How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%17+4.1Value 14%100+14.1Replies to reviews 7%25+1.8Craft & service penalty55−4.5Momentum penalty71−2.9Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCOREBrown Plumbing & Heating
Billings, MT · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.7★ from 213 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Brown Plumbing & Heating for 8 kinds of job.
Brown Plumbing & Heating for water heater installation
Clear ✕All 17 Google reviews tagged “Water heater installation”
Reno, Kevin and Matt did an incredible job! My water heater went out late Thursday night and the next day this crew got a new one all installed with professionalism and care! My basement has white carpet and these guys made sure it was left in perfect condition! Also thanks to Ryan for answering my call and coming out immediately to access the job!
We had to get a new hot water heater, turned into in all day job due to no one’s fault. A lot of things had to be replaced, Cody Floyd was vary professional and timely when he arrived. Josh Archambeau showed up to help and he was also vary professional. They both were vary polite and considerate. We will be regulars…
Honestly, they are a Christmas miracle. Our water heater broke the night of record cold temperatures. The next morning, I called about a replacement and the woman I spoke with gave me the pricing right then and had someone out within ten minutes of calling. Two hours later, had a brand new water heater. Five stars…
Water heater went out. They were great and said they could be out the next day. Well it turned out they were able to make it out the same day. They were very professional and did a great job, even took time to correct a plumbing error from someone else's work.
I have used Brown plumbing several times. They have always been professional and prompt.
I would recommend Brown’s every time, hands down. They truly care about their customers.
Prompt service.
Brown answered the phone and provided prompt and professional service. Plumber (Jaren) was knowledgeable, quick, and left a clean work area.
Brown Plumbing was the best! Everyone was professional, friendly and did great work. Josh went above and beyond and the job came in at a better than expected price! We are very pleased and grateful to have an abundance of hot water for years to come. Thank you!
Great job, would recommend!
Jason was friendly, prompt, did a great job, and cleaned up the area. We were grateful for his service and his willingness to come on a holiday.
Great all around Great customer service . Very professional and a great attitude!!!!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 29 | $78–$444 |
| Drain cleaning | 27 | $271–$432 |
| Plumbing pipe repair | 23 | $429–$1.2k |
| Faucet repair | 18 | — |
| Water heater installation | 17 | $1.2k–$2.8k |
| Toilet repair | 16 | $251–$667 |
| Toilet installation | 11 | — |
| Faucet installation | 9 | — |
