ROOFING CONTRACTORS · PHOENIX, AZ
Brown Roofing LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%29+4.4Craft & service 20%75+15Value 10%67+6.7Momentum 8%19+1.5Track record 7%88+6.2Accountability 5%1+0.1Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCORE

Brown Roofing LLC

Better than 36% of roofing contractors · #45 of 70

4.9★280 Google reviewsGoogle star rating as shown on Google Maps.
4.85★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yrs (avg 1.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Brown Roofing LLC for skylight installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 23

All 3 Google reviews tagged “Skylight installation”

★★★★★ Matthew · 4 years ago

As monsoon season went into full swing, we noticed our sky lights were leaking on our 30 year old roof. We called several roofers and got estimates to replace the entire roof, inculding skylights, and decided to go with Brown. The owner, Craig Brown, personally did the initial inspection and answered all the…

Attic ventingRoof damage repairRoof inspection+ Punctuality+ Quality+ Professionalism
★★★★★ Sona · 4 years ago

I had my tile roof underlayment replaced by Craig a month ago or so. The entire process went very smoothly, from getting quotes to after the job. I received quotes from a half dozen roofers, and while Craig wasn't quite the cheapest (he was close), for what we received, he was hands down the best value. He does…

Attic ventingRoof installationSkylight installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Vance · 4 years ago

Brown Roofing did a complete replacement of my shingle roof, including adding roof vents and replacing a skylight. Craig came out and did a full inspection, did a great job of explaining everything, and offered a very competitive bid. Debbie's communication was great, and once scheduled the crew arrived on time and…

Attic ventingRoof installationSkylight installation+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Brown, grey = roofing contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q4: 5.00★ (2 reviews)2024-Q1: 5.00★ (3 reviews)2024-Q2: 5.00★ (13 reviews)2024-Q3: 5.00★ (8 reviews)2024-Q4: 5.00★ (8 reviews)2025-Q1: 5.00★ (17 reviews)2025-Q2: 5.00★ (10 reviews)2025-Q3: 5.00★ (7 reviews)2025-Q4: 5.00★ (9 reviews)2026-Q1: 5.00★ (7 reviews)2026-Q2: 4.20★ (5 reviews)2026-Q3: 5.00★ (8 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

$14k+37% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 65%Reasonable 35%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%29+4.4Craft & service 20%75+15Value 10%67+6.7Momentum 8%19+1.5Track record 7%88+6.2Accountability 5%1+0.1Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
29
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
29
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
75
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
67
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
19
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
88
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
1

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+76 / −0
Professionalism
+80 / −0
Responsiveness
+74 / −2
Punctuality
+70 / −0
Value
+71 / −0

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