Brown Family Carpet Cleaning
Escondido, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 46 upholstery cleaning · 4.9★ from 222 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Brown Family Carpet Cleaning for 6 kinds of job.
Brown Family Carpet Cleaning for general carpet cleaning
Clear ✕All 68 Google reviews tagged “General carpet cleaning” · showing 20
Excellent work!! They are very detailed and do not rush their jobs. My carpets looked brand new!! I would highly recommend them!!
Thank you for thefollowup service...good job!!
Friendly, professional and efficient, carpets look great.
Even though scheduling was a little wonky they still had good communication. The two young men were very polite. The carpet cleaning was quick, however I’m not sure if that compromised quality. It took at least 4 hours for our carpets to dry and it left a stiff texture. The plus side is that they don’t have an odor…
Arrived right on time and was impressed how well everything looked and was very thorough! It took a bit longer than expected but the quality and value were perfect for what we needed! We will definitely be using their services again in the future!!
On time,fantastic job, and prompt
They responded quickly to my request for a quote, and were very helpful and prompt. Service was on time and fast, and the cleaning team was polite and professional. The results were better than expected on older carpet and upholstery - great quality! I would definitely use their services again!
From start to finish, I had a great experience. Communication was great the entire time. The initial quote over the phone was accurate, I received an email the day before the cleaning as a reminder, and a text message the morning of giving an accurate time the service would begin. The gentleman doing the cleaning…
Great at communication. $100 under their initial quote. Quick service. Was prompt. Highly recommend.
Absolutely the best carpet cleaning company I have ever used! All the time extremely friendly did an excellent job! My apartment carpets look brand new and they cleaned my old recliner! They are the best out there!
Was very pleased. They were communicative, prompt, courteous and did a great job. Thank u.
They did such an amazing job!! I love that they came before the new year. Made my house smell amazing!
The Brown Family Chem-Dry were outstanding. Every phase of the process was exactly how you need it to be to receive exceptional service. I highly recommend them for any cleaning services you might need. Support small businesses so they can sport their families. Life is good. Thank you, Brown family. Well done!
Top tier quality and service. The only carpet cleaning company I use.
The staff is friendly, punctual and informative. Our carpets look so good! The only thing that did take longer than we expected was for the carpet to dry completely. We just waited until the next day to put back our small furniture. No big deal. We are very pleased with the service we received and will use them again in the future!
They were on-time, Professional, thorough, the carpets look great. I would recommend!
Great service and the best carpet cleaning. Will use them again!
Brown Family is great! The guys are prompt, polite & professional. We’re very happy with the results!
This is my go to crew for carpets in our rental. They are a responsive, quick, professional and friendly, family owned business. Highly recommended. PS and if you are having a tough day, a calming conversation with Mama Brown will get to back to great. Thanks Brown Family.
Nice job. My 13 year old carpet looks better. Noah and Josh did a great job. I highly recommend! I got a thank you card in the mail with a 10$ off for next time! That was really thoughtful! Made my day! Great customer care!!!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 68 | $170–$340 |
| Pet stain & odor removal | 35 | $153–$315 |
| Upholstery cleaning | 32 | $183–$347 |
| Area rug cleaning | 26 | $164–$397 |
| Carpet steam cleaning | 16 | $158–$334 |
| Leather cleaning | 2 | — |
