Experts Reviews · Company report
Brilliant Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Brilliant Pest Solutions

Lincoln, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 186 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brilliant Pest Solutions is better than 100% of wildlife removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brilliant Pest Solutions is better than 99% of wildlife removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brilliant Pest Solutions is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brilliant Pest Solutions is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brilliant Pest Solutions is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brilliant Pest Solutions is better than —% of wildlife removal services.–
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Reviews for your job

Customers hired Brilliant Pest Solutions for 8 kinds of job.

Brilliant Pest Solutions for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#40 / 119
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Bug & insect extermination”

Cecilia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brilliant pest control, a family owed business was recommended to me by my friend how used the services as well. David come to my house today, to spray inside and outside and garage. He was so polite and respectful and the job was done meticulously and with pride. So happy with the service and to be working with a local family business.

Paid $40–60Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Erik7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Connor was helpful and knowledgeable on the phone and gave a thorough explanation of services options as well as some reassurance of the issues we were having. He was able to get us scheduled quickly for a great price. Alex came for the spraying and he was kind and did a very thorough job around the home. I have a…

Great priceSpider exterminationBug & insect extermination
caleb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

First time using them, they got recommended by my sister. Alex was great! super fast, super friendly and knowledgeable. it doesn’t happen a lot where you feel comfortable immediately with someone entering you’re home. Rad guy.

Customer photo from caleb's review
Paid $40–60Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brilliant Pest Control has been servicing my property for almost 2 years now. Everyone I’ve interacted with has been very friendly and professional. The person that services my property, Brandon, is wonderful to work with. He is very kind, professional and patient with my questions. I highly recommend their service.

Hornet & wasp exterminationRodent exterminationSpider extermination
DianaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very easy to understand how to get rid of those nasty ants and more. After one hour the ants went for the bait and after about 5 hours they started to get way less. We r very happy and look forward to see you every 2 month 😀

Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Chenelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've never been more thrilled with the service of a company!! I've been using Brilliant since we were in our last rental for 2 1/2 years.. in a new construction neighborhood where there were plenty of insects to deal with...And I knew I'd just had to have them come with me when we purchased our first home!! We've…

Great priceSpider exterminationBug & insect extermination
Joseph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Brilliant Pest Solutions comes highly recommended. Connor demonstrated a high level of professionalism and expertise in all the problems and their fixes. He responded to my inquiries concerning his service with patience. The process of creating an account was simple and quick, and communication—including his prompt…

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Rich10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Connor arrived as scheduled and did a thorogh job. Since I was a first time customer, he took the time to explain the details of his service and the products that he used. Did a much better job than the previous company we let go.

Ant exterminationBug & insect exterminationCockroach extermination
AshleyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Connor was very informative, friendly, and professional. He was able to fit me into his schedule during a holiday week. He asked me questions related to pests in my house and my concerns. Based on this information, he sprayed the trouble areas in and around my home. He also informed me that I would see increased…

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Quality+ Professionalism
TJ6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding service. Connor came out the same morning I called. He patiently went through all the steps (explaining and answering our questions) to make sure our bug problem was remedied. We highly recommend Brilliant Pest Solutions who cares about you and the community

Bug & insect extermination+ Responsiveness+ Professionalism
Sean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brilliant services our Nursing Facility. And as a 24/7 operating facility, pest control is very important. We met Connor and right off the bat new this would stop and prevent any pest control issues occurring here. We're confident to say after several months with his services that we have no issues and he's always…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Don2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Connor is Brilliant. He serves his customer and not himself. I highly recommend him. If you choose him, you will be the next on this 5-star review list.

Bug & insect exterminationRodent extermination+ Responsiveness
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Connor is awesome! He is very informative, commuincative and thorough at Exterminating. I strongly recommend this company if any are having issues with pest. Thank you!

