Tax preparation service · Brook Park, OH · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%71+5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 76 accountantsiPosition by Experts Score among all companies we track in this category. · better than 53%
4.8★★★★★104 Google reviews · 9 photos
93%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Brookside Tax & Financial Group holds a 4.8 rating from 104 reviews, with the owner responding to 91 percent of comments. Customers frequently describe the staff as professional, knowledgeable, and efficient, noting that the firm handles tax preparation, financial planning, and estate services with reasonable pricing. Recurring themes include punctuality, clear communication, and a friendly atmosphere that puts clients at ease. One low-star review criticized an initial failure to properly prepare city taxes and set up direct deposit, which was later corrected.
Google rating: 4.8 out of 5 from 104 reviews (93% five-star).
Reviews on this page: 104 Google reviews (75 with written comments, 1 with photos).
Owner responses: the business replied to 91% of reviews.
Most recent review: October 13, 2026.
Service: Accountant serving Brook Park, Ohio.
Data from Google, last updated October 31, 2026.
Score profile vs other accountants
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyAccountants median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brookside Tax & Financial Group: 89/100 on this factor. Category median: 88.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brookside Tax & Financial Group: 80/100 on this factor. Category median: 84.A
80
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brookside Tax & Financial Group: 100/100 on this factor. Category median: 93.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brookside Tax & Financial Group: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brookside Tax & Financial Group: 71/100 on this factor. Category median: 84.B
71
Bar = this company · dark tick = category median.
Star ratings
104 Google reviews we collected
4.8of 5
5 stars9793%
4 stars22%
3 stars11%
2 stars11%
1 star33%
Praise vs complaints
Phrases our text analysis found in 75 written reviews
96%praise
Praise10496%
Complaints44%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price2847%
Reasonable2746%
Overpriced12%
Not sure35%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3431%
Quality & results2220%
Would recommend1918%
Speed & response1312%
Honesty & trust87%
Price & value76%
Communication55%
What customers talk about
We read 75 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He’s knowledgeable, responsive, and easy to work with.”
“Jeff Corigan is always thorough and super nice guy.”
“We met with Jeff concerning a tax problem He was knowledgeable and helpful, and we were pleased with our meeting with him and would recommend him to anyone.”
“I had a very positive experience with the team and can't recommend them highly enough.”
“Jeff eased my concerns immediately and helped me obtain the information needed to resolve them I am very impressed with the professionalism of everyo…”
“Not only is Jeff a great tax consultant, retirement advisor, he always reliable and punctual.”
“Tony our Tax Guy was fantastic and reasonable happy with all the numbers another successful tax return!”
“Tony is very easy to work with, thorough and trustworthy.”
People customers mention
Jeff11 reviews
Corrigan4 reviews
Anselmo4 reviews
Chris4 reviews
Regina3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Brookside Tax & Financial Group for 8 kinds of job. Pick one to see what they paid and said.
KKarla4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Tony is very thorough, patient, and kind. He is keeping my reservations (fear of financial assistance) at bay. So far it has been a wonderful experience working with him.
Reasonable priceFinancial planTax problem consulting
MMark10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We worked with Zach Paden on our family trust. He’s knowledgeable, responsive, and easy to work with. Overall great experience.
Reasonable price
FFrank1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We met with Jeff concerning a tax problem He was knowledgeable and helpful, and we were pleased with our meeting with him and would recommend him to anyone.
Great priceTax problem consulting
EEILEEN10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Jeff eased my concerns immediately and helped me obtain the information needed to resolve them I am very impressed with the professionalism of everyone at the office
Not sureFinancial plan
PPatricia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
All the staff at Brookside are professional and kind, especially the receptionist.
Great priceFinancial planTax problem consulting
LLindaLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I don’t think I can give Jeff Corrigan enough superlatives. He has been my tax accountant for years. Not only is Jeff a great tax consultant, retirement advisor, he always reliable and punctual. He is full of personality, but is serious when it comes to taxes and tax advice
I have also used the office for a…
Tony is very thorough, patient, and kind. He is keeping my reservations (fear of financial assistance) at bay. So far it has been a wonderful experience working with him.
Price assessment: Reasonable price
Services: Financial plan, Tax problem consulting
Response from the owner · 3 weeks ago
Thank you for sharing your experience! We’re glad Tony has been able to make the process feel comfortable and provide the patience and guidance you need. We appreciate your trust in our team.
D
David Jackson1 reviewiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
We worked with Zach Paden on our family trust. He’s knowledgeable, responsive, and easy to work with. Overall great experience.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you for sharing your experience! We’re happy to hear you had such a positive experience working with Zach. We appreciate you choosing Anselmo & Company to help with your family trust!
T
Tim Student1 reviewiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
We met with Jeff concerning a tax problem He was knowledgeable and helpful, and we were pleased with our meeting with him and would recommend him to anyone.
Price assessment: Great price
Services: Tax problem consulting
Response from the owner · 4 months ago
Thank you for your kind words. We’re pleased your meeting was helpful and appreciate you taking the time to recommend our firm.
E
EILEEN SELL10 reviewsiTotal number of Google reviews EILEEN has written across all businesses on Google Maps, not just this one.
Jeff eased my concerns immediately and helped me obtain the information needed to resolve them I am very impressed with the professionalism of everyone at the office
Price assessment: Not sure
Services: Financial plan
Response from the owner · 5 months ago
Thank you! We’re glad Jeff was able to help ease your concerns and provide the information you needed. We appreciate your support!
P
Patricia Miller6 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
All the staff at Brookside are professional and kind, especially the receptionist.
Price assessment: Great price
Services: Financial plan, Tax problem consulting
Response from the owner · 5 months ago
Thank you so much! We take pride in creating a welcoming and professional environment, and we’ll be sure to pass along your kind words to our receptionist as well!