Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts

Experts Reviews · Company report
Brown Pest Control Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Brown Pest Control Inc

Waynesville, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 61 termite control services · 4.9★ from 338 Google reviews

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Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brown Pest Control Inc is better than 94% of termite control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brown Pest Control Inc is better than 95% of termite control services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brown Pest Control Inc is better than 100% of termite control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brown Pest Control Inc is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brown Pest Control Inc is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brown Pest Control Inc is better than 100% of termite control services.A
100

Reviews for your job

Customers hired Brown Pest Control Inc for 8 kinds of job.

Brown Pest Control Inc for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$119
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Bug & insect extermination”

RonaldLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very thorough and detailed explanation of service. Very knowledgeable.

Paid $200+Reasonable priceBug & insect exterminationAnt extermination
Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Super friendly and professional. Was here on time and was done in 15 minutes. Fast and friendly!

Spider exterminationCockroach exterminationBug & insect extermination
Miguel14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Isaac was very friendly, courteous and helpful.

Paid $160–180Reasonable priceAnt exterminationGeneral pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Professionalism
MARJORIE7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Brown Pest Control is a great company to work with. They are always polite and professional. Technician Karl is top notch. He's punctual, knowledgeable, and efficient with time. I highly recommend Brown Pest Control!

Paid $200+Great priceBug & insect extermination
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Karl always does an excellent job.

Paid $200+Great priceSpider exterminationBug & insect extermination
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Our tech is friendly and attentive.

Paid $20–40Reasonable priceBug & insect extermination
Patricia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Karl always does a great job for us. We look forward to his visit every year. He always answers all of our questions, is very well mannered, and gets the job done in a very timely manner.

Paid $200+Reasonable priceBug & insect extermination
Tom4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was a real pleasure working with Brown Pest Control. Everyone I dealt with was very kind and professional. Isaac was a true gentlemen and very nice to deal with. Getting an appointment was a breeze. Thanks BPC! Tom Winters, Englewood, Ohio

Paid $180–200Great priceBug & insect extermination
Roger7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cole did a great job of explaining what he was going to do. He was very efficient and personable. Will definitely use you guys again.

Reasonable priceBug & insect extermination
Joni7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had our annual pest control service finished today. Karl applied the spray outside to deter ants, spiders etc. Karl is always careful not to spray our herbs and vegetables.

Reasonable priceBug & insect extermination
Moose8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin always gets us taken care of in a professional and efficient manner each time he comes to treat our house. We have used Brown for almost 5 years now for our yearly spray, and they always do a great job.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Su3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional and trustcworthy

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Professionalism
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Friendly, professional and at a reasonable price.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Theresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceHornet & wasp exterminationBug & insect extermination

Price

$246+137% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 65%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection48$139–$371
Ant extermination30$63–$192
Hornet & wasp extermination24$58–$169
Termite extermination24$176–$426
General pest inspection18$50–$116
Spider extermination16$50–$109
Bug & insect extermination13$50–$119
Rodent extermination8$91–$371

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Rich's Pest Control logoRich's Pest ControlExperts Score 99Waynesville · 4.99★Dean's Pest Control logoDean's Pest ControlExperts Score 98Waynesville · 4.99★Dayton's Hometown Pest Control LLC. logoDayton's Hometown Pest Control LLC.Experts Score 96Waynesville · 4.96★