Experts Reviews · Company report
Brother Movers LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty94−0.6Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Brother Movers LLC

Palo Alto, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #282Position by Experts Score among all companies we track in this category. of 391 movers · 4.9★ from 2,318 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brother Movers LLC is better than 88% of movers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brother Movers LLC is better than 82% of movers.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brother Movers LLC is better than 94% of movers.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brother Movers LLC is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brother Movers LLC is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brother Movers LLC is better than 50% of movers.C
50

Reviews for your job

Customers hired Brother Movers LLC for 8 kinds of job.

Brother Movers LLC for vehicle transport

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$522–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle transport”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 52 Google reviews tagged “Vehicle transport” · showing 40

LalitaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We used Brothers for a short distance move. They were fantastic. They moved everything quickly and carefully. They dismantled my sofa then put it back together at the new house. Very efficient work. There was a language barrier but it was very easily resolved with Google Translate. Would recommend to anyone. Extremely reasonable prices.

Paid $1–500Great priceVehicle transportLocal movingFurniture assembly
AlexandreLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service On time Protection of all furnitures Fast and efficient Good assembly of furnitures Nice staff too but limited english

Paid $500–1,000Great priceVehicle transportLocal movingOversized-item moving
JustinLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

⭐⭐⭐⭐⭐ **Great experience with Brother Movers!** I had a great experience with Brother Movers LLC for my 1-bedroom move. **Master Jiang and Master Li** were absolutely amazing from start to finish. They were extremely hardworking, professional, kind, and polite throughout the entire move. The move involved…

Great priceVehicle transportLocal moving
GraceLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I get the 4.9 review now. They truly are no frill, professional and super efficient. Prices are fair and the moving box rental is a huge bonus. Will recommend to anyone who’s moving.

Paid $500–1,000Great priceVehicle transportLocal movingOversized-item moving
RileyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

These guys were great. They were really hard working and helpful. Not only was the service great the price was also excellent.

Paid $500–1,000Great priceVehicle transportLocal moving
DarshanLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Professionals, experts and honest service

Paid $800–1,000Great priceVehicle transportLocal moving
JunekiLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The movers came exactly on time, were very professional, and moved quickly. I think this is really tough hard work, disassembling our bed and sofa and moving our furniture. But they did it no problem, wrapped everything in padding and tape, and moved it all. We were moving a short drive from San Jose to Santa Clara,…

Paid $1,000–1,200Great priceVehicle transportLocal movingMoving-related packing
AasimLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had a really great experience with Brother Movers during our move from LA to the Bay Area. The team was super efficient and handled everything with care. They packed all our stuff really well, worked fast, and everything arrived on time without any issues. Moving can be stressful, but they made the whole process…

Paid $2,000+Reasonable priceVehicle transportMoving-related packingOversized-item moving
Akshay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Used them to love my belongings from South bay to SF. Booking was prompt. Rates were affordable. Move was smooth and professional. Highly recommend.

Paid $400–600Great priceVehicle transportInterstate movingOversized-item moving
snehaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Quick, efficient and reliable - very kind people. Highly recommend!

Paid $200–400Reasonable priceVehicle transportLocal moving
PinLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We have used Brother Movers twice now, and they are still amazing the second time around! They are very professional! They do their best to protect the home as much as they can

Paid $1,000–1,200Reasonable priceSenior movingVehicle transportLocal moving
Aravind2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had an excellent experience with this packers and movers team. They were punctual, professional, and took great care in packing and transporting all items safely. The entire process was smooth and stress-free. The staff were polite, responsive, and made sure everything reached the destination in perfect condition.…

Paid $200–400Reasonable priceVehicle transportLocal moving
Kunal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a good experience with Brothers Movers. The movers were polite and quick with the packing and moving of our furniture and boxes. The process was smooth and efficient. I would recommend them and would use them again

Vehicle transportMoving-related packingOversized-item moving
Kelly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

great and fast response when discussing about price quotation and reservation. they were clear about the pricing, and there was no hidden fee. the moving service was prompt and smooth. when they arrived on time, I hadn’t not finish packing but they helped me the rest. they completed moving my stuffs from 1st floor…

Paid $200–400Great priceVehicle transportLocal movingMoving-related packing
NikhilLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Extremely thorough. Very professional. They have made it very easy to make moves happens Have used them twice now and the experience has been really good

Great priceVehicle transportLocal movingOversized-item moving
KindraLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently moved with brother movers, they did a really fantastic job, our movers Panlin and Yanqi were outstanding. They treated everything with care and were very fast. I also love that they loan you moving boxes so you don’t have to buy any. The prices were also pretty competitive. 10/10 would recommend.

Reasonable priceBusiness & corporate-related movingVehicle transport
DB4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

郭师傅 贺师傅 服务周到专业 家具包裹保护的很好 床拆装也非常麻利 已经是第二次用兄弟搬家了 下次还会联系他们

Furniture assemblyIn-state movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Ziting1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mr. Zheng and Mr. Chang moved 30 boxes and 10+ furnitures for me! They are very fast and professional. Highly recommended!

Furniture assemblyIn-state movingLocal moving+ Punctuality+ Quality+ Professionalism
NickLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

So we were in a 2 bed apartment, and move into a 3-floor townhouse. We hired 3 person, Mr. Sun, Mr. Zeng, and Mr. Xin. The best thing I like them is that they are really efficient. We have a lot of stuff, and they finish it in 5 hours. The rate is a good value compared with other movers. They are also very…

Furniture assemblyLocal movingMoving-related storage+ Value
Li1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zeng, Sun and Zheng helped to move all my furnitures to my new house. Very considerate, professional and efficient movers!

