Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
Brooklyn Plumber logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Brooklyn Plumber

New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 26 gas contractors · 5.0★ from 218 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brooklyn Plumber is better than 98% of gas contractors.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brooklyn Plumber is better than 96% of gas contractors.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brooklyn Plumber is better than —% of gas contractors.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brooklyn Plumber is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brooklyn Plumber is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brooklyn Plumber is better than —% of gas contractors.–
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Reviews for your job

Customers hired Brooklyn Plumber for 8 kinds of job.

Brooklyn Plumber for water tank installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Water tank installation”

JLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great experience with Brooklyn plumber! The team was friendly, professional, and easy to communicate with, highly recommended

Great priceWater tank installationSewer cleaningToilet installation
George5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great experience with this Brooklyn Plumber from start to finish!!! They were professional, reliable, and got the job done quickly while explaining everything clearly. I highly recommend them to anyone looking for quality plumbing service at a fair price.

Water tank installationPlumbing pipe repair

Price

$228-38% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 22%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair24$124–$417
Water heater installation9$1.1k–$2.4k
Garbage disposal installation7—
Shower installation5—
Plumbing pipe repair4$228–$988
Drain cleaning4$148–$393
Plumbing leak detection3$122–$454
Plumbing leak repair3$317–$1.7k

Compare with

Brooklyn Plumber Co logoBrooklyn Plumber CoExperts Score 100New York · 5.00★Mark Henry Plumbing and Heating Corp logoMark Henry Plumbing and Heating CorpExperts Score 99New York · 5.00★Serve-Well Plumbing & Heating Inc logoServe-Well Plumbing & Heating IncExperts Score 97New York · 4.97★