Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Brown Pest Control Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Brown Pest Control Inc

Waynesville, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 61 termite control services · 4.9★ from 338 Google reviews

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Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brown Pest Control Inc is better than 94% of termite control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brown Pest Control Inc is better than 95% of termite control services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brown Pest Control Inc is better than 100% of termite control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brown Pest Control Inc is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brown Pest Control Inc is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brown Pest Control Inc is better than 100% of termite control services.A
100

Reviews for your job

Customers hired Brown Pest Control Inc for 8 kinds of job.

Brown Pest Control Inc for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$192
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Ant extermination” · showing 20

RonaldLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very thorough and detailed explanation of service. Very knowledgeable.

Paid $200+Reasonable priceBug & insect exterminationAnt extermination
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Did a great job, was early and professional.

Ant extermination
Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Super friendly and professional. Was here on time and was done in 15 minutes. Fast and friendly!

Spider exterminationCockroach exterminationBug & insect extermination
Miguel14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Isaac was very friendly, courteous and helpful.

Paid $160–180Reasonable priceAnt exterminationGeneral pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Professionalism
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Thank you!

Paid $200+Reasonable priceAnt extermination
Rene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We were very pleased with the professionalism and service provided by both the office and the technician. Austin has been a delight to work with.

Reasonable priceTermite exterminationSpider exterminationAnt extermination
Deborah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very efficient. Representative was cordial Used this company twice before. Always pleased

Reasonable priceSpider exterminationAnt extermination
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great Job. Very knowledgeable. Highly recommend.

Paid $200+Reasonable priceAnt extermination
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I am very pleased with the services provided by Brown'sPest Control. Services were provided with the utmost professionalism.

Paid $180–200Reasonable priceGeneral pest inspectionAnt extermination
Kara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

CJ called ahead and arrived on time. He was very thorough and explained everything in detail. I left once he finished the interior, and he called once he finished the exterior to give me an update. Enrolled in their Home-Shield Protection Plan. Very impressed and highly recommend this company and CJ based on this experience.

Paid $200+Reasonable priceGeneral pest inspectionAnt extermination
Barb6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Karl did a good job and was very knowledgeable. He answered any questions I had

Paid $200+Reasonable priceAnt extermination
DaveLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I started seeing carpenter ants getting into my kitchen and I tried spraying and it helped but not totally. I kept seeing them alive and dead. So I called Brown's exterminating. I explained to the technician Karl where I saw them getting in by the kitchen and the outside patio wall I thought they may be entering…

Paid $160–180Great priceAnt extermination
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

I am very happy with the service we recieved from Brown today. The gentleman who was here explained everything very well and did an outstanding job spraying the inside of my house.

Paid $160–180Reasonable priceAnt extermination
Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I have used Brown Pest Control for a number of years and have always been pleased with their service. As usual, the technician that came to the house was friendly and professional.

Paid $160–180Reasonable priceAnt extermination
BTLocal Guide · 308 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our tech was great and let us know they come back until the job is done. Would recommend them to others.

Reasonable priceAnt extermination
KerryLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Showed up on time, very nice and professional. Did a thorough inspection and treatment for carpenter ants. Was very affordable and he explained everything in detail. We would highly recommend!

Ant extermination+ Punctuality+ Quality+ Professionalism
Anita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used them for years and have always been happy with their work. I get a treatment every year in the spring for all unwanted visitors in my house and never worry after Kevin has been here.

Ant extermination+ Responsiveness+ Punctuality+ Quality
Su3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional and trustcworthy

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Professionalism
DanielleLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Courteous, knowledgeable, thorough.

Ant extermination
JudyLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have had ants bothering us this winter and Brown Pest Control came today to treat for them. It is amazing how many are gathering & hopefully taking it to their nest. Very professional, knowledgeable about what & why he was doing things. Very caring company.

Ant extermination+ Responsiveness+ Punctuality+ Quality

Show more ant extermination reviews (10 more) →

Price

$246+137% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 65%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection48$139–$371
Ant extermination30$63–$192
Hornet & wasp extermination24$58–$169
Termite extermination24$176–$426
General pest inspection18$50–$116
Spider extermination16$50–$109
Bug & insect extermination13$50–$119
Rodent extermination8$91–$371

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