Experts Reviews · Company report
Brisc Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Brisc Plumbing

Watertown, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 14 water heater repair · 4.9★ from 650 Google reviews

Report card

Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brisc Plumbing is better than 89% of water heater repair.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brisc Plumbing is better than 85% of water heater repair.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brisc Plumbing is better than 85% of water heater repair.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brisc Plumbing is better than 97% of water heater repair.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brisc Plumbing is better than 100% of water heater repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brisc Plumbing is better than 82% of water heater repair.A
82

Reviews for your job

Customers hired Brisc Plumbing for 8 kinds of job.

Brisc Plumbing for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Faucet installation”

EliseLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Robert was so great! Very quick and kept me informed on what was needed as he went.

Paid $600–800Not sureFaucet installation
Angie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great job advising us thru purchase of kitchen sink and faucet. Great job at install. Very satisfied with Brisc.

Faucet installation
Christine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

BRISC Plumbing was fantastic! On time and went straight to to work! Cleaned up after themselves which was nice not to have to do. Explained what was done and if any problems to call. I asked fir a quote for the upstairs bathroom.

Paid $1,200–1,400Not sureFaucet installationPlumbing leak repairService not listed
enio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company the best plumber good people all the guys that this company have they are really friendly and good price I been working with brics plumbing Long time all way do the best to help i m very happy with them all the time I highly recommend Thank you very much

Toilet repairWater heater installationShower installation
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Went above and booked did a great job and was truly concerned to make things right. Great bunch of guys

Paid $1,000+Not surePlumbing pipe repairFaucet installation
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service, professionalism, quality, and consideration! They’re there when you need them! I appreciate they’re above and beyond service consistently.

Paid $600–700Great priceWater heater installationPlumbing leak detectionFaucet repair
Brickline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had the pleasure of having Brisc for our office remodel and they did an absolute wonderful job. The team was great to work with and did a wonderful job!

Paid $1,000+Reasonable priceToilet installationFaucet installation
Ctwins10010 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brisc plumbing did a great job on our repairs. Went above and beyond for us

Great priceShower installationPlumbing pipe repairFaucet repair
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service and quality is excellent Highly recommend

Water heater installationShower installationDrain cleaning
Brittany12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have done multiple jobs with brisc and I wouldn’t have it any other way they are quick and knowledgeable come in and get the job done, very friendly crew. Always on time and clean up after jobs. The owner is very prompt in replying to phone calls and messages he is very helpful and so nice. Keep up the great job guys

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Patty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great company to work with. Was so impressed by all that work for this company. Curtis and Benny were great. I had a full install of new plumbing for a basement bath and a 1/2 bath on the second floor. Amazing work

Faucet installationGarbage disposal installationShower installation+ Responsiveness+ Punctuality+ Quality
Chad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We use Brisc for all of our plumbing needs. Great customer service

Faucet installationGarbage disposal installationShower installation+ Responsiveness+ Punctuality+ Quality
Paige1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We hired Brisc plumbing to help with our basement remodel. They helped us install an entire full bath from scratch. Cesario and his crew were always very responsive and extremely professional. We faced one small hiccup through this process, but the minute it was brought to Cesario’s attention he sent a service tech…

Faucet installationShower installationToilet installation+ Responsiveness+ Quality+ Professionalism
Cassie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The work was excellent and the customer service was equally as great. I would recommend this company to anyone needing plumbing services.

Faucet installationGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are pros

Faucet installationGarbage disposal installationToilet installation+ Quality+ Professionalism+ Value
Cory6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have had a great experience working with everyone at Brisc Plumbing. They have been very accommodating and have been able to work us into their schedule without delay. They installed a water line to our new fridge, a new faucet and garbage disposal, installed a new water heater and water softener. Extremely…

Faucet installationGarbage disposal installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Leah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cesareo was great to work with. He promptly returned my calls and worked around my schedule to replace my faucets and water heater in a timely manner. His workers were very professional and courteous. Cesareo checked in periodically throughout the day to make sure things were going well. They cleaned up after the…

Faucet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cesareo is skilled at developing a plan and adapting to meet your needs when obstacles come up. He and his team led by Curtis did an exceptional job at our Oconomowoc home. We had a complete bathroom done in our 1950s basement and Brisc was patient and responsive in dealing with and ensuring the job was completed as…

Faucet installationShower installationToilet installation+ Responsiveness+ Quality+ Professionalism
Tina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They also replaced my dishwasher. They are very nice and there appearance was very perfessional.

Faucet installationShower installationToilet installation+ Quality
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

BRISC plumbing is the only plumbing company we use. High quality craftsmen that not only care about there work but job site cleanliness and attention to details. We have had them do many jobs for us including commercial, residential. And sewer work. I highly recommend them for any job plumbing related. Great company with great customer service.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
kapri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great group to work with. They put all new plumbing in our house Love it.

Faucet installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
Mariah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend Brisc Plumbing. Very professional, on time, and fit us in their busy schedule! Both Curtis and Cesareo were very knowledgeable and very helpful. One of the best companies I’ve worked with! They completed numerous tasks in our home and priced it reasonably!

Faucet installationToilet installation+ Punctuality+ Quality+ Professionalism
Miriam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Did a good job. Curtis was very resourceful in dealing with our old plumbing.

Faucet installationToilet installation+ Quality
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brisc was awesome. I wouldn’t hesitate to use them again. Always showed up on time when promised. Work done fast and right at competitive price. And they cleaned up their work site. Will use on my next project.

Faucet installationGarbage disposal installationShower installation+ Responsiveness+ Punctuality+ Quality
noah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Cesareo is very knowledgeable and very reasonably priced. He is also very personable and was able to convert my bedroom into a bathroom quick and easy without any issues. Would highly recommend for any job big or small.

Faucet installationShower installationToilet installation+ Quality+ Professionalism+ Value
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brisc Plumbing gets 5+ Stars ! Look no further! New to the area we called Brisc Plumbing and I couldn't be more satisfied. We renovated an existing kitchen and bath, changed out a hot water heater, softener, added a full bath and a floor drain in the basement. Cesareo and his crew worked around our challenging…

Plumbing leak detectionFaucet installationShower installation+ Responsiveness+ Punctuality+ Quality
Chad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have hired Cesareo many times over the last 4 years. He has done kitchen and bath remodels for me, plus miscellaneous plumbing jobs. The main reasons I hire Cesareo is he is a very genuine and caring contractor. His prices are competitive and quality of work is great, however the trust factor in him and his…

Faucet installationGarbage disposal installationShower installation+ Value
Bruce5 months ago★★★★★

Rating only, no written review.

Paid $300–400Reasonable priceFaucet repairFaucet installation
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Paid $1,000+Plumbing pipe repairFaucet installation
Friendshipa year ago★★★★★

Rating only, no written review.

Plumbing pipe repairFaucet repairFaucet installation
Jessica5 years ago★★★★★

Rating only, no written review.

Faucet installationShower installation+ Responsiveness+ Punctuality+ Quality

Price

$693+37% vs typical water heater repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair60$314–$1.1k
Water heater installation45$1.4k–$2.8k
Drain cleaning34$264–$495
Toilet installation32$479–$633
Faucet installation31—
Plumbing leak repair26—
Toilet repair26$209–$410
Shower installation26—

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