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Brookside Tax & Financial Group

Tax preparation service · Brook Park, OH · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%71+5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 76 accountantsPosition by Experts Score among all companies we track in this category. · better than 53%
4.8 ★★★★★ 104 Google reviews · 9 photos
93%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
91%reviews answered by the owner
Oct 2026latest review

Brookside Tax & Financial Group at a glance

Brookside Tax & Financial Group holds a 4.8 rating from 104 reviews, with the owner responding to 91 percent of comments. Customers frequently describe the staff as professional, knowledgeable, and efficient, noting that the firm handles tax preparation, financial planning, and estate services with reasonable pricing. Recurring themes include punctuality, clear communication, and a friendly atmosphere that puts clients at ease. One low-star review criticized an initial failure to properly prepare city taxes and set up direct deposit, which was later corrected.

  • Google rating: 4.8 out of 5 from 104 reviews (93% five-star).
  • Reviews on this page: 104 Google reviews (75 with written comments, 1 with photos).
  • Owner responses: the business replied to 91% of reviews.
  • Most recent review: October 13, 2026.
  • Service: Accountant serving Brook Park, Ohio.

Data from Google, last updated October 31, 2026.

Score profile vs other accountants

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction89Reliability80Craft & service–Value100Momentum100Replies to reviews71Satisfaction: 89 (median 88)Reliability: 80 (median 84)Value: 100 (median 93)Momentum: 100 (median 100)Replies to reviews: 71 (median 84)
This companyAccountants median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brookside Tax & Financial Group: 89/100 on this factor. Category median: 88.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brookside Tax & Financial Group: 80/100 on this factor. Category median: 84.A
80
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brookside Tax & Financial Group: 100/100 on this factor. Category median: 93.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brookside Tax & Financial Group: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brookside Tax & Financial Group: 71/100 on this factor. Category median: 84.B
71

Bar = this company · dark tick = category median.

Star ratings

104 Google reviews we collected

  • 5 stars9793%
  • 4 stars22%
  • 3 stars11%
  • 2 stars11%
  • 1 star33%

Praise vs complaints

Phrases our text analysis found in 75 written reviews

  • Praise10496%
  • Complaints44%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2847%
  • Reasonable2746%
  • Overpriced12%
  • Not sure35%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3431%
  • Quality & results2220%
  • Would recommend1918%
  • Speed & response1312%
  • Honesty & trust87%
  • Price & value76%
  • Communication55%

What customers talk about

We read 75 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He’s knowledgeable, responsive, and easy to work with.”
  • “Jeff Corigan is always thorough and super nice guy.”
  • “We met with Jeff concerning a tax problem He was knowledgeable and helpful, and we were pleased with our meeting with him and would recommend him to anyone.”
    “I had a very positive experience with the team and can't recommend them highly enough.”
  • “Jeff eased my concerns immediately and helped me obtain the information needed to resolve them I am very impressed with the professionalism of everyo…”
  • “Not only is Jeff a great tax consultant, retirement advisor, he always reliable and punctual.”
  • “Tony our Tax Guy was fantastic and reasonable happy with all the numbers another successful tax return!”
  • “Tony is very easy to work with, thorough and trustworthy.”

People customers mention

  • Jeff 11 reviews
  • Corrigan 4 reviews
  • Anselmo 4 reviews
  • Chris 4 reviews
  • Regina 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Brookside Tax & Financial Group for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Karla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tony is very thorough, patient, and kind. He is keeping my reservations (fear of financial assistance) at bay. So far it has been a wonderful experience working with him.

Reasonable priceFinancial planTax problem consulting
Mark10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We worked with Zach Paden on our family trust. He’s knowledgeable, responsive, and easy to work with. Overall great experience.

Reasonable price
Frank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We met with Jeff concerning a tax problem He was knowledgeable and helpful, and we were pleased with our meeting with him and would recommend him to anyone.

