Experts Reviews · Company report
Brilliant Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Brilliant Pest Solutions

Lincoln, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 186 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brilliant Pest Solutions is better than 100% of wildlife removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brilliant Pest Solutions is better than 99% of wildlife removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brilliant Pest Solutions is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brilliant Pest Solutions is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brilliant Pest Solutions is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brilliant Pest Solutions is better than —% of wildlife removal services.–
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Reviews for your job

Customers hired Brilliant Pest Solutions for 8 kinds of job.

Brilliant Pest Solutions for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$131
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 121
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Spider extermination”

BillLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job this morning with Pest Service. Very friendly, very professional and the technician did a fabulous job.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
Sondra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

David came by this morning for our monthly pest control service. He was very informative and answered all of my questions!

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Cecilia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brilliant pest control, a family owed business was recommended to me by my friend how used the services as well. David come to my house today, to spray inside and outside and garage. He was so polite and respectful and the job was done meticulously and with pride. So happy with the service and to be working with a local family business.

Paid $40–60Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Erik7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Connor was helpful and knowledgeable on the phone and gave a thorough explanation of services options as well as some reassurance of the issues we were having. He was able to get us scheduled quickly for a great price. Alex came for the spraying and he was kind and did a very thorough job around the home. I have a…

Great priceSpider exterminationBug & insect extermination
caleb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

First time using them, they got recommended by my sister. Alex was great! super fast, super friendly and knowledgeable. it doesn’t happen a lot where you feel comfortable immediately with someone entering you’re home. Rad guy.

Customer photo from caleb's review
Paid $40–60Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brilliant Pest Control has been servicing my property for almost 2 years now. Everyone I’ve interacted with has been very friendly and professional. The person that services my property, Brandon, is wonderful to work with. He is very kind, professional and patient with my questions. I highly recommend their service.

Hornet & wasp exterminationRodent exterminationSpider extermination
Dan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cannot speak highly enough about everyone at Brilliant Pest Solutions. From the owner, to the office, to the actual techs on site, they are respectful, happy to be there and just a breathe of fresh air. 100% recommend!

Rodent exterminationSpider exterminationAnt extermination
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Superb service. Technician did an outstanding job, covering every area of our house & yard.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Chenelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've never been more thrilled with the service of a company!! I've been using Brilliant since we were in our last rental for 2 1/2 years.. in a new construction neighborhood where there were plenty of insects to deal with...And I knew I'd just had to have them come with me when we purchased our first home!! We've…

Great priceSpider exterminationBug & insect extermination
Rich10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Connor arrived as scheduled and did a thorogh job. Since I was a first time customer, he took the time to explain the details of his service and the products that he used. Did a much better job than the previous company we let go.

Ant exterminationBug & insect exterminationCockroach extermination
AshleyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Connor was very informative, friendly, and professional. He was able to fit me into his schedule during a holiday week. He asked me questions related to pests in my house and my concerns. Based on this information, he sprayed the trouble areas in and around my home. He also informed me that I would see increased…

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Quality+ Professionalism
Heather11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you Conner and BPS for getting rid of my bugs. Super professional, responsive, great at what they do and wonderful pricing. Highly recommend.

Spider extermination+ Responsiveness+ Punctuality+ Quality
Sean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brilliant services our Nursing Facility. And as a 24/7 operating facility, pest control is very important. We met Connor and right off the bat new this would stop and prevent any pest control issues occurring here. We're confident to say after several months with his services that we have no issues and he's always…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Christian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Connor was very professional and knowledgeable about all the issues and solutions. He communicated well. Showed up on time and was very kind. He is building a wonderful business and I highly recommend you use his services. It is important to support local small businesses because he actually cares about our…

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Ron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I don't write a ton of reviews, but I was impressed with Connor from the get go and wanted to continue his stellar reviews. Account setup was quick and painless, communication was excellent including his initial response time. Connor was polite, knowledgeable, and took the time to explain everything he was doing…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Uli3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Connor Morgan is doing an outstanding job. He is very thorough and absolutely excellent. I am very happy that we found him to take care of our ant and spider problem. I can recommend him without reservation. Very friendly and very reliable.

Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Stacey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We reached out to Connor when we moved to Rocklin a few months ago. He has done a great job in getting rid of all the bugs who lived in our home before us :) I’ve even texted Connor with a picture of a bug I’ve found and he’s responded back immediately with an ID and reassuring words not to worry. Would recommend him for pest control.

