ROOFING CONTRACTORS · PHOENIX, AZ
Brown Roofing LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%29+4.4Craft & service 20%75+15Value 10%67+6.7Momentum 8%19+1.5Track record 7%88+6.2Accountability 5%1+0.1Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCORE

Brown Roofing LLC

Better than 36% of roofing contractors · #45 of 70

4.9★280 Google reviewsGoogle star rating as shown on Google Maps.
4.85★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yrs (avg 1.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Brown Roofing LLC for roof repair for storm & wind damage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$14,000–16,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$2.0k–$18k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair for storm & wind damage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 67
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Roof repair for storm & wind damage”

★★★★★ Ramen · a month ago

I found Brown Roofing through Reddit, where they had great reviews. I got several bids from different roofing companies, but ultimately chose Brown Roofing because Craig was very professional and thorough. He was also the first person to explain that, once the job was completed, the company would provide me with a…

Paid $10,000–15,000Reasonable priceRoof repair for storm & wind damageRoof inspection
★★★★★ T · 7 months ago

Highly recommend Brown Roofing! Jesse was a pleasure to work with from start to finish on my detached garage roof. Will definitely call Brown Roofing for any future roofing needs.

Paid $2,000–4,000Reasonable priceRoof repair for storm & wind damage
★★★★★ Jackie · 11 months ago

They replaced my roof. It was done on time. The quality of work was outstanding. Clean up was great. They were super friendly and went above and beyond any roofing company that I have worked with in the past. I will definitely hirer them again if ever needed.

Paid $14,000–16,000Great priceRoof repair for storm & wind damage
★★★★★ Jason · a year ago

Amazing service when other companies were giving me the run around. The first set of storms tore my roof up and I’ve struggled to get people out for an estimate let alone a repair. Came out same day I contacted them and was able to do the repair in the same visit. Jesse and his crew were extremely professional. They…

Great priceRoof repair for storm & wind damage
★★★★★ Sidney · a year ago

Craig came out and gave us a quote very quickly. He took the time to explain all the things we needed and the extra steps he would take to make sure we didn’t have leaks in the future. The crew got everything done very promptly and cleaned up everything after like they had never been there. I talked to several…

Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
★★★★★ Paula · 3 years ago

Brown Roofing just finished a total replacement of our shingle roof in Phx. Jesse, Craig and Debbie made the whole process easy and painless and the crew that did job was courteous, professional and cleaned up every day before they left. Highly recommend!!

Attic ventingRoof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ Aaron · 3 years ago

Highly Recommend! Brown roofing, they took care of my entire roof replacement in a timly fasion even with all the monsoons lately. Without me even being in town! I came home from a business trip and boom my roof was replaced! i was a bit worried that I had to be out of state while the job was being done. But this…

Roof installationRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ Joshua · 3 years ago

Replacing a roof is never fun or something anyone wants to do. It is expensive, stressful and time consuming. Jesse and team made the whole process as easy as possible. From scheduling the quote, to communication, to payment and installation, I felt taken care. Debbie in the office was also super helpful and…

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Michael · 4 years ago

Brown Roofing just completed a tear off and complete roof replacement on my home in North Phoenix. The owner Craig Brown came out to introduce himself and establish the parameters of the Job. He was extremely concerned with taking care of my needs and all areas of this project providing an excellent finished…

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Evelio · 5 years ago

Had a leak, called, they set me up with the quickest appointment on their books, then they called back to let me know they could get me in quicker and we set it up. Jesse messaged me on his way, showed up on time, and gave me the good news. They could take care of the damage that week, showed me step by step what…

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ B · 5 years ago

These guys are great. They beat every reputable quote we received. The owner came out and went through every phase. We are completely satisfied. I will recommend them whenever I get a chance.

Attic ventingRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Brown, grey = roofing contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q4: 5.00★ (2 reviews)2024-Q1: 5.00★ (3 reviews)2024-Q2: 5.00★ (13 reviews)2024-Q3: 5.00★ (8 reviews)2024-Q4: 5.00★ (8 reviews)2025-Q1: 5.00★ (17 reviews)2025-Q2: 5.00★ (10 reviews)2025-Q3: 5.00★ (7 reviews)2025-Q4: 5.00★ (9 reviews)2026-Q1: 5.00★ (7 reviews)2026-Q2: 4.20★ (5 reviews)2026-Q3: 5.00★ (8 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

$14k+37% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 65%Reasonable 35%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%29+4.4Craft & service 20%75+15Value 10%67+6.7Momentum 8%19+1.5Track record 7%88+6.2Accountability 5%1+0.1Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
29
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
29
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
75
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
67
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
19
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
88
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
1

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+76 / −0
Professionalism
+80 / −0
Responsiveness
+74 / −2
Punctuality
+70 / −0
Value
+71 / −0

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