Great priceTax problem consulting
EILEEN10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jeff eased my concerns immediately and helped me obtain the information needed to resolve them I am very impressed with the professionalism of everyone at the office

Not sureFinancial plan
Patricia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

All the staff at Brookside are professional and kind, especially the receptionist.

Great priceFinancial planTax problem consulting
LindaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I don’t think I can give Jeff Corrigan enough superlatives. He has been my tax accountant for years. Not only is Jeff a great tax consultant, retirement advisor, he always reliable and punctual. He is full of personality, but is serious when it comes to taxes and tax advice I have also used the office for a…

Tax Accounting

Photos

Customer reviews

4.8 ★★★★★ 104 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nicholas Varaljay2 reviewsTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and efficient

  • Price assessment: Great price
  • Services: Tax problem consulting, Income tax return filing, Income tax return preparation
Response from the owner · a week ago

Thank you for the review, Nicholas. We are pleased to hear that our team provided professional and efficient service.

James Ernst3 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent meeting for planning changes to retirement strategy

  • Price assessment: Not sure
  • Services: Retirement savings consulting
Response from the owner · 3 weeks ago

Thank you! We’re happy to hear you had an excellent experience with our team. We appreciate you taking the time to leave us a review!

Debbie Joyce3 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very friendly & efficient. Would highly recommend.

  • Price assessment: Great price
  • Services: Tax Accounting
Response from the owner · 3 weeks ago

We appreciate your kind words and recommendation! It’s great to hear you had a positive experience with our team.

Karla Housel4 reviewsTotal number of Google reviews Karla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tony is very thorough, patient, and kind. He is keeping my reservations (fear of financial assistance) at bay. So far it has been a wonderful experience working with him.

  • Price assessment: Reasonable price
  • Services: Financial plan, Tax problem consulting
Response from the owner · 3 weeks ago

Thank you for sharing your experience! We’re glad Tony has been able to make the process feel comfortable and provide the patience and guidance you need. We appreciate your trust in our team.

David Jackson1 reviewTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great advice, Always great full for your services. Thank you!

Response from the owner · 3 weeks ago

Thank you for the kind words! We’re grateful for your trust and appreciate you taking the time to leave us a review.

Mark Scoular10 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We worked with Zach Paden on our family trust. He’s knowledgeable, responsive, and easy to work with. Overall great experience.

  • Price assessment: Reasonable price
Response from the owner · 2 months ago

Thank you for sharing your experience! We’re happy to hear you had such a positive experience working with Zach. We appreciate you choosing Anselmo & Company to help with your family trust!

Tim Student1 reviewTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

More like family then lawyers.very nice experience.

  • Price assessment: Not sure
  • Services: Service not listed
Response from the owner · 3 months ago

Thank you for your kind words! We’re so glad you had a positive experience and felt at home with our team.

Frank Marflake1 reviewTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We met with Jeff concerning a tax problem He was knowledgeable and helpful, and we were pleased with our meeting with him and would recommend him to anyone.

  • Price assessment: Great price
  • Services: Tax problem consulting
Response from the owner · 4 months ago

Thank you for your kind words. We’re pleased your meeting was helpful and appreciate you taking the time to recommend our firm.

EILEEN SELL10 reviewsTotal number of Google reviews EILEEN has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jeff eased my concerns immediately and helped me obtain the information needed to resolve them I am very impressed with the professionalism of everyone at the office

  • Price assessment: Not sure
  • Services: Financial plan
Response from the owner · 5 months ago

Thank you! We’re glad Jeff was able to help ease your concerns and provide the information you needed. We appreciate your support!

Patricia Miller6 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All the staff at Brookside are professional and kind, especially the receptionist.

  • Price assessment: Great price
  • Services: Financial plan, Tax problem consulting
Response from the owner · 5 months ago

Thank you so much! We take pride in creating a welcoming and professional environment, and we’ll be sure to pass along your kind words to our receptionist as well!

Brookside Tax & Financial Group on Google Maps →

Business details