Jennifer Damico10 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey are the best!
- Price assessment: Reasonable price
Broussard Veterinary Clinic
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%16+1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 74 veterinariansPosition by Experts Score among all companies we track in this category. · better than 86%
4.9 ★★★★★ 145 Google reviews · 23 photos
94%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
Broussard Veterinary Clinic at a glance
Google reviewers rate the clinic 4.9 out of 5 based on 145 reviews, highlighting friendly staff, knowledgeable veterinarians, and long-term customer loyalty. Clients frequently mention quick appointment scheduling, clear communication, and affordable cost options for surgeries. However, lower-rated reviews criticize the facility for aggressive marketing texts, high initial examination fees, and specific instances of improper handling during procedures.
- Google rating: 4.9 out of 5 from 145 reviews (94% five-star).
- Reviews on this page: 145 Google reviews (93 with written comments, 14 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 26, 2026.
- Service: Veterinarian serving St. Martinville, Louisiana.
Data from Google, last updated October 31, 2026.
Score profile vs other veterinarians
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Broussard Veterinary Clinic: 94/100 on this factor. Category median: 81.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Broussard Veterinary Clinic: 92/100 on this factor. Category median: 74.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 93.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Broussard Veterinary Clinic: 100/100 on this factor. Category median: 84.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Broussard Veterinary Clinic: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Broussard Veterinary Clinic: 16/100 on this factor. Category median: 46.F
16
Bar = this company · dark tick = category median.
Star ratings
145 Google reviews we collected
- 5 stars13694%
- 4 stars32%
- 3 stars32%
- 2 stars00%
- 1 star32%
Praise vs complaints
Phrases our text analysis found in 93 written reviews
- Praise10595%
- Complaints55%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price842%
- Reasonable1158%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude5449%
- Would recommend2119%
- Quality & results109%
- Honesty & trust109%
- Speed & response65%
- Price & value65%
- Communication33%
What customers talk about
We read 93 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone was so kind, and the vet and techs were incredibly knowledgeable and ready to share their expertise.”
“I would highly recommend this business for your fur baby.”
“Broussard, Marullo and Claire are top-notch and very caring.”
“They answered all of my questions and were transparent about all of his treatment.”
“When I called them for the first time as a new patient, they agreed to see her promptly due to my concerns.”
“my cat got into the trash and needed surgery and they were so kind and helped me come up with cost affordable options.”
“Vet care can be so expensive but we didn’t leave here feeling robbed or that we were limited in options based on the ability to pay or not.”
“They explained everything in detail and in a way that I could understand.”
People customers mention
- Marullo 12 reviews
- Claire 4 reviews
- Lafayette 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Broussard Veterinary Clinic for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
Sally1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We have taken our pets to Broussard Veterinary Clinic for over 25 years and they provide the best care for our furry family! I would highly recommend this practice!
Reasonable price
ArtfulLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Everyone was so kind, and the vet and techs were incredibly knowledgeable and ready to share their expertise. They made us feel so good about our visit. Its a relief to have a safe and friendly place to bring our bird!
Reasonable priceExotic animals
ChanningLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Absolutely love Broussard Vet veterinary clinic. They are always able to take us on a short notice when we have an emergency the staff is absolutely amazing and so kind the facility is so clean.
Reasonable price
Brooke9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Dr Marullo and all of the staff have always been amazing. Really wouldn’t want to take our fur babies to anyone else.
Celeste2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Everyone is so friendly and helpful. Lilly is very comfortable there. She doesn’t express or demonstrate any stress when we are there. 🥰
Charles4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Broussard's Veterinary clinic is simply the best veterinary clinic I've ever experienced. They have cared for my pets for more than 25 years
Reasonable price
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Exotic animals | 3 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 145 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Andrew Monceaux1 reviewTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat people and great service!
Donna Stigall5 reviewsTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe trust Mable is taken care of. Great staff.
Sally Yocham1 reviewTotal number of Google reviews Sally has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe have taken our pets to Broussard Veterinary Clinic for over 25 years and they provide the best care for our furry family! I would highly recommend this practice!
- Price assessment: Reasonable price
Artful DisarrayLocal Guide · 15 reviewsTotal number of Google reviews Artful has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEveryone was so kind, and the vet and techs were incredibly knowledgeable and ready to share their expertise. They made us feel so good about our visit. Its a relief to have a safe and friendly place to bring our bird!
- Price assessment: Reasonable price
- Services: Exotic animals
Channing St.ClergyLocal Guide · 62 reviewsTotal number of Google reviews Channing has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbsolutely love Broussard Vet veterinary clinic. They are always able to take us on a short notice when we have an emergency the staff is absolutely amazing and so kind the facility is so clean.
- Price assessment: Reasonable price
Brooke Branton9 reviewsTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr Marullo and all of the staff have always been amazing. Really wouldn’t want to take our fur babies to anyone else.
Celeste Cormier2 reviewsTotal number of Google reviews Celeste has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEveryone is so friendly and helpful. Lilly is very comfortable there. She doesn’t express or demonstrate any stress when we are there. 🥰
Debra Ruttley6 reviewsTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest care you could ever have for your fur baby.
Charles Duncan4 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBroussard's Veterinary clinic is simply the best veterinary clinic I've ever experienced. They have cared for my pets for more than 25 years
- Price assessment: Reasonable price
Business details
- Address: 103 Broadmoor Blvd, Lafayette, LA 70503
- Phone: (337) 988-5022
- Website: broussardvet.com
- Service area: St. Martinville, LA