Experts Reviews · Company report
Brother Movers LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty94−0.6Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Brother Movers LLC

Palo Alto, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #282Position by Experts Score among all companies we track in this category. of 391 movers · 4.9★ from 2,318 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brother Movers LLC is better than 88% of movers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brother Movers LLC is better than 82% of movers.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brother Movers LLC is better than 94% of movers.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brother Movers LLC is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brother Movers LLC is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brother Movers LLC is better than 50% of movers.C
50

Reviews for your job

Customers hired Brother Movers LLC for 8 kinds of job.

Brother Movers LLC for senior moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$556–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Senior moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#77 / 190
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Senior moving”

Ray3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have used there service before and I will use again because there service is excellent and they move your things very kind. I love there staff they are soo kind and hard worker. I will highly recommend there service

Paid $1–200Great priceSenior movingMoving-related packing
kilvin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have used Brother Mover and man there service is too good for pricing they offer. The Staff they provide is to cooperative and very kind. I will recommend Brother Mover service if any one is moving

Paid $1–200Reasonable priceSenior moving
Keanu4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have used there service at least 4 times they have never disappointed me at once. There staff is so Awesome and kind. They care about your decision and they will treat you like family member. I will recommended

Paid $1–200Great priceSenior moving
ShikhaLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Exceptional and efficient service. The team was awesome from scheduling to day of move. The team was on time. They packed everything carefully and disassembled the beds. They took care of everything for my parents. They also assembled the beds carefully. They were sweet and friendly. They made sure all the glass tops were packed properly.

Great priceSenior movingLocal movingOversized-item moving
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I looked at several search engines before selecting Brothers movers. They consistently came out on top as being a cost-effective, efficient moving team. And that's exactly what I received when I hired them! They are careful in wrapping and preparing your furniture and personal items before loading into the truck.…

Paid $200–400Great priceSenior movingInterstate moving
Hassaan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great experience with brother movers. The team was efficient, on time and did the best they could even when there was an issue. The couch we had did not fit the elevator so the team called us down to help find a solution. We found a stair case that would work and the team had no issues carrying it up the stairs.

Paid $1,200–1,400Great priceSenior movingLocal moving
PinLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We have used Brother Movers twice now, and they are still amazing the second time around! They are very professional! They do their best to protect the home as much as they can

Paid $1,000–1,200Reasonable priceSenior movingVehicle transportLocal moving
Zhiyuan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent quality of service! Very responsible and efficient. Can, Chen and Wang helped us with our townhouse moving, really appreciate their professional service, on time delivery and smooth house moving.

Moving-related packingSenior movingVehicle transport+ Responsiveness+ Punctuality+ Quality
Tamara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The two movers were excellent. They helped move our 91 year old mom. They were very careful in their packing and unpacking. They were very professional and courteous. The pricing was good. They did not speak much English but we were able communicate. My mother had a lot of stuff and can be a little demanding…

Furniture assemblyLocal movingMoving-related packing
jun1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

曾师傅 和孙师傅很给力 很专业 搬的很有效率 尤其是床和沙发的装和卸 下次搬家还会选择他们公司尤其选择这两位师傅

Senior moving+ Quality
Joey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nice service and keep all of our things clean! Best moving company on the Bay Area for sure! Can Qu is the one you are looking for!

Senior moving+ Quality+ Professionalism+ Value
Yingbo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the second time I used brother movers. They keeping doing awesome jobs. This time there are 2 movers Du(杜) and Fan(范). These guys are truly awesome! They take less time to finish all the moving, with reasonable hourly rate! My wife and I are very happy with their service. They are very very FAST and professional.

Senior moving+ Value
AnthonyLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $1–500Great priceSenior moving
Yuanqing5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality

Price

$633-34% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 40%Overpriced 1%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving398$569–$1.5k
Moving-related packing144$478–$1.5k
Furniture assembly126$271–$1.1k
Oversized-item moving96$228–$680
In-state moving83$805–$2.1k
Vehicle transport52$522–$1.4k
Moving-related junk removal17$206–$677
Moving-related storage15$295–$986

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