Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
Brother Movers LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty94−0.6Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Brother Movers LLC

Palo Alto, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #282Position by Experts Score among all companies we track in this category. of 391 movers · 4.9★ from 2,318 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brother Movers LLC is better than 88% of movers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brother Movers LLC is better than 82% of movers.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brother Movers LLC is better than 94% of movers.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brother Movers LLC is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brother Movers LLC is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brother Movers LLC is better than 50% of movers.C
50

Reviews for your job

Customers hired Brother Movers LLC for 8 kinds of job.

Brother Movers LLC for moving-related junk removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$206–$677
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related junk removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 77
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Moving-related junk removal”

Victoria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

EXCELLENT SERVICE!!! Do not go anywhere else. They are careful, puntctual, reliable, they will do as much as or as little as you like its up to you. I will never use anyone else. No hidden cost and more than reasonable for what they charge. They work fast while delivering the highest quality service. You'll see what…

Great priceLocal movingMoving-related packingFurniture assembly
SurrientoLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very happy we went with Brothers Movers. They were attentive and took great care of the furniture, communication was excellent and they were very efficient. Thank you as always for taking such good care of our belongings!

Paid $200–400Great priceLocal movingOversized-item movingIn-state moving
QianLocal Guide · 177 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The movers were professional, efficient, helpful, and friendly! They handled our stuff in a safe and fast manner. We had a lot of stuff, and needed help packing. They did their best to save us time, cause they bill by hours so advised us ways to save both time and money. Of course, the price is unbeatable. Will…

Paid $600–800Great priceLocal movingMoving-related packingOversized-item moving
Cristian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Moved from the South Bay to SF and they packed everything carefully yet efficiently and got everything moved in about 4 hours! Pricing was very reasonable as we opted in for additional services like junk removal for old furniture. Highly recommend & would use their services if I was moving again!

Paid $600–800Great priceLocal movingMoving-related junk removal
PinLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We have used Brother Movers twice now, and they are still amazing the second time around! They are very professional! They do their best to protect the home as much as they can

Paid $1,000–1,200Reasonable priceSenior movingVehicle transportLocal moving
McKenna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using brothers movers for every one of my moves since I moved to the South Bay. Most recently my fiancé and I used them to move to our first house. The guys went above and beyond to make sure they got everything moved in a timely and hassle free manner. No scratches or dings in any furniture, flooring or…

Great priceSmall furniture movingLocal movingMoving-related packing
Ziyu1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Can and Qu did a great job helping my move!

Furniture assemblyMoving-related junk removalMoving-related packing+ Responsiveness+ Punctuality+ Quality
Alice5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Good services provided by Mr. Wang and Mr. Guo, quick moving and handled with care, highly recommended.

Furniture assemblyIn-state movingMoving-related junk removal+ Punctuality+ Quality+ Professionalism
Kristin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zheng and Chang helped us move today. They are very efficient and provided great service. Highly recommend anyone using brother moving!

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Lian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

非常专业，效率很高！孙师傅、曾师傅、还有小磊师傅都很亲切，家具也没有任何损坏，下次有需要肯定还找他们

Furniture assemblyLocal movingMoving-related junk removal+ Punctuality+ Professionalism+ Value
Krystal9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My friend referred me to use Brothers Movers Company and Mr. Gao and Sun are very professional, easy to communicate. Super nice attitude and flexible as well.

Furniture assemblyIn-state movingMoving-related junk removal+ Responsiveness+ Punctuality+ Quality
Sally9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

郭师傅和安师傅很认真也很高效，辛苦了。已经用过兄弟搬家三次，每次都非常满意！

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Quality+ Professionalism
Jingtao4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mr. Zeng and Mr. Sun are very kind and professional !

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Sisi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

杜师傅王师傅和范师傅非常的专业，打包东西真的是又快又好，非常有条理。非常感谢他们！

Furniture assemblyLocal movingMoving-related junk removal+ Responsiveness+ Punctuality+ Quality
Claire1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a great experience with Brothers Movers. They were able to accommodate a rush move and easy to coordinate with. Jack handled all of the scheduling and providing the insurance certificate required by my building’s HOA. Zeng and Sun handled my move and were very friendly and efficient. I appreciate how…

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Quality+ Professionalism
Akanksha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We used Brother Movers services to move locally. We had to reschedule our appointment by one day and the company was very accommodating of our needs. Zheng and Chang arrived right on time and very extremely thorough and professional in packing everything. They packed all the heavy items very carefully and listened…

Furniture assemblyLocal movingMoving-related junk removal+ Responsiveness+ Punctuality+ Quality
Yuanqing5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality

Price

$633-34% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 40%Overpriced 1%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving398$569–$1.5k
Moving-related packing144$478–$1.5k
Furniture assembly126$271–$1.1k
Oversized-item moving96$228–$680
In-state moving83$805–$2.1k
Vehicle transport52$522–$1.4k
Moving-related junk removal17$206–$677
Moving-related storage15$295–$986

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