Analyzing 6,697,4816.7M ReviewsFor 18,77118.8K Experts
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
410 Google reviews we collected
Phrases our text analysis found in 273 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 273 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional, courteous and most of all compassionate service.”
“) Dr did not make eye contact with me at all when speaking , unprofessional appearance , but sure had a had many "unsure" ways to run the bill up that…”
“Dr Agnes made a house call for my very senior dog and after a thorough exam left meds to ease his pain.”
“I was recommended this place by a friend of mine and after visiting, I would recommend it as well.”
“They came so highly recommended !”
“From making the appointment, to actually going in, everything went smoothly and quick.”
“The vet explained more to me than any other vet has.”
“I was looking for a more affordable option, because the place I was taking my pets to had gotten way too pricey for me.”
“I’ll see how this one pays out before I can give honest post!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Spanish Trail Animal Hospital for 3 kinds of job. Pick one to see what they paid and said.
They've always been very nice to me and my kitties here. You can tell they care for your pets by how they interact with them as well.
I’m new to Louisiana and I wasn’t sure of vet care and I had an emergency wit my fur pup and I googled vet’s near me and 4 places popped up, Spanish Trail was by far the best in stars and reviews! Once we got there everyone was soooo friendly and all smiles! Very informative and very kind and understanding and I…
I was recommended this place by a friend of mine and after visiting, I would recommend it as well. I was looking for a more affordable option, because the place I was taking my pets to had gotten way too pricey for me. From making the appointment, to actually going in, everything went smoothly and quick. The place…
My fur babies love going over there , specially to see Ms. jessica and Ms cindy not just that all the employees love the fur babies
Had Milo spayed and everyone was great. Post-op instructions were very thorough. Dr Agnes called this morning to check on her patient and answered all questions I had. Very caring people.
Never disappoint. We had an incident upon picking our pup up from boarding. She had a hot spot and was very fatigued ( not at the fault of our great boarding place ) STAH took us for a same hour let alone same day appointment. Thanks for the great service !
| Job | Reviews | Category typical |
|---|---|---|
| Dog nail trimming | 9 | — |
| Dog anal gland expression | 3 | — |
| Other pet boarding | 2 | — |
4.9 ★★★★★ 410 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They always take care of my fur babies.
Thank you for your kind compliments, Tina! We love visits from you and your family and appreciate you trusting us with your pets' care.
Very professional, courteous and most of all compassionate service.
We’re pleased to hear you experienced professional, courteous, and compassionate service. Thank you for your kind 5-star review, Susan!
They've always been very nice to me and my kitties here. You can tell they care for your pets by how they interact with them as well.
Thank you for sharing your kind words, Audrey! We’re delighted to be here for you and your sweet pals!
I’m new to Louisiana and I wasn’t sure of vet care and I had an emergency wit my fur pup and I googled vet’s near me and 4 places popped up, Spanish Trail was by far the best in stars and reviews! Once we got there everyone was soooo friendly and all smiles! Very informative and very kind and understanding and I will definitely make them our Louisiana vet!!!! Thank you guys so much! My lucky is doing so much better!!!
Thank you for sharing your wonderful review, Sandra. The qualities you described are the goals we strive to achieve for all of our clients. On behalf of the staff, thank you for trusting us with Lucky's care!
I was recommended this place by a friend of mine and after visiting, I would recommend it as well. I was looking for a more affordable option, because the place I was taking my pets to had gotten way too pricey for me. From making the appointment, to actually going in, everything went smoothly and quick. The place is clean and welcoming. The staff is friendly and demonstrate true passion for what they do.
Thank you for the kind review and for choosing us as your veterinarian! We are excited to be a part of your pet’s journey and look forward to seeing you again!
My fur babies love going over there , specially to see Ms. jessica and Ms cindy not just that all the employees love the fur babies
Thank you for your kind compliments, Tabbitha! We love visits from you and your family and appreciate you trusting us with your pets' care.
My cat Minkey was treated very well.
Thank you for your kind compliments, Gregory! We loved visiting with you and appreciate you trusting us with Minkey's care!
Had Milo spayed and everyone was great. Post-op instructions were very thorough. Dr Agnes called this morning to check on her patient and answered all questions I had. Very caring people.
We are so thrilled to hear your lovely feedback about Milo’s recent visit to Spanish Trail Animal Hospital. It truly warms our hearts to know our team provided you with such a great experience. Thanks a million for sharing your kind thoughts with us; we genuinely appreciate your support and the trust you place in our care, Susan!
Never disappoint. We had an incident upon picking our pup up from boarding. She had a hot spot and was very fatigued ( not at the fault of our great boarding place ) STAH took us for a same hour let alone same day appointment. Thanks for the great service !
We are grateful for your positive feedback and are glad we could assist your pup promptly. Thank you for choosing Spanish Trail Animal Hospital, Julie!
Great people to help with our pets.
Thank you for your amazing review, Robert! We love what we do and are glad to be here for your family and your pets!
Analyzing 6,697,4816.7M ReviewsFor 18,77118.8K Experts
