Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts

Experts Reviews · Company report
Brother Movers LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty94−0.6Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Brother Movers LLC

Palo Alto, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #282Position by Experts Score among all companies we track in this category. of 391 movers · 4.9★ from 2,318 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brother Movers LLC is better than 88% of movers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brother Movers LLC is better than 82% of movers.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brother Movers LLC is better than 94% of movers.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brother Movers LLC is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brother Movers LLC is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brother Movers LLC is better than 50% of movers.C
50

Reviews for your job

Customers hired Brother Movers LLC for 8 kinds of job.

Brother Movers LLC for furniture disassembly

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$556–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture disassembly”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#106 / 127
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Furniture disassembly”

TianLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brother movers were efficient, on time for a great price (for the Bay Area). They moved our furniture safely and all our stuff arrived without any damage. They let me go into their truck before payment to ensure that nothing got left behind. If you are moving in the Bay Area you would be doing yourself a disservice if you did not consider Brother movers!

Great priceLocal movingFurniture disassemblyIn-state moving
Roberto10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The service was good. The movers were very quick and efficient. They were careful with all my furniture and items. Pricing was reasonable and transparent. Overall, I thought it was a great service.

Reasonable priceLocal movingMoving-related packingOversized-item moving
ChristinaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Incredible service from Brother Movers who packed me up and moved up a third floor walk-up. They were responsive, and super reasonably priced. I'll work with them again anytime and have already told all my friends about them!

Great priceSmall furniture movingMoving-related packingOversized-item moving
Cali3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The move with Brother Movers went smoothly and we will definitely be using their services again in the future. Highly recommended to others as well!. Everything from packing, loading, unloading, breaking down and building back up larger furniture such as our queen size bed frame was done professionally and…

Great priceSmall furniture movingLocal movingMoving-related packing
McKenna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using brothers movers for every one of my moves since I moved to the South Bay. Most recently my fiancé and I used them to move to our first house. The guys went above and beyond to make sure they got everything moved in a timely and hassle free manner. No scratches or dings in any furniture, flooring or…

Great priceSmall furniture movingLocal movingMoving-related packing

Price

$633-34% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 40%Overpriced 1%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving398$569–$1.5k
Moving-related packing144$478–$1.5k
Furniture assembly126$271–$1.1k
Oversized-item moving96$228–$680
In-state moving83$805–$2.1k
Vehicle transport52$522–$1.4k
Moving-related junk removal17$206–$677
Moving-related storage15$295–$986

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