Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts

Experts Reviews · Company report
Brookside Landscapes logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%97+14.8Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Brookside Landscapes

Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 20 landscape architects · 5.0★ from 104 Google reviews

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Report card

Percentile vs other landscape architects (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brookside Landscapes is better than 99% of landscape architects.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brookside Landscapes is better than 97% of landscape architects.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brookside Landscapes is better than 99% of landscape architects.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brookside Landscapes is better than 97% of landscape architects.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brookside Landscapes is better than 100% of landscape architects.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brookside Landscapes is better than —% of landscape architects.–
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Reviews for your job

Customers hired Brookside Landscapes for 8 kinds of job.

Brookside Landscapes for retaining walls

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Retaining walls”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Retaining walls”

Derek17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve had the opportunity to work with them on both personal and commercial projects, and they have been top-notch every time. From the initial design and planning through the final execution, their attention to detail, professionalism, and quality of work really stand out. They communicate well, follow through, and…

Reasonable priceGardening servicesYard landscapingRetaining walls
AndrewLocal Guide · 266 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brookside was great for our total backyard renovation. Colin and Elmer took great care to make sure everything was how we wanted and made sure to adjust with us on the little things along the way.

Reasonable priceYard landscapingGarden designRetaining walls
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Derek provided amazing designs and provided pictures of what the finished project would look like. We are visual decision makers so this was a huge help. And the Harrison provided the project management and Jacob drove the project from beginning to completion. It was a transformation of our property and their…

Reasonable pricePatio designGreen landscapingRetaining walls
Cindy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I will only recommend one place for landscaping, and that is Brookside! My patio is out of this world beautiful! Plus, my flowers are stunning around my whole property. Colin is an amazing project manager, and he patiently answered every question I had. And, I ask a lot of questions! Elmer is a very hard worker and…

Reasonable pricePatio designYard landscapingRetaining walls
Abby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

From working through concepts with Eric to executing these plans with our foreman, Robbie, we had an amazing experience with the Brookside team! In just 4 weeks, they built a retaining & 3 seating walls (and a fire pit), laid pavers out our basement walkout, and installed landscaping & lighting around our entire…

Customer photo from Abby's review
Reasonable pricePatio designRetaining wallsLandscape design
Rita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am loving my new space. I have received many compliments on it! The grass and bushes are growing great so far. I just want to give a shout-out to Jacob and his co-worker. They were both so good about telling me what was going to happen and when. When they began the job, I made a couple extra requests that…

Reasonable pricePatio designRetaining wallsLandscape design
Reid10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brookside Landscapes did an absolutely outstanding job on our landscaping project last year. From start to finish, the experience was exceptional. Kurt in sales was great to work with—knowledgeable, responsive, and easy to communicate with. On site, Harrison and Colin did an incredible job leading the crew and…

Great priceGardening servicesPatio designGreen landscaping

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Yard landscaping15—
Patio design14—
Landscape design8—
Retaining walls7—
Green landscaping7—
Gardening services6—
Hardscaping5—
Landscape management3—

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