Experts Reviews · Company report
Brisc Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Brisc Plumbing

Watertown, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 14 water heater repair · 4.9★ from 650 Google reviews

Report card

Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brisc Plumbing is better than 89% of water heater repair.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brisc Plumbing is better than 85% of water heater repair.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brisc Plumbing is better than 85% of water heater repair.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brisc Plumbing is better than 97% of water heater repair.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brisc Plumbing is better than 100% of water heater repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brisc Plumbing is better than 82% of water heater repair.A
82

Reviews for your job

Customers hired Brisc Plumbing for 8 kinds of job.

Brisc Plumbing for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Shower repair”

Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

He is a calm, respectful and hard working plumber. He is informative and caring person. We appreciate the job you did for us. Thank you Justin.” We would recommend Justin and Brisic plumping to anybody.

Shower installationShower repairService not listed
enio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company the best plumber good people all the guys that this company have they are really friendly and good price I been working with brics plumbing Long time all way do the best to help i m very happy with them all the time I highly recommend Thank you very much

Toilet repairWater heater installationShower installation
DonaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Cesareo and team have been my go to plumbers for several years. From unfreezing a burst pipe on Christmas Eve, replacing and upgrading my house and well pipes and pressure pump, they have been here to help. Efficient, effective, knowledgeable, and excellent communication. I know it’s done right— It is always a pleasure doing business with them!

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Lance2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Matt was incredibly knowledgeable and explained in detail everything that was being done and the reasons and benefits for it. Ethan was a champ under the crawlspace for most of the day! They replaced all the cast iron drains with PVC and put everything up to code, as well as replaced pipes under the crawlspace with…

Paid $1,000+Reasonable pricePlumbing pipe repairShower repair
JeremyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brisc and the work they did was fantastic. They were available the same day and worked around our schedule. When clearing the stoppage failed they were able to quickly and efficiently pivot to another solution. They had everthing on hand and kept me well informed through the 4+ hr job. Will definitely be asking for…

Paid $1,000+Reasonable pricePlumbing pipe repairShower repair
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service, professionalism, quality, and consideration! They’re there when you need them! I appreciate they’re above and beyond service consistently.

Paid $600–700Great priceWater heater installationPlumbing leak detectionFaucet repair
Lori3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They were prompt in their response to my call and up front about the repair I needed. Also very courteous on the phone and explained everything that needed to be done and gave me two options on the repair I needed.

Paid $1,000+Shower repair
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First time using this company! They were kind, on time and, as far As I know, did a good job! Had my shower snaked and a toilet installed! Had the work done in less than 2 hours! Not sure if they are expensive or pretty comparable! My experience was from 5 years ago so I’m sure all the prices went up!

Not sureToilet installationShower repair
Cassie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The work was excellent and the customer service was equally as great. I would recommend this company to anyone needing plumbing services.

Faucet installationGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
Arnett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cerrario company was alway dependable, on time and does exceptional work. I would hire his company again. This is a very professional company

Faucet repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Josh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Can't recommend enough. Curtis was awesome, talked me through everything, and fixed my shower in no time. Very responsive, came same day, and was very reasonably priced. Will be the only plumber I use and recommend from here on out.

Shower repair+ Responsiveness+ Punctuality+ Quality
Tina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They also replaced my dishwasher. They are very nice and there appearance was very perfessional.

Faucet installationShower installationToilet installation+ Quality
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

BRISC plumbing is the only plumbing company we use. High quality craftsmen that not only care about there work but job site cleanliness and attention to details. We have had them do many jobs for us including commercial, residential. And sewer work. I highly recommend them for any job plumbing related. Great company with great customer service.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Red3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They came out first thing in the morning to fix my shower and did a great job.

Shower repair+ Responsiveness+ Quality
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brisc Plumbing gets 5+ Stars ! Look no further! New to the area we called Brisc Plumbing and I couldn't be more satisfied. We renovated an existing kitchen and bath, changed out a hot water heater, softener, added a full bath and a floor drain in the basement. Cesareo and his crew worked around our challenging…

Plumbing leak detectionFaucet installationShower installation+ Responsiveness+ Punctuality+ Quality
Alondra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These are the guys to call! Super nice, great attitude! Curtis did a nice job fixing our shower plumbing.

Shower repair+ Responsiveness+ Quality+ Professionalism
Lawrence3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Rating only, no written review.

Paid $300–400Not sureShower repair
Matt4 years ago★★★★★

Rating only, no written review.

Faucet repairPlumbing pipe repairShower repair+ Responsiveness+ Professionalism

Price

$693+37% vs typical water heater repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair60$314–$1.1k
Water heater installation45$1.4k–$2.8k
Drain cleaning34$264–$495
Toilet installation32$479–$633
Faucet installation31—
Plumbing leak repair26—
Toilet repair26$209–$410
Shower installation26—

Compare with