Experts Reviews · Company report
BrightStrokes, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%70+17Value 14%84+11.9Replies to reviews 7%88+6.2Craft & service penalty76−2.4Momentum penalty71−2.9Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

BrightStrokes, LLC

Louisville, KY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 15 mural painters · 4.8★ from 102 Google reviews

Report card

Percentile vs other mural painters (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BrightStrokes, LLC is better than 80% of mural painters.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BrightStrokes, LLC is better than 70% of mural painters.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BrightStrokes, LLC is better than 76% of mural painters.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BrightStrokes, LLC is better than 84% of mural painters.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BrightStrokes, LLC is better than 71% of mural painters.B
71
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BrightStrokes, LLC is better than 88% of mural painters.A
88

Reviews for your job

Customers hired BrightStrokes, LLC for 8 kinds of job.

BrightStrokes, LLC for interior painting

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Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 11

All 17 Google reviews tagged “Interior painting”

LindaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★

When he came to give bid, July 20 2023 he was given bid because of budget we had ,and time line , said we would be in September 4 , he was very convincing after money was given to him, first month seemed to be going quickly, then things went South, no one showed up, he never had People as he said, he tried to find…

Interior paintingDrywall repairWood staining− Responsiveness− Punctuality
Doug4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had Justin give me an estimate at 9am and they start the job at 10:30am the same day. Promised to be done in 2 days and they actually were done in a day and a half. Great quality work. Shocking to me they even did a walk through with me to make sure I was satisfied before they left. Reasonable price, very…

Interior painting+ Responsiveness+ Punctuality+ Quality
C.L.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin and his crew did a fantastic job with any and everything we asked of them and they are highly recommended by me and my fellow employees for all of your needs.

Exterior paintingInterior paintingDrywall repair+ Responsiveness+ Punctuality+ Quality
Ben9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Justin and his team are very responsive. I contacted them about a time sensitive job and they were able to respond and complete the job within days. Very prompt, professional, and cleaned up after themselves. Even offered some suggestions for some in progress projects as I am a DIY'er. All around great experience. Will use in the future for sure.

Interior paintingDoor painting+ Responsiveness+ Quality+ Professionalism
PaulaLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are very pleased with Justin, Mark and his team!! We had our hallway repainted after our cat damaged the grasscloth wallpaper. Justin was always very responsive and easy to communicate. They were very quick in remove the wallpaper (which wasn't easy), repair the walls and paint. My cat needs to get a job to repay me.

Interior paintingDrywall repair
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We can’t say enough good things about BrightStrokes. We needed our new home painted on short noticed. BrightStrokes met the challenge and exceeded our expectations.

Interior painting+ Responsiveness+ Quality+ Professionalism
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Justin and Mark and his team did a fantastic job painting two rooms in my house! They were responsive and prompt and got the job done in two days. They easily painted a bright blue room white and bright pink room light gray with no issues. It covered up so well with their technique! I appreciate how they covered all…

Interior painting+ Responsiveness+ Punctuality+ Quality
Lindsay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The deck needed a much overdue cleaning and stain application and we could not be more pleased with the work that Justin and his team put into the project. Everyone was a pleasure to work – they were responsive, friendly, helpful, and addressed all our questions and requests so that we were totally satisfied. They…

Exterior paintingInterior paintingWood staining+ Responsiveness+ Punctuality+ Quality
MaryLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Justin was great at quickly responding to my request for services. Came out next day, was on time and gave me quote. Job was completed promptly and done well. Painted foyer, 1/2 bath, 2 story stairwell and upper hall. I found only a couple of areas that needed retouch and it was corrected next day. They also…

Interior painting+ Responsiveness+ Punctuality+ Quality
Ann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

We had our master bedroom with vaulted , tray ceiling and walk-in closet painted. Justin was able to get to our project when we needed it done and completed it in just a day and a half. The painters were professional and the rooms look great. However, they didn’t take care to properly cover the carpet and two areas…

Interior painting+ Responsiveness+ Punctuality+ Professionalism
AnnmeLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was on a time crunch to get my bathrooms done and Justin and his team were able to do the work quickly and professionally. I had created a bit of a mess trying to do the wallpaper removal in one of the bathrooms myself. They skimmed the walls and painted and I am delighted with the result. Planning to use them…

Interior painting+ Responsiveness+ Punctuality+ Quality
Karl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Justin and his tea did a great job getting the inside of the house painted and the drywall repaired. They painted the interior of the house from top to bottom and did an amazing job. Justin met all of his time commitments even though the job was large and the timeline was very specific with dates that everything…

Interior paintingDoor paintingDrywall repair
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are great to work with. Positive attitudes, professional for working in active commercial spaces, and a one stop shop for a multitude of services. This is the second time I’ve worked with them where they have come in on short notice and provided quality finishes fast!

Exterior paintingInterior paintingCabinet painting+ Responsiveness+ Punctuality+ Quality
Virgie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They did a great job! Very happy with how everything looks! Very professional, took great care! Will definitely use again!

Interior painting+ Responsiveness+ Quality+ Professionalism
Trinity3 years ago★★★★★

Rating only, no written review.

Interior paintingDoor paintingDrywall repair+ Responsiveness+ Quality+ Professionalism
Rachel5 years ago★★★★★

Rating only, no written review.

Interior paintingDrywall repairWater damage repair+ Responsiveness+ Punctuality+ Quality
Alechia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Interior paintingDrywall repair+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 88%Overpriced 0%Not sure 0%

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