Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
Google reviewers rate Brother Movers LLC 4.9 out of 5 based on 2318 reviews, frequently praising the team's punctuality, efficiency, and careful handling of furniture. Customers often note reasonable pricing and clear communication, with many citing successful local and long-distance moves. However, a pattern of criticism involves language barriers causing communication difficulties, along with complaints about aggressive driving, inconsistent floor protection, and disputes over additional fees or perceived overcharging.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
2,317 Google reviews we collected
Phrases our text analysis found in 2,036 written reviews
Price verdicts customers left with their Google review
Middle half of what 226 customers paid ($415–$933) · gold mark = category median.
How often each topic comes up in the written reviews
We read 2,036 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brother Movers were extremely professional & efficient.”
“The movers were also quite slow and were not thorough in protecting my furniture and belongings.”
“The entire team was professional, punctual, and handled everything with great care.”
“Lady on phone was very rude and unwilling to answer any questions.”
“I would absolutely recommend their services to anyone needing help moving.”
“Unfortunately, based on this experience, we will not use Brother Movers again.”
“The two movers came on time, both were very professional and provided us excellent service which we were very happy with.”
“Our new home was five minute from our old home but we came to the new home with many damaged items.”
“It was not easy work to have to move so much from the 2nd floor ( no elevator) and they are worth every penny.”
“They showed up on time, but the whole thing was overpriced and inefficient.”
“I would definitely recommend Brothers Movers to anyone looking for a reliable and professional moving company!”
“Brother Movers lied and said that the damage was pre-existing, despite the fact that a rug was in the exact spot were they messed up the floor I'm sti…”
“I am happy with the service, price and communication from this company.”
“They also ignored me and mishandled my treadmill and desk, wasting time to make more money.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Brother Movers LLC for 8 kinds of job. Pick one to see what they paid and said.
Brother Movers were extremely professional & efficient. I would absolutely recommend their services to anyone needing help moving. Thank you!
Had a great experience with Brothers Movers! The entire team was professional, punctual, and handled everything with great care. They made the moving process smooth and stress-free, and everything was done perfectly without any issues. Really appreciate their hard work and attention to detail. I would definitely…
The movers did a fantastic job. Hired them for a local Bay Area move. The team was punctual, received instructions and requests well and worked efficiently to transport items without damage. I am happy with the service, price and communication from this company.
Our move from San Francisco to Union City went great. we were concerned about the 60-70 items of boxes/stuffs plus drawers, desk and bed. Movers were fast, friendly, patient, and considerate. This is a big thumbs up.
Awesome service, fast but careful. Down with 1 bedroom apartment in only 4 hours. Including assembly and disassemble Of furniture. Would recommend and definitely will use again if needed
We had a great experience with Brothers Movers! All six movers and two trucks arrived right on time, and the team worked nonstop and completed our entire move in only four hours—much faster than we expected. The crew was very efficient and careful. They protected the wooden floors and walls with wrappers. move…
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 398 | $569–$1.5k |
| Moving-related packing | 144 | $478–$1.5k |
| Furniture assembly | 126 | $271–$1.1k |
| Oversized-item moving | 96 | $228–$680 |
| In-state moving | 83 | $805–$2.1k |
| Vehicle transport | 52 | $522–$1.4k |
| Moving-related junk removal | 17 | $206–$677 |
| Moving-related storage | 15 | $295–$986 |
4.9 ★★★★★ 2,318 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Brother Movers were extremely professional & efficient. I would absolutely recommend their services to anyone needing help moving. Thank you!
The team of 2 guys were efficient and had a great attitude. Highly recommend their team!
Had a great experience with our last move. Requested a quote for an upcoming move and received a call. Lady on phone was very rude and unwilling to answer any questions.
hello Sam, thank you for sharing your feedback. we aim to provide clear and helpful support on every call, and I'm sorry to hear that we fell short during your recent conversation. I would appreciate the opportunity to make it right. please reach out to use if you need further assistance.
Had a great experience with Brothers Movers! The entire team was professional, punctual, and handled everything with great care. They made the moving process smooth and stress-free, and everything was done perfectly without any issues. Really appreciate their hard work and attention to detail. I would definitely recommend Brothers Movers to anyone looking for a reliable and professional moving company!
Dear venkat madhavan, Thank you so much for your wonderful review and recommendation! We’re very happy to hear that our team was professional, punctual, and careful with your belongings, and that we were able to make your move smooth and stress-free. We truly appreciate your recognition of our team’s hard work and attention to detail. Thank you for trusting Brother Movers with your move, and we look forward to helping you again in the future! Jack Brother Movers
Great service for a very reasonable price. Movers are very quick, professional, and nice. I am 100% sure I will use them again for my next moving.
Dear Seungbin Jeong, Thank you so much for your wonderful review! We’re glad to hear that you were happy with our pricing and that our movers were quick, professional, and friendly. We truly appreciate your trust in Brother Movers and look forward to helping you with your next move! Jack Brother Movers
Almost got run off the road by their driver! Super scary. Newhall street 10/4/26 5:30 pm. Moved into my lane where I was occupied to avoid a parked car on the right. Did not slow down. Did it to the car in front of me. Truly a menace.
Thank you for bringing this to our attention. We take driving safety very seriously, and we are sorry to hear about this frightening experience. We would like to investigate what happened on Newhall Street on October 4 around 5:30 PM and identify the vehicle and driver involved. If possible, please contact us directly with any additional details, such as the location on Newhall Street, truck number, license plate, or a description of the vehicle. We appreciate you letting us know. We will review this matter with our drivers and reinforce the importance of safe and responsible driving at all times. Brother Movers
They were so fast and efficient, made moving so much easier
Dear Eileen Chih, Thank you so much for your kind review! We’re happy to hear that our team was fast and efficient and helped make your move easier. We truly appreciate you choosing Brother Movers and hope to help you again in the future! Jack Brother Movers
The movers did a fantastic job. Hired them for a local Bay Area move. The team was punctual, received instructions and requests well and worked efficiently to transport items without damage. I am happy with the service, price and communication from this company.
Dear Sruthi Shyamsunder, Thank you so much for the great review! We’re glad to hear that our team was punctual, efficient, and careful with your belongings. We truly appreciate your kind words about our service, pricing, and communication. Thank you for choosing Brother Movers for your Bay Area move, and we’d be happy to help you again in the future! Jack Brother Movers
Our move from San Francisco to Union City went great. we were concerned about the 60-70 items of boxes/stuffs plus drawers, desk and bed. Movers were fast, friendly, patient, and considerate. This is a big thumbs up.
Dear PHua KIm, Thank you so much for the wonderful review! We’re glad your move from San Francisco to Union City went smoothly, especially with 60–70 boxes and items along with your furniture. It’s great to hear that our movers were fast, friendly, patient, and considerate throughout the move. Your big thumbs up means a lot to our team! Thank you for trusting Brother Movers, and we’d be happy to help you again in the future. Jack Brother Movers
Awesome service, fast but careful. Down with 1 bedroom apartment in only 4 hours. Including assembly and disassemble Of furniture. Would recommend and definitely will use again if needed
Dear Carlos Esteva, Thank you so much for the great review and recommendation! We’re happy to hear that our team was able to complete your one-bedroom move efficiently while still handling your belongings with care, including the furniture disassembly and reassembly. We truly appreciate you choosing Brother Movers and would be glad to help you again with your next move! Jack Brother Movers
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
