Experts Reviews · Company report
Bright & Sparkly Cleaning Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Bright & Sparkly Cleaning Service

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #138Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 4.9★ from 176 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bright & Sparkly Cleaning Service is better than 88% of house cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bright & Sparkly Cleaning Service is better than 85% of house cleaning services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bright & Sparkly Cleaning Service is better than 99% of house cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bright & Sparkly Cleaning Service is better than 94% of house cleaning services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bright & Sparkly Cleaning Service is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bright & Sparkly Cleaning Service is better than 100% of house cleaning services.A
100

Reviews for your job

Customers hired Bright & Sparkly Cleaning Service for 5 kinds of job.

Bright & Sparkly Cleaning Service for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$253
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#63 / 152
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 40 Google reviews tagged “Standard cleaning”

Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great job and prompt.

Paid $100–150Reasonable priceStandard cleaning
mariana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I had an amazing experience with Bright & Sparkly Cleaning Service. The owner and the entire team were kind, compassionate, professional, and very helpful throughout the whole process. They personally reached out to me, communicated clearly, and made scheduling the appointment easy. Melissa did an outstanding job…

Reasonable priceStandard cleaning
Robert12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Punctual, professional cleaning. Good work...

Reasonable priceStandard cleaning
Caren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I highly recommend Bright & Sparkly Cleaning Service. They are thorough, professional, and pay close attention to detail. My home was left spotless, sanitized, and ready for my sister to return home from the hospital, which gave me tremendous peace of mind during an important time. Their care and dedication exceeded…

Paid $150–200Great priceStandard cleaningDeep clean
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great job!

Paid $150–200Not sureStandard cleaning
AmeliaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Communication is outstanding regarding what cleaning is covered and when and how your house will be cleaned. The house cleaner arrives when promised and starts immediately, covering all areas. They do a very good job, we're happy with the service. They are, however, a bit pricey for the amount of time it takes them to clean.

Standard cleaning
Bruce5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

First, they always came on time. Secondly, they used chemicals that were family friendly - clean. Thirdly and most importantly, did a phenomenally thorough job (even better than I had anticipated). I once hired another service and wasn't anywhere close to quality as this. They passed my wife's European standards…

Great priceStandard cleaningMoving-related cleaning
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★

It was nice coming home to a clean house!

Paid $100–150Reasonable priceStandard cleaning
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Madelynn Is always super nice and does a great job! 🤘🫡

Great priceStandard cleaning
Brenda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Madelyn did a wonderful job on my home. She has a good eye for details and has a sweet disposition. Will ask for her again. Very happy.

Standard cleaning
Fran5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I’m extremely happy with the cleaning done by BRIGHT AND SPARKLEY CLEANING.

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
RosariaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Madelynn did an outstanding job and worked very hard to clean my house! Bright and Sparkly’s office personnel are very kind and considerate too. I wish I could give six or seven stars out of five!

Standard cleaning
AnnaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I love Bright & Sparkly cleaning service! They are on time, do great work, and great with communication. My home is clean and smells lovely when they are done!

Reasonable priceStandard cleaning
eva4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They are cheerful and do a great job

Reasonable priceStandard cleaning
MattLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Highly recommended Bright & Sparkly. Just had my house cleaned after a party and the cleaner was perfectly on time. Did a fantastic job not the place looking better than it was before the party.

Paid $150–200Great priceStandard cleaning
JamiLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The ladies that she hires are amazing! The house is perfect! They take their time & the price is worth the service!

Reasonable priceStandard cleaning
BrittneyLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Michelle and her team do a great job. The communication and text reminders are helpful and appreciated. Our cleaning service was exactly what we needed. Looking forward to our regular service.

Paid $250–300Great priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
KiernanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bright and Sparkly helped me with a turnover clean between mid-term renters. While the house started out reasonably clean, they left it, well, sparkling! Booking and scheduling was easy and they were able to work with my short window of available time. They gave me a price range estimate, and the final cost landed…

Paid $350–400OverpricedStandard cleaning
StuartLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bright and Sparkly Cleaning Service has been out twice and done an outstanding job both times. I will continue to use their service. They are thorough, professional, friendly, and certainly do a much better job than I do myself and that's great!!

Great priceStandard cleaning
Liz3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kelly was able to fit me into the schedule on short notice for the time and day I needed. Jenna did a throrough job cleaning my bathroom, bedroom and kitchen and used non toxic cleaners which I appreciate. Thank you for your help!

Reasonable priceStandard cleaning
Lina12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alexis does great work. She is polite, attentive and professional.

General housekeepingStandard cleaning
kkusafLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service, friendly and professional cleaners

Standard cleaning+ Quality+ Value
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service and cleaning from Bright and Sparkly. The owner Michelle takes extra care to ensure your cleaning needs are addressed and are happy with the cleaning. The cleaning received was superior and I have used several cleaning companies for our home. I highly recommend Bright and Sparkly for their…

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Our house cleaner Jacquelyn does a very good job. She is thorough and if I have any concerns she addresses them the next time she cleans the house. She is punctual and very nice to work with. I would defend recommend Bright & Sparkley cleaning service.

Standard cleaning+ Professionalism
Brietta14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We have used Bright and sparkly 3 times now. Once for a move out.. they did a wonderful job! We have also had a deep clean and a general clean. Very detailed. Great work. Thank you Michelle for your hard work

Deep cleanStandard cleaning
sean7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been using Bright and Sparkly Cleaning for about a year now. The cleaners are all well trained and on time. The owner is always very responsive if I need to make adjustments to the cleaning time due to an appointment or a vacation. I would highly recommend them.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Anthony10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great people and service. They listen to our needs and do a great job!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michelle's team, including Alexis, are GREAT and we are happy to have them helping us out! They are prompt and professional and do a great job cleaning our home. Highly recommended

Deep cleanStandard cleaning
Sarita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceStandard cleaning
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $50–100Great priceStandard cleaningGeneral housekeeping
Heather6 months ago★★★★★

Rating only, no written review.

Paid $250–300Great priceStandard cleaningDeep clean
Aaron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Standard cleaning
Julia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Standard cleaning
Lila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Standard cleaning
nichols19509 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceStandard cleaning
M5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

Rating only, no written review.

Standard cleaning+ Quality
Katharine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Ayieda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanStandard cleaning
Brandi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanGeneral housekeepingStandard cleaning+ Value
Genuine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General housekeepingStandard cleaning+ Quality

Price

$259+5% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 57%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning40$158–$253
Deep clean35$277–$484
General housekeeping26$153–$259
Moving-related cleaning10$321–$614
Office & workplace cleaning3$153–$285

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