ROOFING CONTRACTORS · PHOENIX, AZ
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%29+4.4Craft & service 20%75+15Value 10%67+6.7Momentum 8%19+1.5Track record 7%88+6.2Accountability 5%1+0.1Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%29+4.4Craft & service 20%75+15Value 10%67+6.7Momentum 8%19+1.5Track record 7%88+6.2Accountability 5%1+0.1Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCOREBrown Roofing LLC
Better than 36% of roofing contractors · #45 of 70
4.9★280 Google reviewsGoogle star rating as shown on Google Maps.
4.85★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yrs (avg 1.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Brown Roofing LLC for skylight repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$613–$4.4k
All 2 Google reviews tagged “Skylight repair”
Shayne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Craig Brown and his Team did an amazing job! These guys knocked it out of the park. My roof was in bad shape, they rectified it. I will always recommend them and you should too!
Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
Sona7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I had my tile roof underlayment replaced by Craig a month ago or so. The entire process went very smoothly, from getting quotes to after the job. I received quotes from a half dozen roofers, and while Craig wasn't quite the cheapest (he was close), for what we received, he was hands down the best value. He does…
Attic ventingRoof installationSkylight installation+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Brown, grey = roofing contractors average
Rating over time
Price
$14k+37% vs typical roofing contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 65%Reasonable 35%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%29+4.4Craft & service 20%75+15Value 10%67+6.7Momentum 8%19+1.5Track record 7%88+6.2Accountability 5%1+0.1Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
29
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
29
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
75
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
67
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
19
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
88
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
1
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+76 / −0
Professionalism
+80 / −0
Responsiveness
+74 / −2
Punctuality
+70 / −0
Value
+71 / −0
