Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
Brisc Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Brisc Plumbing

Watertown, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 14 water heater repair · 4.9★ from 650 Google reviews

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Report card

Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brisc Plumbing is better than 89% of water heater repair.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brisc Plumbing is better than 85% of water heater repair.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brisc Plumbing is better than 85% of water heater repair.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brisc Plumbing is better than 97% of water heater repair.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brisc Plumbing is better than 100% of water heater repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brisc Plumbing is better than 82% of water heater repair.A
82

Reviews for your job

Customers hired Brisc Plumbing for 8 kinds of job.

Brisc Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$314–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 60 Google reviews tagged “Plumbing pipe repair” · showing 20

Connie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Leaky drain pipe from my kitchen sink and dishwasher Cesario came out and gave me multiple options. Matt and Mike then came and did the work! As always, the Brisc plumbers worked hard while they are here… and were conscientious of me in the home. After work completed Matt did a great job explaining all they did and the “ why”! Love that!

Paid $2,000+Reasonable pricePlumbing pipe repairWater heater repair
Matt8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly highly recommend Brisc Plumbing for your plumbing needs! They were efficient and professional and took great care in their work for us. We had a septic lateral that needed replaced and ended up being 3 different pipes. They took care of everything and took great care of us at the same time. Everything was…

Paid $2,000+Great pricePlumbing pipe repairSewer repairPlumbing leak repair
Lenora8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is a late review, but last year I was referred to Brisc from a friend and they were great! Had a plumbing issue with what turned into be a cracked pipe and they were reasonably priced and great to work with. Thank you!

Paid $2,000+Reasonable pricePlumbing pipe repair
Tammer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great team did above and beyond. Very efficient and effective. Just opened my door and watched the magic happen. Was Even if Advised about future issues that i may want to keep in mind.

Paid $2,000+Reasonable priceWater heater installationPlumbing pipe repairService not listed
nathan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Benny and Jared just came and revamped my entire plumbing setup and its working flawlessly Would recommend to anyone near me

Paid $1,200–1,400Great priceToilet repairWater heater installationShower installation
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great group of guys and very informative and knowledgeable. Preformed great work today thanks!

Reasonable priceDrain cleaningPlumbing pipe repair
JohnLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Quality work done in a timely manner,left the job site clean,Robert is an awesome plumber,highly recommended. Brisc plumbing has done other jobs for me that were allways done right. Thanks Cesareo

Plumbing pipe repair
enio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company the best plumber good people all the guys that this company have they are really friendly and good price I been working with brics plumbing Long time all way do the best to help i m very happy with them all the time I highly recommend Thank you very much

Toilet repairWater heater installationShower installation
Craig5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Quick to take care of the problem. Knowledgeable on all the task. Courteous and explained everything to be done and made recommendations to improve my plumbing. I recommend BRISC Plumbing. This time they came to put in a safety valve on my main plumbing drain. This was suggested by them so next time we have a…

Paid $1,000+Reasonable pricePlumbing pipe repairSewer repair
Sandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I will highly recommend Brisc Plumbing to anyone needing plumbing service. My initial contact was with Tina who was so friendly and helpful. She had us scheduled for service the next day. Jonah and Teddy were our plumbers and they were very professional and explained all the necessary work to be done. The job…

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
DonaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Cesareo and team have been my go to plumbers for several years. From unfreezing a burst pipe on Christmas Eve, replacing and upgrading my house and well pipes and pressure pump, they have been here to help. Efficient, effective, knowledgeable, and excellent communication. I know it’s done right— It is always a pleasure doing business with them!

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Jean9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Highly recommend. They are very helpful. Explaining what has to be done while they are doing the job. Very professional.

Paid $100–200Reasonable pricePlumbing pipe repair+ Quality
Brianna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I appreciated the transparency from the first call. Matt and his guys did a fantastic job and were very through. We will use brisc again if we every have plumbing issues!

Paid $1,000+Great pricePlumbing pipe repairPlumbing leak repair
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Went above and booked did a great job and was truly concerned to make things right. Great bunch of guys

Paid $1,000+Not surePlumbing pipe repairFaucet installation
NickLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Best plumbers in watertown by far. Super friendly and they had my water heater replaced and working in no time at all. Cant recommend highly enough! Edit: Ive had Brisc over now 4 times for various fixes and they never disappoint!

Great pricePlumbing pipe repair
julieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Both plumbers who did work for us were focused and skilled on the job and friendly with us.

Drain cleaningPlumbing leak detectionPlumbing pipe repair
Rhonda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Customer service was great and everything was explained to me very well to know what type of work needed to be done.

Paid $700–800Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
TracyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We had an after hours issue and they responded quickly and professionally! Great work very courteous!

Paid $700–800Reasonable priceDrain cleaningPlumbing pipe repair
Lance2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Matt was incredibly knowledgeable and explained in detail everything that was being done and the reasons and benefits for it. Ethan was a champ under the crawlspace for most of the day! They replaced all the cast iron drains with PVC and put everything up to code, as well as replaced pipes under the crawlspace with…

Paid $1,000+Reasonable pricePlumbing pipe repairShower repair
Debbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Quick to answer calls, and prompt and works with your timeframe of project.

Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair

Show more plumbing pipe repair reviews (40 more) →

Price

$693+37% vs typical water heater repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair60$314–$1.1k
Water heater installation45$1.4k–$2.8k
Drain cleaning34$264–$495
Toilet installation32$479–$633
Faucet installation31—
Plumbing leak repair26—
Toilet repair26$209–$410
Shower installation26—

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