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Ron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I don't write a ton of reviews, but I was impressed with Connor from the get go and wanted to continue his stellar reviews. Account setup was quick and painless, communication was excellent including his initial response time. Connor was polite, knowledgeable, and took the time to explain everything he was doing…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Anita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have not had any problems with bugs in my house at all. There great 😊

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Desiree3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had animals digging at my roof so much we couldn’t sleep. Connor did a thorough inspection and got rid of our roof rats and rodents. Connor is professional and kind and got rid of all the summer pests, (ants, roaches). He is responsive and reliable and trustworthy. 1000% recommend brilliant pest solutions! Thank you Connor!

Bug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Lucy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and does a fantastic job . Thank you Conor !

Bug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
April1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Connor was very quick to respond after I requested a quote from the website. I was able to make an appointment for the next day. Connor did a thorough inspection in order to figure out my pest problem. He was great at communicating and explaining things and is very knowledgeable at what he does. After the…

Bug & insect exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Uli3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Connor Morgan is doing an outstanding job. He is very thorough and absolutely excellent. I am very happy that we found him to take care of our ant and spider problem. I can recommend him without reservation. Very friendly and very reliable.

Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Stacey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We reached out to Connor when we moved to Rocklin a few months ago. He has done a great job in getting rid of all the bugs who lived in our home before us :) I’ve even texted Connor with a picture of a bug I’ve found and he’s responded back immediately with an ID and reassuring words not to worry. Would recommend him for pest control.

Bug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Chelsea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Connor responded quickly to an urgent emergency in our home, involving two rooms and two sinks/outlet areas. We emptied all the cabinets and he did a great job of communicating and being flexible with our various scheduling needs. Thank you Connor for ridding our kitchen and bathroom of those embarrassing roaches!

Bug & insect exterminationCockroach exterminationHome inspection
Brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing experience! Super professional and kind, handled everything without a problem at all. 100% recommend using his business!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
SeanLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brilliant Pest Solutions is by far my favorite pest control company to use. Connor and his team provide quality service! When we bought our home we had a lot of spiders in our yard and cockroaches. We also have a lemon tree so we had a lot of ants too. When Brilliant came by the first time, we instantly noticed a…

Ant exterminationBat exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Taylor9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It’s always a pleasure working with Connor! He’s super knowledgeable, personable, and he’s one of those guys that you can trust almost instantly. Keep up the good work man 💪

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Connor was super responsive to my request for a quote and information. He is a small business owner and uses pet-friendly and eco-friendly products. I’ve just started service with him but I am happy with the service and value so far!

Bug & insect exterminationSpider extermination+ Responsiveness+ Professionalism+ Value
Diana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everything about using this company was easy. Connor called within minutes of receiving my message. He completely reviewed what he would be doing. He reassured me about the safety of the chemicals he uses. (I have 2 dogs, 6 foster kittens, and a grandbaby who visits often.) He came out that same day and did a…

Bug & insect extermination
Jenn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Connor is great! He’s knowledgeable, kind, and does excellent work. Our rat situation came back after 3 years, and he did exclusion work for us. He takes his time, and did a really good job. He will know handle our pest control also. Thank you Connor!

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time today and much more thorough than last company I used. Answered all questions and did complete backyard including around bushes and trees including cracks on patio lines and no contract required.

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
ErikaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time we have ever had a pest service at any home. This one desperately needed it. I have seen a huge difference. Less bugs and the I’m not constantly fighting cobwebs. I am shocked at how quickly and drastically it has worked!

Ant exterminationBed bug exterminationBug & insect extermination+ Quality+ Value
Tempus4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

10 out of 10 recommend Brilliant Pest Service! Connor was very knowledgeable about all the local pests. He was on top of communication about arrival times and showed up exactly when promised. Connor was very respectful of our home and even wore shoe covers as to not bring in dirt and germs from outside. Great value for the experience and results!

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Toni3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Connor is knowledgeable and has reasonable prices. He was thorough, answered all questions, and replied promptly after contacting him on his website. He is also very personable and happy he will be able to solve any issues I may have in the future.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality

Price

$56-47% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 46%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection50$63–$124
Rodent extermination42$73–$323
Spider extermination38$56–$131
Bug & insect extermination31$73–$136
Ant extermination30$76–$246
Cockroach extermination27$83–$214
Hornet & wasp extermination17$81–$246
Flea & mite extermination11$80–$292

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