Experts Reviews · Company report
Brisc Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Brisc Plumbing

Watertown, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 14 water heater repair · 4.9★ from 650 Google reviews

Report card

Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brisc Plumbing is better than 89% of water heater repair.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brisc Plumbing is better than 85% of water heater repair.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brisc Plumbing is better than 85% of water heater repair.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brisc Plumbing is better than 97% of water heater repair.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brisc Plumbing is better than 100% of water heater repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brisc Plumbing is better than 82% of water heater repair.A
82

Reviews for your job

Customers hired Brisc Plumbing for 8 kinds of job.

Brisc Plumbing for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$410
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Toilet repair” · showing 20

Tammy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Today Benjamin and his assistant came to make repairs to several plumbing problems at my home. They were both thorough and accurate with their explanations of the problem and the repair. They were friendly and professional. I would definitely refer Brisc to my friends. Great Job!

Paid $600–800Reasonable priceToilet repairPlumbing leak detectionFaucet repair
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great and quick service, from the first call to their kind dispatcher to the actual service work done. Thank you!

Paid $200–400Reasonable priceToilet repairDrain cleaning
cheiman20007 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I cant say more good things about this company! They have done things for me before but today I had a real emergency and they came to help me! This week has been absolutely awful with my sons dad passing and having them be so quick to respond to my needs was nothing short of amazing and so very appreciated! I would…

Paid $200–400Reasonable priceToilet repair
Brad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Two very professional plumbers showed up. They were courteous and friendly, a pleasure to deal with. Besides the problem they were here to fix they suggested checking for other possible problems which was appreciated.

Paid $200–400Reasonable priceToilet repair
Shannon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Quick, professional, and got the job done.

Toilet repair
nathan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Benny and Jared just came and revamped my entire plumbing setup and its working flawlessly Would recommend to anyone near me

Paid $1,200–1,400Great priceToilet repairWater heater installationShower installation
enio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company the best plumber good people all the guys that this company have they are really friendly and good price I been working with brics plumbing Long time all way do the best to help i m very happy with them all the time I highly recommend Thank you very much

Toilet repairWater heater installationShower installation
Natalie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert and Jared saved our lives! They were prompt, friendly, knowledgeable and a hoot! Thank you so very much for all you did. I will tell any and everyone I know to call you guys and gals. I'm a customer for life! Thank you, Natalie

Paid $400–600Reasonable priceToilet repair
Deborah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Benjamin is a very nice young man, did the repair quickly.

Paid $100–200Reasonable priceToilet repairSump pump installation
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Friendly and knowledgeable plumbers! They came within 12 hours of my call and explained everything they had to do when my water heater broke.

Paid $1,000+Reasonable priceToilet repairWater heater installation
WayneLocal Guide · 207 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ben did the installation of the toilet and the garbage disposal. He was very nice to speak with and answered all my questions. He worked at a steady pace and paid attention to details. Cleaned up after himself. Definitely will call back for other work if needed to get a quote.

Paid $1,000+Reasonable priceToilet repairGarbage disposal installation
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We called with a running toilet and they were able to come that same day! Roger was very nice, explained what was needed and let me know the cost to make sure to go ahead. Did the repair and showed that it was fixed. He was Great!! Would definitely use again and tell others!! Thanks!! Lisa

Paid $300–400Reasonable priceToilet repair
Sue7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Prompt response, knowledgeable, friendly, clean

Paid $300–400Reasonable priceToilet repair
Jerry13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service. Totally cleaned up after and it works great!

Paid $300–400Reasonable priceToilet repair
Becky11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

What an Amazing company!!! We noticed water in our basement under the upstairs bathroom on Monday night [6/2/25]. We called Tuesday morning and they were going to come that day. Unfortunately, one of the guys was injured and they weren't able to come until 8 am Wednesday morning [6/4/25]. They arrived at 8 am…

Toilet repair
BettyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They did a professional job clearing roots in my main line.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Gene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did great job!

Plumbing pipe repairToilet repair+ Professionalism
ScottLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My toilet is fixed and the repairman was a good guy.

Toilet repair+ Responsiveness+ Quality+ Professionalism
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

BRISC plumbing is the only plumbing company we use. High quality craftsmen that not only care about there work but job site cleanliness and attention to details. We have had them do many jobs for us including commercial, residential. And sewer work. I highly recommend them for any job plumbing related. Great company with great customer service.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Davida week ago★★★★★

Rating only, no written review.

Reasonable priceToilet repairPlumbing leak repair

Show more toilet repair reviews (6 more) →

Price

$693+37% vs typical water heater repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair60$314–$1.1k
Water heater installation45$1.4k–$2.8k
Drain cleaning34$264–$495
Toilet installation32$479–$633
Faucet installation31—
Plumbing leak repair26—
Toilet repair26$209–$410
Shower installation26—

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