Experts Reviews · Company report
Brisc Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Brisc Plumbing

Watertown, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 14 water heater repair · 4.9★ from 650 Google reviews

Report card

Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brisc Plumbing is better than 89% of water heater repair.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brisc Plumbing is better than 85% of water heater repair.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brisc Plumbing is better than 85% of water heater repair.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brisc Plumbing is better than 97% of water heater repair.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brisc Plumbing is better than 100% of water heater repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brisc Plumbing is better than 82% of water heater repair.A
82

Reviews for your job

Customers hired Brisc Plumbing for 8 kinds of job.

Brisc Plumbing for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$302–$1.0k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Water heater repair”

Connie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Leaky drain pipe from my kitchen sink and dishwasher Cesario came out and gave me multiple options. Matt and Mike then came and did the work! As always, the Brisc plumbers worked hard while they are here… and were conscientious of me in the home. After work completed Matt did a great job explaining all they did and the “ why”! Love that!

Paid $2,000+Reasonable pricePlumbing pipe repairWater heater repair
YvonneLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My first call to secure service was received with professional and pleasant customer service and a timely appointment. My repair was done by Robert and his assistant. This was met with exceptional service. They were prompt, communicative, and efficient in the quick repair of my water heater. I highly recommend Brisc…

Paid $400–600Reasonable priceWater heater repair
Angel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a new water heater installed last year. Today, on a Sunday, we had no hot water. We developed a leak in a pipe. I was able to have a technician service the leak and get the heater working again and everything is covered under warranty. Every time I’ve had technicians over for repairs they have always been great.

Water heater repair
enio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company the best plumber good people all the guys that this company have they are really friendly and good price I been working with brics plumbing Long time all way do the best to help i m very happy with them all the time I highly recommend Thank you very much

Toilet repairWater heater installationShower installation
Keith13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Top notch ALL THE WAY AROUND

Water heater repair
Katrina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Called for a non- emergent valve replacement. Was expecting to wait few days for repair. They were able to service the same day. Team was efficient and personable. Discussed cost before starting the work. I also like that they send a photo and name of the service member by text before they arrive.

Paid $300–400Not sureWater heater repair
JLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brisc and their team were wonderful to work with. We had an issue with our hot water heater. The response was quick and the repair was completed quickly as well. A weekend repair made easy. The techs we worked with were very knowledgeable and friendly. Very courteous and respectful of our home. I will recommend…

Reasonable priceWater heater repair
janmark821 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They were prompt, kind, knowledgeable and patient with me. Very pleased with them!!

Paid $200–300Reasonable priceWater heater repair
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Fast dependable

Paid $100–200Reasonable priceWater heater repair
Becky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Awesome service - The guys are always wonderful to work with. Answer all my questions and explain things thoroughly.

Paid $1,000+Reasonable priceWater heater repair
Arnett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cerrario company was alway dependable, on time and does exceptional work. I would hire his company again. This is a very professional company

Faucet repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Tina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They also replaced my dishwasher. They are very nice and there appearance was very perfessional.

Faucet installationShower installationToilet installation+ Quality
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

BRISC plumbing is the only plumbing company we use. High quality craftsmen that not only care about there work but job site cleanliness and attention to details. We have had them do many jobs for us including commercial, residential. And sewer work. I highly recommend them for any job plumbing related. Great company with great customer service.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was very pleased with Brisc plumbing. They promptly returned my phone call, promptly set up a schedule to replace my water heater. The work was well done, and cleaned the area in which they worked. They arrived at the time they had told me to except them, that is a big plus for me. I would highly recommend them for your plumbing needs.

Water heater repair
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Quality+ Professionalism
Colton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater repair+ Quality+ Professionalism
Peter6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Punctuality+ Quality

Price

$693+37% vs typical water heater repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair60$314–$1.1k
Water heater installation45$1.4k–$2.8k
Drain cleaning34$264–$495
Toilet installation32$479–$633
Faucet installation31—
Plumbing leak repair26—
Toilet repair26$209–$410
Shower installation26—

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