Experts Reviews · Company report
Brother Movers LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty94−0.6Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Brother Movers LLC

Palo Alto, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #282Position by Experts Score among all companies we track in this category. of 391 movers · 4.9★ from 2,318 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brother Movers LLC is better than 88% of movers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brother Movers LLC is better than 82% of movers.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brother Movers LLC is better than 94% of movers.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brother Movers LLC is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brother Movers LLC is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brother Movers LLC is better than 50% of movers.C
50

Reviews for your job

Customers hired Brother Movers LLC for 8 kinds of job.

Brother Movers LLC for moving-related storage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$986
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related storage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#57 / 170
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Moving-related storage”

Travis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Great movers. They showed up earlier than expected and got started right away. They even placed a mat and removed their shoes. Early on there was friction and miscommunication, but customer service helped us resolve all issues. There was a language barrier, but it didn’t slow down the process.

Paid $2,500–3,000Great priceLocal movingMoving-related storageIn-state moving
Wynita9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This review is long overdue. I moved back in February and I used brother movers and I'm so glad that I did. They are absolutely amazing and so hard working. I could tell that they genuinely care about doing a good job. They move your items with care. It's like they value your stuff just as much as you do. Their…

Paid $400–600Great priceLocal movingMoving-related packingOversized-item moving
Kenjiro7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We used brother movers two times, and both time's crew are very professional, and have great personality. We recommend to my friends as well. Their price is very clear, and they work very delligent and humble serviae. Totally not like cheating customer. Strongly recommend.

Great priceInterstate movingLocal movingMoving-related storage
Nymsorin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They moved all of our things quickly, efficiently, and with care. They were excellent. I highly recommend them; they were recommended to me by my son and friends...and they were amazing. My cal king mattress that we (3 people) struggled to carry when we bought it; one of their guys wrapped-moved up the stairs by…

Paid $600–800Reasonable priceLocal movingOversized-item movingMoving-related storage
Jimmy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brother Movers are great! They helped us with a local move, packing, bed disassembly, large 300lb item, trashing a particular item, and moving stuff to storage. They handled all our furniture and delicate items with care. They protected both the floors of the old place and new place. We used modern translation apps…

Great priceLocal movingMoving-related packingOversized-item moving
Nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We hired two movers from Brothers to load our belongings and transport them to the PODS facility in Oakland. They efficiently packed everything into a single 16-foot POD, saving us a significant amount of money. (Meanwhile, other movers at the facility seemed to struggle with packing their PODs.) Everything made it…

Paid $600–800Reasonable priceMoving-related storage
Abhishek3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Movers were great. The 2 persons that came were friendly, careful and efficient. No hassle at all. Would definitely use their service again.

Reasonable priceSmall furniture movingLocal movingObject-related moving assistance
NickLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

So we were in a 2 bed apartment, and move into a 3-floor townhouse. We hired 3 person, Mr. Sun, Mr. Zeng, and Mr. Xin. The best thing I like them is that they are really efficient. We have a lot of stuff, and they finish it in 5 hours. The rate is a good value compared with other movers. They are also very…

Furniture assemblyLocal movingMoving-related storage+ Value
nao5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Recommend to ask Guo Chang to help move. They are extremely responsible, polite. Unlike other groups of movers, I used the same moving company a year ago and they broke one of my furnitures. However, Guo Chang they take care of your belongings and furnitures carefully and nicely. 郭畅组合很负责任,很懂礼貌,推荐大家找他们搬家

Local movingMoving-related storage+ Responsiveness+ Punctuality+ Professionalism
Tony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brother Movers was recommended to me by a coworker. I called and set up an appointment for moving from 1br to a 2br condo. The challenge here is the 2br condo will be on the 3rd floor with no elevator. My move was scheduled with 2 movers: Zheng and Chang. Needless to say, I am extremely impressed. They arrived…

Furniture assemblyLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Evan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Can and Chen are helpful and professional!

Furniture assemblyMoving-related storage+ Quality+ Professionalism+ Value
Mahyar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This is the 3rd time we have used Brother Movers services. They have been fantastic and professional in their job. We have recommended them to our friends for their moves and they have all been happy, as well. Today's work by Zheng and Chang was excellent. Today after a week the furniture was returned per our…

Local movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Sandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mr. Chang and Mr. Zheng are very professional and fast. They are friendly and not hesitated to share some storage tips with us. I will definitely ask for their service if needed in the future.

Furniture assemblyLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Mikayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sheng, Ye, and Gao showed up early and ready to work! They were extremely quick and professional, worked flawlessly with the stairs at both of our locations, and were done in record time. Highly impressed and will definitely recommend this service to all our friends!! Thank you!!!

Furniture assemblyLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Yuanqing5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality

Price

$633-34% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 40%Overpriced 1%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving398$569–$1.5k
Moving-related packing144$478–$1.5k
Furniture assembly126$271–$1.1k
Oversized-item moving96$228–$680
In-state moving83$805–$2.1k
Vehicle transport52$522–$1.4k
Moving-related junk removal17$206–$677
Moving-related storage15$295–$986

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