How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%17+4.1Value 14%100+14.1Replies to reviews 7%25+1.8Craft & service penalty55−4.5Momentum penalty71−2.9Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCOREBrown Plumbing & Heating
Billings, MT · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.7★ from 213 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Brown Plumbing & Heating for 8 kinds of job.
Brown Plumbing & Heating for plumbing pipe repair
Clear ✕All 23 Google reviews tagged “Plumbing pipe repair”
Reno, from Brown plumbing was extremely professional and helpful. He installed new plumbing in our bathtub and will be returning to add plumbing to a shower remodel. Educated is on the plumbing in the house. Do’s and dont’s etc etc. highly recommend!!
We had Reno in our home to fix a leak. He was personable, knowledgeable, and very helpful! This is my second time calling Browns and I will always use them!
We called Brown Plumbing & Heating for a non-emergency leak and within two days of the call Cody with Brown was at our residence. Cody was incredibly polite, efficient, and informative. In less than an hours he had identified the cause of the leak and had it fixed. He also informed us of recommend care and up keep…
I had a shower head that started leaking. They came to fix it and realized it had been leaking behind my wall and I needed a restoration team. Cody gave me a recommendation and then fixed the leaking shower. He then also found and issue with my piped in the crawl space. I got a proposal for that project and when I…
Fourth place I called - 2 were booked out at least 2 weeks, third took all my info and then never called back. Browns answered right away ( I called on a Friday morning) and scheduled us for Monday. Then just a few minutes later they called and had someone on the way that Friday. Replaced the leaky valves and…
Showed up way before they were scheduled got it done at a reasonable price I will call them in the future. Thanks Wayne
Awesome people Very thorough
Great customer service. Highly recommend for all plumbing repairs.
I would recommend Brown’s every time, hands down. They truly care about their customers.
Whenever I have a plumbing issue I call Brown. They answer their phone. They schedule you. They show up and fix it. sometimes they even show up early. Then provide a warranty. No complaints here!!
Awesome crew. Thank you
Chance did great job in explaining the billing structure. And was very good at replumbing where needed. Very professional job! Brown's has earned all of my plumbing business.
Brown Plumbing and Heating provided various options some major plumbing and sewer line issues we had in our 1940's home. With their detailed estimates we were able to prioritize the needs of our system, replacing some damaged pipes under our foundation and adding a clean-out line to our outside sewer line. The whole…
I so appreciated their honesty. I will be recommending them to other people and my friends.
Very professional and nice! Great price, couldn’t be happier with the service
I needed a couple plumbing issues fixed for our house we are selling. They were quick to schedule me, and made the repairs efficiently. Very reasonable on cost as well.
Brown might be a little more per hour, but they get more done, quicker... The guy that came to my house was very friendly and professional. He was able to take care of my plumbing needs quickly! The finished job was clean and looked good too! I would definitely recommend Brown to my family & friends!
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 29 | $78–$444 |
| Drain cleaning | 27 | $271–$432 |
| Plumbing pipe repair | 23 | $429–$1.2k |
| Faucet repair | 18 | — |
| Water heater installation | 17 | $1.2k–$2.8k |
| Toilet repair | 16 | $251–$667 |
| Toilet installation | 11 | — |
| Faucet installation | 9 | — |