did such an amazing job! My house is beautiful and they were so thorough. Michelle also is really great about communicating and checking in. Highly recommend!

General housekeeping+ Responsiveness+ Punctuality+ Quality
sean7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been using Bright and Sparkly Cleaning for about a year now. The cleaners are all well trained and on time. The owner is always very responsive if I need to make adjustments to the cleaning time due to an appointment or a vacation. I would highly recommend them.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

General housekeeping

Show more general housekeeping reviews (6 more) →

Price

$259+5% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 57%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning40$158–$253
Deep clean35$277–$484
General housekeeping26$153–$259
Moving-related cleaning10$321–$614
Office & workplace cleaning3$153–$285

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