Experts Reviews · Company report
BrightStrokes, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%70+17Value 14%84+11.9Replies to reviews 7%88+6.2Craft & service penalty76−2.4Momentum penalty71−2.9Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

BrightStrokes, LLC

Louisville, KY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 15 mural painters · 4.8★ from 102 Google reviews

Report card

Percentile vs other mural painters (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BrightStrokes, LLC is better than 80% of mural painters.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BrightStrokes, LLC is better than 70% of mural painters.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BrightStrokes, LLC is better than 76% of mural painters.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BrightStrokes, LLC is better than 84% of mural painters.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BrightStrokes, LLC is better than 71% of mural painters.B
71
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BrightStrokes, LLC is better than 88% of mural painters.A
88

Reviews for your job

Customers hired BrightStrokes, LLC for 8 kinds of job.

BrightStrokes, LLC for drywall repair

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Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.60
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Drywall repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7

All 10 Google reviews tagged “Drywall repair”

Tori8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Justin and his team were great to work with, and Justin’s communicativeness stood out from other contractors from the beginning. Justin’s team removed wallpaper from several areas, did drywall work, applied wallpaper to one area and painted the rest. The wallpaper I chose was not easy, it had lots of small little…

Reasonable priceWallpaper hangingWood paintingDrywall repair
LindaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★

When he came to give bid, July 20 2023 he was given bid because of budget we had ,and time line , said we would be in September 4 , he was very convincing after money was given to him, first month seemed to be going quickly, then things went South, no one showed up, he never had People as he said, he tried to find…

Interior paintingDrywall repairWood staining− Responsiveness− Punctuality
C.L.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin and his crew did a fantastic job with any and everything we asked of them and they are highly recommended by me and my fellow employees for all of your needs.

Exterior paintingInterior paintingDrywall repair+ Responsiveness+ Punctuality+ Quality
PaulaLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are very pleased with Justin, Mark and his team!! We had our hallway repainted after our cat damaged the grasscloth wallpaper. Justin was always very responsive and easy to communicate. They were very quick in remove the wallpaper (which wasn't easy), repair the walls and paint. My cat needs to get a job to repay me.

Interior paintingDrywall repair
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We removed walls between rooms and there was extensive drywall repair. Justin's team did a great job prepping the area. Then they repaired and skim coat my walls to perfection.

Drywall repair+ Responsiveness+ Punctuality+ Quality
Karl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Justin and his tea did a great job getting the inside of the house painted and the drywall repaired. They painted the interior of the house from top to bottom and did an amazing job. Justin met all of his time commitments even though the job was large and the timeline was very specific with dates that everything…

Interior paintingDoor paintingDrywall repair
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are great to work with. Positive attitudes, professional for working in active commercial spaces, and a one stop shop for a multitude of services. This is the second time I’ve worked with them where they have come in on short notice and provided quality finishes fast!

Exterior paintingInterior paintingCabinet painting+ Responsiveness+ Punctuality+ Quality
Trinity3 years ago★★★★★

Rating only, no written review.

Interior paintingDoor paintingDrywall repair+ Responsiveness+ Quality+ Professionalism
Rachel5 years ago★★★★★

Rating only, no written review.

Interior paintingDrywall repairWater damage repair+ Responsiveness+ Punctuality+ Quality
Alechia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Interior paintingDrywall repair+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 88%Overpriced 0%Not sure 0%

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