Furniture assemblyOversized-item movingMoving-related packing+ Quality+ Professionalism+ Value
Ramkumar11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional, Efficient and courteous service offers by Chang, hu, yong

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Ming-Shian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Guo Chang was very efficient and responsible in moving our items. They helped us packed some items that were not in cardboard boxes. They helped us moved items to the second floor and assembled our bed. They also helped us move boxes to the right location in our new place. We were satisfied with their service.

Furniture assemblyLocal movingMoving-related packing+ Punctuality+ Quality+ Professionalism
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've used Brother Movers three times. Excellent service, punctual, clear communicator, and willing to go the extra mile for meeting the client's need. My condo is the furthest from the elevator but the closest to stairs. To keep the moving time short, "Guo and An" decided to carry all furniture through the stairs.…

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Tony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brother Movers was recommended to me by a coworker. I called and set up an appointment for moving from 1br to a 2br condo. The challenge here is the 2br condo will be on the 3rd floor with no elevator. My move was scheduled with 2 movers: Zheng and Chang. Needless to say, I am extremely impressed. They arrived…

Furniture assemblyLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Seungmin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zheng Tian and Qu helped us really well and they’re very kind and professional!

Furniture assemblyLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Patrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sheng ye Chang. Quick and efficient. Excellent movers

Furniture assemblyVehicle transport
Yang1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Can&Qu did an excellent job helping us move. I’d highly recommend their service!

Furniture assemblyIn-state movingMoving-related packing+ Punctuality+ Quality+ Professionalism
Zhiyuan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent quality of service! Very responsible and efficient. Can, Chen and Wang helped us with our townhouse moving, really appreciate their professional service, on time delivery and smooth house moving.

Moving-related packingSenior movingVehicle transport+ Responsiveness+ Punctuality+ Quality
Haoran1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mr. Can and Mr. Chen did a really great job. They are efficient and kind. Really good experience at Brother Movers. Will definitely recommend to others!

Local movingOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Lian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

非常专业,效率很高!孙师傅、曾师傅、还有小磊师傅都很亲切,家具也没有任何损坏,下次有需要肯定还找他们

Furniture assemblyLocal movingMoving-related junk removal+ Punctuality+ Professionalism+ Value
P2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Du and Fan were speedy and great—they went above and beyond. Moving in Berkeley is tough because of narrow stairways and corridors. They both speak fluent Chinese, and I highly recommend them if you need to move! Furniture assembly and heavy lifting were both done. Both are COVID conscientious and detail-oriented…

Furniture assemblyVehicle transport+ Responsiveness+ Professionalism
Chia-Jung4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mr. Gao and Mr. Kong are professional movers. High quality of the service. 高先生跟孔先生的服務態度非常好 非常高效率

Moving-related packingVehicle transport+ Responsiveness+ Punctuality+ Quality
Jihua3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mr. Can and Kong helped me move my apartments today. They are very professional, helpful and friendly. They covered my furnitures with blankets and were careful while moving. The moving process was very efficient. I’m very satisfied with their service and would definitely recommend them strongly.

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Wang2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Can Chen did a great job with my move! Highly recommend

Furniture assemblyMoving-related packingVehicle transport+ Punctuality+ Quality+ Professionalism
Amol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brother Movers helped us with our local move which involved moving some of our stuff to a storage and the rest to an apartment. Given the large amount of stuff to be moved, we expected a long time to move. We were pleasantly surprised with how fast, professional and skillful the team of Zheng, Hu and Bi was. The…

Furniture assemblyLocal movingVehicle transport+ Responsiveness+ Professionalism+ Value
Sandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mr. Chang and Mr. Zheng are very professional and fast. They are friendly and not hesitated to share some storage tips with us. I will definitely ask for their service if needed in the future.

Furniture assemblyLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
norman10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been using Brothers Movers for 2 years now- they are always so professional friendly and timely in their work. I had the pleasure of having Zheng and Chang as our movers and they were so quick with everything while also being careful with our important items. As long as we’re in the Bay Area, we’ll continue to…

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Yuwang1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mr Sheng, Mr Ye and Mr Gao are pretty good movers with their friendliness, careful and efficient moving. Will definitely use this service again!

Furniture assemblyOversized-item movingVehicle transport+ Punctuality+ Quality+ Professionalism
Claire1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a great experience with Brothers Movers. They were able to accommodate a rush move and easy to coordinate with. Jack handled all of the scheduling and providing the insurance certificate required by my building’s HOA. Zeng and Sun handled my move and were very friendly and efficient. I appreciate how…

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Quality+ Professionalism
Yujiang1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

谢谢田师傅和孙师傅,非常的专业!

Oversized-item movingMoving-related packingVehicle transport+ Professionalism

Show more vehicle transport reviews (12 more) →

Price

$633-34% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 40%Overpriced 1%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving398$569–$1.5k
Moving-related packing144$478–$1.5k
Furniture assembly126$271–$1.1k
Oversized-item moving96$228–$680
In-state moving83$805–$2.1k
Vehicle transport52$522–$1.4k
Moving-related junk removal17$206–$677
Moving-related storage15$295–$986

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