Analyzing 5,487,8965.5M ReviewsFor 14,87114.9K Experts

Experts Reviews · Company report
Brown Roofing LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%29+4.4Craft & service 20%75+15Value 10%67+6.7Momentum 8%19+1.5Track record 7%88+6.2Accountability 5%1+0.1Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCORE

Brown Roofing LLC

Phoenix, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 70 roofing contractors · 4.9★ from 280 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Brown Roofing LLC is better than 29% of roofing contractors.D
29
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Brown Roofing LLC is better than 29% of roofing contractors.D
29
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Brown Roofing LLC is better than 75% of roofing contractors.B
75
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Brown Roofing LLC is better than 67% of roofing contractors.B
67
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Brown Roofing LLC is better than 19% of roofing contractors.F
19
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Brown Roofing LLC is better than 88% of roofing contractors.A
88
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Brown Roofing LLC is better than 1% of roofing contractors.F
1

Reviews for your job

Customers hired Brown Roofing LLC for 8 kinds of job.

Brown Roofing LLC for skylight repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$613–$4.4k

All 2 Google reviews tagged “Skylight repair”

Shayne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Craig Brown and his Team did an amazing job! These guys knocked it out of the park. My roof was in bad shape, they rectified it. I will always recommend them and you should too!

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
Sona7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had my tile roof underlayment replaced by Craig a month ago or so. The entire process went very smoothly, from getting quotes to after the job. I received quotes from a half dozen roofers, and while Craig wasn't quite the cheapest (he was close), for what we received, he was hands down the best value. He does…

Attic ventingRoof installationSkylight installation+ Responsiveness+ Punctuality+ Quality

Price

$14k+37% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 65%Reasonable 35%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation53$11k–$23k
Roof repair28$638–$8.2k
Roof inspection27$539–$12k
Attic venting14$638–$5.2k
Roof repair for storm & wind damage11$2.0k–$18k
Roof damage repair6$438–$2.7k
Attic venting installation4—
Skylight installation3—

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