How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%17+4.1Value 14%100+14.1Replies to reviews 7%25+1.8Craft & service penalty55−4.5Momentum penalty71−2.9Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCOREBrown Plumbing & Heating
Billings, MT · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.7★ from 213 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Brown Plumbing & Heating for 8 kinds of job.
Brown Plumbing & Heating for plumbing leak detection
Clear ✕All 29 Google reviews tagged “Plumbing leak detection”
Reno, from Brown plumbing was extremely professional and helpful. He installed new plumbing in our bathtub and will be returning to add plumbing to a shower remodel. Educated is on the plumbing in the house. Do’s and dont’s etc etc. highly recommend!!
I had a shower head that started leaking. They came to fix it and realized it had been leaking behind my wall and I needed a restoration team. Cody gave me a recommendation and then fixed the leaking shower. He then also found and issue with my piped in the crawl space. I got a proposal for that project and when I…
We’re ok the first time. Hard to get a call back. Grouchy, rude and overpriced. There are a lot better plumbers in town.
Fourth place I called - 2 were booked out at least 2 weeks, third took all my info and then never called back. Browns answered right away ( I called on a Friday morning) and scheduled us for Monday. Then just a few minutes later they called and had someone on the way that Friday. Replaced the leaky valves and…
Showed up way before they were scheduled got it done at a reasonable price I will call them in the future. Thanks Wayne
I had a minor leak in our water line that came into the house through the mechanical room. Brown plumbing came the next day and coordinated with the City of Billings to shut off the water and repair the leak. They were in and out in just a few hours.
We'll definitely be using Brown Plumbing and Heating for all our future plumbing needs!
Brown Plumbing and Heating provided various options some major plumbing and sewer line issues we had in our 1940's home. With their detailed estimates we were able to prioritize the needs of our system, replacing some damaged pipes under our foundation and adding a clean-out line to our outside sewer line. The whole…
The young man was very polite. He went over the work to be preformed so I knew what it would cost and what would be done. Looks great and may have saved my kitchen 😀
Highly professional, affordable, was not overcharged. Tech also helped with just some verbal.advice on the remodel. Great job.
Great..they coming back this thur for another
My experience with brown plumbing and heating was one of the best I have had in awhile. It was easy to make my appointment and they were on time. It took no time at all and my problem was fixed and he was on his way . I was very satisfied and will definitely use them again.
I have been using Josh as my plumber for years. Always on time and kind. He only needs to fix something once! The staff is extremely friendly. Highly recommend:)
Matt came out and found the immediate issue and got it taken care of. He gave me a heads up to do a bit of investigation work on my DW and if needed he would come back to take care of that too. Great service. I will use them again!
Very friendly on the phone and friendly service tech. Up front with costs before the service.
They came out to fix gas leaks in our home, and did a great job. The tech Chance was great, very friendly, communicated at every step of the process, and was very informative. The owners were great to deal with as well. I would recommend them to anyone.
Chance was right on time. He diagnosed the leaking under the sink and not only repaired the obvious, but also replaced the sink baskets which were beginning to corrode. He is a very nice, personable professional and it was fun talking with him. He was very kind to my parents who are both seniors.
Great all around Great customer service . Very professional and a great attitude!!!!
Professional, knowledgeable, friendly. Did a great job at a great price.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 29 | $78–$444 |
| Drain cleaning | 27 | $271–$432 |
| Plumbing pipe repair | 23 | $429–$1.2k |
| Faucet repair | 18 | — |
| Water heater installation | 17 | $1.2k–$2.8k |
| Toilet repair | 16 | $251–$667 |
| Toilet installation | 11 | — |
| Faucet installation | 9 | — |
