Experts Reviews · Company report
Brisc Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Brisc Plumbing

Watertown, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 14 water heater repair · 4.9★ from 650 Google reviews

Report card

Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brisc Plumbing is better than 89% of water heater repair.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brisc Plumbing is better than 85% of water heater repair.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brisc Plumbing is better than 85% of water heater repair.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brisc Plumbing is better than 97% of water heater repair.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brisc Plumbing is better than 100% of water heater repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brisc Plumbing is better than 82% of water heater repair.A
82

Reviews for your job

Customers hired Brisc Plumbing for 8 kinds of job.

Brisc Plumbing for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–700
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$479–$633
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “Toilet installation” · showing 20

Brooke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Given the emergency he walked into after hours, Jonah was an absolute professional. Nobody wants to pay weekend rates, and nobody wants to have sewage bubbling up from their basement, drain, but given the circumstances, Jonah at Brisc Plumbing did everything he could to stick to the time he thought it would take to…

Paid $1,000–1,200Not sureSewer cleaningToilet installation
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Polite, professional, friendly and competent. Not the first time we have used BRISC but they are always excellent!

Paid $400–600Reasonable priceToilet installation
enio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company the best plumber good people all the guys that this company have they are really friendly and good price I been working with brics plumbing Long time all way do the best to help i m very happy with them all the time I highly recommend Thank you very much

Toilet repairWater heater installationShower installation
Andrea9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I strongly recommend this business So professional and polite !GREAT WORK !GREAT TEAM!

Toilet installation
Steven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Hello. The Brisc Plumbers who installed our new toilet were outstanding, knowledgeable, informative, helpful and exceptionally professional. I greatly appreciated what they accomplished so much that I gave them each $20.00 to buy themselves lunch! I have utilized Brisc Plumbing on numerous occasions and 99.9% of the…

Paid $400–500Great priceToilet installation
julieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Both plumbers who did work for us were focused and skilled on the job and friendly with us.

Drain cleaningPlumbing leak detectionPlumbing pipe repair
Jackie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This company is great to work with! They addressed my needs fast and made it over the same day for a diagnostic call. I worked with Jonah on a ceiling leak that was located below my upstairs bathroom. He is easy to talk too, answered ALL my questions with detailed knowledge. Not once did I feel like my questions…

Paid $600–700Reasonable pricePlumbing leak detectionToilet installation
Gregg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Awesome job down by the BRISC crew on my dad's new toilet install. From the first phone call to the finished product they were very professional. Thank you!

Toilet installation
Brickline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had the pleasure of having Brisc for our office remodel and they did an absolute wonderful job. The team was great to work with and did a wonderful job!

Paid $1,000+Reasonable priceToilet installationFaucet installation
Wendy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Both technicians were very polite. And worked very well together. They were here on an emergency call in between jobs, and got the job done in a very timely manner. We will definitely be calling them for anymore of our plumbing needs.Highly recommend giving them a call.

Paid $600–700Reasonable priceDrain cleaningToilet installation
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First time using this company! They were kind, on time and, as far As I know, did a good job! Had my shower snaked and a toilet installed! Had the work done in less than 2 hours! Not sure if they are expensive or pretty comparable! My experience was from 5 years ago so I’m sure all the prices went up!

Not sureToilet installationShower repair
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service and quality is excellent Highly recommend

Water heater installationShower installationDrain cleaning
Brittany12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have done multiple jobs with brisc and I wouldn’t have it any other way they are quick and knowledgeable come in and get the job done, very friendly crew. Always on time and clean up after jobs. The owner is very prompt in replying to phone calls and messages he is very helpful and so nice. Keep up the great job guys

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Patty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great company to work with. Was so impressed by all that work for this company. Curtis and Benny were great. I had a full install of new plumbing for a basement bath and a 1/2 bath on the second floor. Amazing work

Faucet installationGarbage disposal installationShower installation+ Responsiveness+ Punctuality+ Quality
tyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I've worked with Brisc for a few years now. As a builder and contractor I have respect for these gentlemen. They are professional, courteous, and do great work. As picky as I am, I use Brisc for all my builds, additions, bathrooms etc. I will continue to work with them for the foreseeable future. Thanks guys!

Shower installationToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Paige1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We hired Brisc plumbing to help with our basement remodel. They helped us install an entire full bath from scratch. Cesario and his crew were always very responsive and extremely professional. We faced one small hiccup through this process, but the minute it was brought to Cesario’s attention he sent a service tech…

Faucet installationShower installationToilet installation+ Responsiveness+ Quality+ Professionalism
Cassie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The work was excellent and the customer service was equally as great. I would recommend this company to anyone needing plumbing services.

Faucet installationGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are pros

Faucet installationGarbage disposal installationToilet installation+ Quality+ Professionalism+ Value
MarkLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cesareo is skilled at developing a plan and adapting to meet your needs when obstacles come up. He and his team led by Curtis did an exceptional job at our Oconomowoc home. We had a complete bathroom done in our 1950s basement and Brisc was patient and responsive in dealing with and ensuring the job was completed as…

Faucet installationShower installationToilet installation+ Responsiveness+ Quality+ Professionalism
Rick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

When it comes to getting work done on our home, we're very diligent in finding the right people so we can get the job done right the first time. When it comes to plumbing, we're lucky we can rely on the team at BRISC Plumbing. They recently helped us navigate a complicated basement finish that required quite a bit…

Shower installationToilet installationWater heater installation+ Responsiveness+ Quality+ Professionalism

Show more toilet installation reviews (12 more) →

Price

$693+37% vs typical water heater repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair60$314–$1.1k
Water heater installation45$1.4k–$2.8k
Drain cleaning34$264–$495
Toilet installation32$479–$633
Faucet installation31—
Plumbing leak repair26—
Toilet repair26$209–$410
Shower installation26—

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