Experts Reviews · Company report
Brisc Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Brisc Plumbing

Watertown, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 14 water heater repair · 4.9★ from 650 Google reviews

Report card

Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brisc Plumbing is better than 89% of water heater repair.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brisc Plumbing is better than 85% of water heater repair.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brisc Plumbing is better than 85% of water heater repair.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brisc Plumbing is better than 97% of water heater repair.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brisc Plumbing is better than 100% of water heater repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brisc Plumbing is better than 82% of water heater repair.A
82

Reviews for your job

Customers hired Brisc Plumbing for 8 kinds of job.

Brisc Plumbing for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$264–$495
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Drain cleaning”

Roger9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The crew of two technicians was able to squeeze me in a day earlier of the original appointment. Both were knowledgeable and explained both their work and future things to look out for. I highly recommend BRISC Plumbing and their services.

Reasonable priceDrain cleaning
SarahLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Robert and Teddy were polite, helpful and funny! They worked good together and efficiently. They took the time to answer all my questions, showed me what they were doing in real time and problem solved our lacking holes in a cobbled drain issue. And Nicole was nice and quick to get the guys out here within hours…

Paid $600–800Reasonable priceDrain cleaningSewer cleaning
CraigLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We ran into an issue with another plumber and by luck, located this company. We contacted them on a Friday afternoon and they were at our home in under 45 minutes. Jonah was able to locate the sewer issue and resolve it. The work was excellent and he was super informative. I could not be happier with the work…

Paid $400–600Reasonable priceDrain cleaning
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great and quick service, from the first call to their kind dispatcher to the actual service work done. Thank you!

Paid $200–400Reasonable priceToilet repairDrain cleaning
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

We had a clogged sink and the crew arrived quickly .They were professional and did a good job

Paid $200–400Reasonable priceDrain cleaning
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Benjamin arrived within an hour of my call, fixed the problem, and cleaned up the mess. He was very friendly and helpful, and I would not hesitate to call Brisc again if needed (hopefully not!! :-)

Paid $200–400Drain cleaningPlumbing leak repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great group of guys and very informative and knowledgeable. Preformed great work today thanks!

Reasonable priceDrain cleaningPlumbing pipe repair
enio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company the best plumber good people all the guys that this company have they are really friendly and good price I been working with brics plumbing Long time all way do the best to help i m very happy with them all the time I highly recommend Thank you very much

Toilet repairWater heater installationShower installation
BigGuy_D2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

It was about 530-6pm on the Friday before Memorial Day my main sewer drain got clogged and started backing up into the basement. I called them and didn’t get an answer so I thought I was SOL but sure enough Brisc actually called me back even though I didn’t leave a message and they were able to come over relatively…

Paid $1,000+Reasonable priceDrain cleaningSewer repair
Juliet10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wow, that was fast! Two handsome young plumbers immediately resolved a problem caused by my renter pouring grease down the drain. Price seemed fair considering the fact that they were there within about an hour and dealt with my renter so I didn't have to! Prompt and professional, thank you!

Paid $300–400Not sureDrain cleaning
Rod1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had an urgent plumbing need with a major sewer pipe stopped up and water backing up in all our floor drains. Brisc plumbing was prompt and arrived is less than 15 minutes. The employees were very professional and knowledgeable about what exactly to do. They quickly diagnosed the problem, setup their equipment and…

Paid $600–700Reasonable priceDrain cleaning
NickLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Best plumbers in watertown by far. Super friendly and they had my water heater replaced and working in no time at all. Cant recommend highly enough! Edit: Ive had Brisc over now 4 times for various fixes and they never disappoint!

Great pricePlumbing pipe repair
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent and professional service, showed up early to scheduled appointment and answered all my questions. Ben and Mike were awesome!

Paid $600–700Reasonable priceDrain cleaningSewer cleaning
BarbLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Prompt and reasonably priced! Had our basement floor drain cleared in less than an hour! We love the fact they are local and would not hesitate to use their services again. Highly recommend Brisc Plumbing.

Paid $300–400Reasonable priceDrain cleaning
julieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Both plumbers who did work for us were focused and skilled on the job and friendly with us.

Drain cleaningPlumbing leak detectionPlumbing pipe repair
TracyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We had an after hours issue and they responded quickly and professionally! Great work very courteous!

Paid $700–800Reasonable priceDrain cleaningPlumbing pipe repair
KatyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very personable, my dogs loved them! They fixed the issue in a timely way and cleaned up afterwards.

Drain cleaning
Yvonne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very Happy with the service they provided, returned my calls and came out to fix the problem. Would highly recommend them to anyone with any plumbing issues. Thank you!

Paid $400–500Great priceDrain cleaning
Insect9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ben and his partner was here today to finish up what roots needed to be removed, very polite very professional, I would use these guys on all plumbing needs? If they document everything for your safety and theirs, very professional. They come in, do the job that's needed to be done. And do it very professionally,…

Paid $1,000+Drain cleaning
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent company!!! Highly recommend. Thank you

Drain cleaning
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Response to our calls were quick with appointments made and prompt arrival. Brisc plumbers were knowledgeable and completed each job to our satisfaction while also offering helpful tips. Thanks!

Paid $100–200Reasonable priceDrain cleaningFaucet repair
Wendy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Both technicians were very polite. And worked very well together. They were here on an emergency call in between jobs, and got the job done in a very timely manner. We will definitely be calling them for anymore of our plumbing needs.Highly recommend giving them a call.

Paid $600–700Reasonable priceDrain cleaningToilet installation
SusieQ5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hey Everyone, 👋 You can stop looking for a plumber 🪠 Brisc Plumbing is the company you want.Both Bens were kind & thorough and fixed my clogged sink(s).I'll be calling them in the future.

Paid $100–200Reasonable priceDrain cleaningPlumbing leak detection
Bob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jonah from BRISC plumbing was professional and informative, and I was charged a very fair price for his work.

Great priceDrain cleaning
Pat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly and helpful

Paid $300–400Reasonable priceDrain cleaning
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service and quality is excellent Highly recommend

Water heater installationShower installationDrain cleaning
MandyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We had a terrible clog in the kitchen sink. The clog was in the basement drain pipe. We are extremely happy they were able to find the clog and get it out in just a few hours. Thank you Brisc Plumbing for your fast and friendly service.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

BRISC plumbing is the only plumbing company we use. High quality craftsmen that not only care about there work but job site cleanliness and attention to details. We have had them do many jobs for us including commercial, residential. And sewer work. I highly recommend them for any job plumbing related. Great company with great customer service.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable priceDrain cleaningSewer cleaningService not listed
hayhurstfarmsllc6 months ago★★★★★

Rating only, no written review.

Paid $300–400Reasonable priceDrain cleaning
norman9 months ago★★★★★

Rating only, no written review.

Paid $800–900Reasonable priceDrain cleaning
Ida1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceDrain cleaningGarbage disposal repair
Tony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Quality+ Professionalism
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Adrian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Sewer repairSeptic system installationDrain cleaning+ Responsiveness+ Punctuality+ Quality

Price

$693+37% vs typical water heater repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair60$314–$1.1k
Water heater installation45$1.4k–$2.8k
Drain cleaning34$264–$495
Toilet installation32$479–$633
Faucet installation31—
Plumbing leak repair26—
Toilet repair26$209–$410
Shower installation26—

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