Bug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing experience! Super professional and kind, handled everything without a problem at all. 100% recommend using his business!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
SeanLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brilliant Pest Solutions is by far my favorite pest control company to use. Connor and his team provide quality service! When we bought our home we had a lot of spiders in our yard and cockroaches. We also have a lemon tree so we had a lot of ants too. When Brilliant came by the first time, we instantly noticed a…

Ant exterminationBat exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
SLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Connor is awesome and is so professional. He is very thorough and has a system that is so effective. So glad we have him as our pest control specialist.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Connor was super responsive to my request for a quote and information. He is a small business owner and uses pet-friendly and eco-friendly products. I’ve just started service with him but I am happy with the service and value so far!

Bug & insect exterminationSpider extermination+ Responsiveness+ Professionalism+ Value
ErikaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time we have ever had a pest service at any home. This one desperately needed it. I have seen a huge difference. Less bugs and the I’m not constantly fighting cobwebs. I am shocked at how quickly and drastically it has worked!

Ant exterminationBed bug exterminationBug & insect extermination+ Quality+ Value
Tempus4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

10 out of 10 recommend Brilliant Pest Service! Connor was very knowledgeable about all the local pests. He was on top of communication about arrival times and showed up exactly when promised. Connor was very respectful of our home and even wore shoe covers as to not bring in dirt and germs from outside. Great value for the experience and results!

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Conner was amazing. Really nice guy, very polite. Was very respectful of my house and made sure my dog stayed safe and kept him away from the pest control spray. Competitively priced and local to the Roseville/Sacramento area. Highly recommend him.

Cockroach exterminationFlea & mite exterminationGeneral pest inspection+ Quality
Abujot8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The best experience, he explained everything in great detail. I have signed up with his services rite away. :). Thank you Connor.

Flea & mite exterminationSpider extermination+ Quality
Mini4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Connor provided excellent services from beginning till end of the project. The main highlight is that you can reach the person immediately rather than waiting to hear from someone whom you don’t know at the other end of the phone. We had rodent activity in our home and google searched for pest control services. We…

Customer photo from Mini's reviewCustomer photo from Mini's reviewCustomer photo from Mini's review
Rodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Ana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

ABOVE AND BEYOND SERVICE! Just moved to Roseville and bought the home of our dreams but was devastated to find out that we had a small attic rat problem that was not caught by the home inspector. I was so lucky to have found Brilliant Pest Solutions. Connor the owner goes above and beyond to explain everything to…

Customer photo from Ana's reviewCustomer photo from Ana's review
Rodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Kimberly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

So very happy that I found this business. The owner was so professional, timely, precise in his efforts, full of integrity (followed up and through with what he promised), and was very thoughtful about my time and understanding of the services. I had him fix areas of my home where rats can come in and he took time…

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Connor is extremely professional and knowledgeable about his products and service. He provides you with great customer service and answers all your questions related to the work he’ll perform for you. I would highly recommend Brilliant Solutions to my family and friends!

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Jaspal10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Connor was highly recommended to me from neighbors when I recently moved to Rocklin, CA. Our new home backs onto a greenbelt with Deer, Rabbits, Snakes etc. and our new home was an open construction site for over a year so having two young children and a dog it was important we had peace of mind from pests inside…

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
jaredLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and helpful, after two treatments have not seen any live bugs.

Cockroach exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Craig8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Reviewed the comments from those who have used the large pest control companies, most appeared satisfied however high cost and fees seemed to be a common expression . I though I would try someone local who was not associated with one of the large commercial companies that pushed long and extended contracts. Going…

Rodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Jenna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My husband and I were so impressed with Connor at Brilliant Pest Solution. He was quick to respond, was thorough when expecting our home, answered all of our questions. He is very informative, easy to to talk to, and gave fair prices. We have recommended him to our friends and neighbors with the same issues. I have…

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I moved to California in January. After months of trying to spray for ants and spiders on my own. I quickly realized I was in over my head. When I had issues with rodents I called the experts. Connor came over and inspected my property for free. He even sprayed for ants in a flower bed my wife was weeding for…

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
ALEX3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Ron4 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Corey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Zdravko7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Price

$56-47% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 46%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection50$63–$124
Rodent extermination42$73–$323
Spider extermination38$56–$131
Bug & insect extermination31$73–$136
Ant extermination30$76–$246
Cockroach extermination27$83–$214
Hornet & wasp extermination17$81–$246
Flea & mite extermination11$80–$292

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