Kiera Stuart11 reviewsTotal number of Google reviews Kiera has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing
Brooklyn Plumber
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 26 gas contractorsPosition by Experts Score among all companies we track in this category. · better than 92%
5.0 ★★★★★ 218 Google reviews · 12 photos
100%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$228typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Brooklyn Plumber at a glance
Brooklyn Plumber holds a 5/5 rating from 218 Google reviews, with customers frequently praising the team’s professionalism, friendliness, and punctuality. Common services mentioned include water heater repairs, toilet replacements, gas leak fixes, and unclogging drains. Reviewers highlight the clear communication and reasonable pricing, while the owner has not replied to any of the posted reviews.
- Google rating: 5.0 out of 5 from 218 reviews (100% five-star).
- Reviews on this page: 218 Google reviews (118 with written comments, 1 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 16, 2026.
- Service: Gas Contractor serving New York, New York.
Data from Google, last updated October 25, 2026.
Score profile vs other gas contractors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brooklyn Plumber: 98/100 on this factor. Category median: 91.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brooklyn Plumber: 96/100 on this factor. Category median: 87.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brooklyn Plumber: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brooklyn Plumber: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
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Bar = this company · dark tick = category median.
Star ratings
218 Google reviews we collected
- 5 stars217100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star10%
Praise vs complaints
Phrases our text analysis found in 118 written reviews
- Praise156100%
- Complaints00%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price3176%
- Reasonable922%
- Overpriced12%
- Not sure00%
$228-38% vs typical gas contractors
Middle half of what 20 customers paid ($54–$351) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Quality & results4629%
- Staff & attitude3120%
- Would recommend2415%
- Speed & response2214%
- Price & value128%
- Honesty & trust117%
- Communication106%
What customers talk about
We read 118 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They replaced our toilet today and did a great great job.”
“Mike and the technicians were very personable and respectful.”
“The team was friendly, professional, and easy to communicate with, highly recommended”
“Great attention to detail, on time and great price!”
“My whole experience was stress free and as a single mom I appreciated the reasonable pricing.”
“Pricing was transparent, and the customer service from start to finish was top-notch.”
“Good plumber and love the experience with them pretty professional and easy to communicate”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Brooklyn Plumber for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Hope6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had a really good experience with Brooklyn Plumber when they came out to fix a leaking water pipe. They were professional but also easy to deal with and explained what was causing the problem. They got the repair done pretty quickly and made sure everything was working properly before they left. I also liked that…
Paid $1–200Reasonable priceWater heater installation
tyree2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The service was great and they are priced very fair. I do see myself coming back in the future thanks
Paid $1,000–1,200Reasonable priceDrain cleaningFaucet repair
Careca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
These employees are hard working professionals who listen and get the job done on time.
Paid $200–400Great priceToilet repair
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 24 | $124–$417 |
| Water heater installation | 9 | $1.1k–$2.4k |
| Garbage disposal installation | 7 | — |
| Shower installation | 5 | — |
| Plumbing pipe repair | 4 | $228–$988 |
| Drain cleaning | 4 | $148–$393 |
| Plumbing leak detection | 3 | $122–$454 |
| Plumbing leak repair | 3 | $317–$1.7k |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 218 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
alison mercureLocal Guide · 12 reviewsTotal number of Google reviews alison has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience with them. Very professional and detailed with their work.
- Services: Toilet repair, Water heater installation, Garbage disposal installation, Shower installation
Liliana Mendoza3 reviewsTotal number of Google reviews Liliana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBrooklyn Plumber repaired our water heater and did a phenomenal job thank you!
- Price assessment: Great price
- Services: Water heater installation
pandora boyd2 reviewsTotal number of Google reviews pandora has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlei love please buy
Anthony1 reviewTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThere awesome my pipes are amazing now
Antonina Schlussman1 reviewTotal number of Google reviews Antonina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGREAT SERVICE HIGHLY RECOMMEND!!
- Price assessment: Great price
- Services: Water heater installation
Elijah Yuan2 reviewsTotal number of Google reviews Elijah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCool people from what I could tell.
joline.christine4 reviewsTotal number of Google reviews joline.christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest, plumbing business in Brooklyn.
Michelle Victoria8 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlethey did amazing on my bathroom
K !!5 reviewsTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI Had A Great Experience With Brooklyn Plumber
- Price: $1–200
Business details
- Address: 1406 Fulton St, Brooklyn, NY 11216
- Phone: (929) 755-8936
- Website: brooklynplumberny.com
- Service area: New York, NY