Experts Reviews · Company report
Brisc Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Brisc Plumbing

Watertown, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 14 water heater repair · 4.9★ from 650 Google reviews

Report card

Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brisc Plumbing is better than 89% of water heater repair.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brisc Plumbing is better than 85% of water heater repair.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brisc Plumbing is better than 85% of water heater repair.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brisc Plumbing is better than 97% of water heater repair.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brisc Plumbing is better than 100% of water heater repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brisc Plumbing is better than 82% of water heater repair.A
82

Reviews for your job

Customers hired Brisc Plumbing for 8 kinds of job.

Brisc Plumbing for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Plumbing leak repair”

Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Gave them a call sewer back-up came with in the hour. Repair whole inside and outside sewer line All up to code and inform you of daily tasks be done.

Customer photo from Steve's reviewCustomer photo from Steve's review
Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing leak repairSump pump installation
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Robert and his crew were prompt and made sure I understood everything they were doing. They provided me with videos of my basement drain and went over in detail what they would do to fix my problem. They will be coming back to finish this job and sending me a quote. I will definitely be calling them again in the future if I have other plumbing issues.

Plumbing leak repair
Matt8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly highly recommend Brisc Plumbing for your plumbing needs! They were efficient and professional and took great care in their work for us. We had a septic lateral that needed replaced and ended up being 3 different pipes. They took care of everything and took great care of us at the same time. Everything was…

Paid $2,000+Great pricePlumbing pipe repairSewer repairPlumbing leak repair
Yisrael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ben and his assistant Jared, were knowledgeable and efficient. They didn’t milk the clock and charge me by the hour instead they charged me based on the job. I Love that because those other guys charge by the hour and often time run up the tab by slow dragging, this was not the case with this company. And am…

Plumbing leak repair
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Benjamin arrived within an hour of my call, fixed the problem, and cleaned up the mess. He was very friendly and helpful, and I would not hesitate to call Brisc again if needed (hopefully not!! :-)

Paid $200–400Drain cleaningPlumbing leak repair
Christine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

BRISC Plumbing was fantastic! On time and went straight to to work! Cleaned up after themselves which was nice not to have to do. Explained what was done and if any problems to call. I asked fir a quote for the upstairs bathroom.

Paid $1,200–1,400Not sureFaucet installationPlumbing leak repairService not listed
enio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company the best plumber good people all the guys that this company have they are really friendly and good price I been working with brics plumbing Long time all way do the best to help i m very happy with them all the time I highly recommend Thank you very much

Toilet repairWater heater installationShower installation
Sandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I will highly recommend Brisc Plumbing to anyone needing plumbing service. My initial contact was with Tina who was so friendly and helpful. She had us scheduled for service the next day. Jonah and Teddy were our plumbers and they were very professional and explained all the necessary work to be done. The job…

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
RICHARD4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ben was great. On time, took care of issue fast. Will be using Brisc for any plumbing needs in the future.

Paid $300–400Reasonable pricePlumbing leak repair
DonaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Cesareo and team have been my go to plumbers for several years. From unfreezing a burst pipe on Christmas Eve, replacing and upgrading my house and well pipes and pressure pump, they have been here to help. Efficient, effective, knowledgeable, and excellent communication. I know it’s done right— It is always a pleasure doing business with them!

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Michelle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Save the day with a turn off valve in order to get the new dishwasher installed. Also followed through with warranty on bath tub faucet fix did a month ago. Shortened a stem so it didn't leak and shut completely off. Thanks Guys!

Paid $200–300Reasonable priceFaucet repairPlumbing leak repair
Brianna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I appreciated the transparency from the first call. Matt and his guys did a fantastic job and were very through. We will use brisc again if we every have plumbing issues!

Paid $1,000+Great pricePlumbing pipe repairPlumbing leak repair
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I placed a call to Brisc Plumbing at 9:00 am. I was told someone would be at our house in 3-4 hours. Jonah and his partner showed up at 10:00 am. Excellent service and our problem was fixed promptly. Jonah and his partner were friendly and very professional. They did an excellent job and cleaned up well afterwards. I highly recommend Brisc Plumbing.

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing leak repair
Kate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brisc is amazing! I called and they came the same day. They sent a picture of the tech- which I liked for safety reasons. They gave me text updates, videos and were upfront about the pricing- which was very reasonable. All in all a wonderful experience using them. I would recommend them to anyone.

Great pricePlumbing leak repair
Rhonda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Customer service was great and everything was explained to me very well to know what type of work needed to be done.

Paid $700–800Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
SarahLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very helpful and kind. Really appreciate the kindness they gave when calling on a Sunday. They were timely with repairs and overall accommodating. EDIT: the leaking came back but we believed it was the brine tank/float according to last speaking with them. We opted for a whole new install. The thing looks much…

Paid $1,000+Reasonable pricePlumbing leak detectionWater tank installationSump pump repair
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an emergency at a rental, they got me in same day, did a timely repair and gave me a discount for being a veteran. Highly recommend!!

Great pricePlumbing pipe repairPlumbing leak repair
Dustin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Have used Brisc for multiple plumbing needs, would not go anywhere else

Paid $100–200Great pricePlumbing pipe repairPlumbing leak repair
Samantha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brisc was so helpful and efficient! Within half an hour of calling in a panic due to standing water in my crawl space, they were there ready to assess. Within 3 hours they had everything cleaned up and had replaced my pressure tank. Robert, Tom and the apprentices were all friendly and helped calm my first time…

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing leak repair
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service, professionalism, quality, and consideration! They’re there when you need them! I appreciate they’re above and beyond service consistently.

Paid $600–700Great priceWater heater installationPlumbing leak detectionFaucet repair
Ctwins10010 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brisc plumbing did a great job on our repairs. Went above and beyond for us

Great priceShower installationPlumbing pipe repairFaucet repair
Matthew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nice work guys much appreciated.

Faucet repairPlumbing leak repair
Misti11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

BRISC Plumbing is my go to for all things plumbing. I have hired them for everything from separating and installing water meters for a triplex, fixing a draining issue with a tub, to most recently a leaking pipe. They are quick to respond and provide quality work.

Plumbing leak repairPlumbing pipe repairService not listed+ Responsiveness+ Punctuality+ Quality
Sara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I truly cannot say enough positive things about Brisc Plumbing and the excellent job they did for me on several projects. We had lost power and our basement flooded because our sump pump did not work. I called and the same day they came out and replaced the sump pump with a battery backup so I won’t have to worry…

Plumbing leak repairOutdoor plumbing system repairSump pump installation+ Responsiveness+ Punctuality+ Quality
Davida week ago★★★★★

Rating only, no written review.

Reasonable priceToilet repairPlumbing leak repair
Jaymea year ago★★★★★

Rating only, no written review.

Paid $700–800Reasonable pricePlumbing pipe repairPlumbing leak repair
Marka year ago★★★★★

Rating only, no written review.

Great pricePlumbing leak repair

Price

$693+37% vs typical water heater repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair60$314–$1.1k
Water heater installation45$1.4k–$2.8k
Drain cleaning34$264–$495
Toilet installation32$479–$633
Faucet installation31—
Plumbing leak repair26—
Toilet repair26$209–$410
Shower installation26—

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