Analyzing 7,446,1287.4M ReviewsFor 21,00321K Experts

Experts Reviews · Company report
Brilliant Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Brilliant Pest Solutions

Lincoln, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 186 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brilliant Pest Solutions is better than 100% of wildlife removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brilliant Pest Solutions is better than 99% of wildlife removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brilliant Pest Solutions is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brilliant Pest Solutions is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brilliant Pest Solutions is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brilliant Pest Solutions is better than —% of wildlife removal services.–
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Reviews for your job

Customers hired Brilliant Pest Solutions for 8 kinds of job.

Brilliant Pest Solutions for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$159
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#82 / 123

All 6 Google reviews tagged “Home inspection”

AshleyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Connor was very informative, friendly, and professional. He was able to fit me into his schedule during a holiday week. He asked me questions related to pests in my house and my concerns. Based on this information, he sprayed the trouble areas in and around my home. He also informed me that I would see increased…

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Quality+ Professionalism
Sean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brilliant services our Nursing Facility. And as a 24/7 operating facility, pest control is very important. We met Connor and right off the bat new this would stop and prevent any pest control issues occurring here. We're confident to say after several months with his services that we have no issues and he's always…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
April1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Connor was very quick to respond after I requested a quote from the website. I was able to make an appointment for the next day. Connor did a thorough inspection in order to figure out my pest problem. He was great at communicating and explaining things and is very knowledgeable at what he does. After the…

Bug & insect exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Chelsea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Connor responded quickly to an urgent emergency in our home, involving two rooms and two sinks/outlet areas. We emptied all the cabinets and he did a great job of communicating and being flexible with our various scheduling needs. Thank you Connor for ridding our kitchen and bathroom of those embarrassing roaches!

Bug & insect exterminationCockroach exterminationHome inspection
Brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing experience! Super professional and kind, handled everything without a problem at all. 100% recommend using his business!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
SeanLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brilliant Pest Solutions is by far my favorite pest control company to use. Connor and his team provide quality service! When we bought our home we had a lot of spiders in our yard and cockroaches. We also have a lemon tree so we had a lot of ants too. When Brilliant came by the first time, we instantly noticed a…

Ant exterminationBat exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

Price

$56-47% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 46%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection50$63–$124
Rodent extermination42$73–$323
Spider extermination38$56–$131
Bug & insect extermination31$73–$136
Ant extermination30$76–$246
Cockroach extermination27$83–$214
Hornet & wasp extermination17$81–$246
Flea & mite extermination11$80–$292

Compare with

HomeShield Pest ControlExperts Score 89Lincoln · 4.93★EcoGuard Pest Management logoEcoGuard Pest ManagementExperts Score 83Lincoln · 4.86★