Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Brown Pest Control Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Brown Pest Control Inc

Waynesville, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 61 termite control services · 4.9★ from 338 Google reviews

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Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brown Pest Control Inc is better than 94% of termite control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brown Pest Control Inc is better than 95% of termite control services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brown Pest Control Inc is better than 100% of termite control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brown Pest Control Inc is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brown Pest Control Inc is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brown Pest Control Inc is better than 100% of termite control services.A
100

Reviews for your job

Customers hired Brown Pest Control Inc for 8 kinds of job.

Brown Pest Control Inc for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “General pest inspection”

Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Austen is a very nice and personable person. He did a great job!!

General pest inspection
Gale5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Karl was prompt and courteous. Brown Pest Control is a family business that takes pride in their work. We wouldn't call any one else

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Miguel14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Isaac was very friendly, courteous and helpful.

Paid $160–180Reasonable priceAnt exterminationGeneral pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Professionalism
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I am very pleased with the services provided by Brown'sPest Control. Services were provided with the utmost professionalism.

Paid $180–200Reasonable priceGeneral pest inspectionAnt extermination
Kara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

CJ called ahead and arrived on time. He was very thorough and explained everything in detail. I left once he finished the interior, and he called once he finished the exterior to give me an update. Enrolled in their Home-Shield Protection Plan. Very impressed and highly recommend this company and CJ based on this experience.

Paid $200+Reasonable priceGeneral pest inspectionAnt extermination
Samantha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Austen is great! Very polite and listens to all concerns.

General pest inspection
Chester4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I couldn’t be more impressed with the exceptional service provided by Brown Pest Control. From the moment they arrived, their team demonstrated professionalism, efficiency, and deep knowledge of pest management. They took the time to thoroughly inspect the property, explain the treatment plan in clear detail, and…

Reasonable priceGeneral pest inspection
Bill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have had both C.J. and Cole out to my house. I couldn't be happier with the service that I have received. They both are professional and responsive. They have treated both me and my house with great respect. More importantly the termites are gone.

Paid $180–200Reasonable priceGeneral pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Honey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prevention bait traps from termites due to neighbor having issue. We have used them from over 15 years. Recommend

General pest inspection+ Responsiveness+ Quality+ Professionalism
Su3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional and trustcworthy

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Professionalism
CheyanneLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had tried another pest control company and they not only were judgemental but they also couldn't get rid of the pests. Feeling very embarrased, I reluctantly called Browns. They came out and took care of the issue the first time and have been nothing but kind and caring! Thank you for being amazing people and so…

General pest inspection+ Professionalism
JudyLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Needed quick resolution of a large wasp nest in my attic to allow electrical repairs in the area. Came same day and treated entrance. Nest was dead within a few days. Yes, I love bees, but not in my house structure.

Bee exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
DrewLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The thing I look for in a company is honesty. That is really hard to find in larger companies which is why I love looking for local family owned companies! I’ve used Brown twice for pest control and would highly recommend them for your home. I thought I needed my entire house sprayed and the tech was really honest…

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Quality+ Professionalism
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $160–180Reasonable priceGeneral pest inspection
Shannon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Rating only, no written review.

Paid $200+Great priceTermite inspectionGeneral pest inspection
Shirley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Great priceGeneral pest inspection
DeanneLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

General pest inspection
DarleneLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General pest inspectionRodent extermination+ Responsiveness+ Professionalism+ Value

Price

$246+137% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 65%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection48$139–$371
Ant extermination30$63–$192
Hornet & wasp extermination24$58–$169
Termite extermination24$176–$426
General pest inspection18$50–$116
Spider extermination16$50–$109
Bug & insect extermination13$50–$119
Rodent extermination8$91–$371

Compare with

Rich's Pest Control logoRich's Pest ControlExperts Score 99Waynesville · 4.99★Dean's Pest Control logoDean's Pest ControlExperts Score 98Waynesville · 4.99★Dayton's Hometown Pest Control LLC. logoDayton's Hometown Pest Control LLC.Experts Score 96Waynesville · 4.96★