Analyzing 7,516,2227.5M ReviewsFor 21,18021.2K Experts

Experts Reviews · Company report
BrightStrokes, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%70+17Value 14%84+11.9Replies to reviews 7%88+6.2Craft & service penalty76−2.4Momentum penalty71−2.9Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

BrightStrokes, LLC

Louisville, KY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 15 mural painters · 4.8★ from 102 Google reviews

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Report card

Percentile vs other mural painters (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BrightStrokes, LLC is better than 80% of mural painters.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BrightStrokes, LLC is better than 70% of mural painters.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BrightStrokes, LLC is better than 76% of mural painters.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BrightStrokes, LLC is better than 84% of mural painters.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BrightStrokes, LLC is better than 71% of mural painters.B
71
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BrightStrokes, LLC is better than 88% of mural painters.A
88

Reviews for your job

Customers hired BrightStrokes, LLC for 8 kinds of job.

BrightStrokes, LLC for custom painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Custom painting”

Cathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Justin and his team did a great job. He was always available when I needed him and worked closely with us until the project was done. I would definitely recommend him.

Reasonable priceCustom paintingCabinet paintingDoor painting
melinda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

A truly excellent job, which included hanging a 15’ wide mural. Paint and wallpaper are perfect. The installer/painter was an experienced pro. I couldn’t have asked for more

Reasonable priceCustom paintingWallpaper hanging
MelanieLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brightside did a great job. They did whole house painting, and carpeting in multiple areas. There were a couple of issues that required follow up which they did promptly and to our satisfaction. I find that to be very important, that a company will come back quickly and fix anything that may have been missed. The…

Reasonable priceCustom painting

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 88%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interior painting17—
Drywall repair10—
Door painting5—
Water damage repair5—
Exterior painting5—
Wood staining4—
Wood painting3—
Wallpaper hanging3—

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