Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Bruno’s Niagara Movers Llc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%42+3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Bruno’s Niagara Movers Llc.

Buffalo, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 133 movers · 4.9★ from 242 Google reviews

📞 Call (716) 990-7126Request a call backWebsite ↗

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bruno’s Niagara Movers Llc. is better than 88% of movers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bruno’s Niagara Movers Llc. is better than 82% of movers.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bruno’s Niagara Movers Llc. is better than 100% of movers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bruno’s Niagara Movers Llc. is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bruno’s Niagara Movers Llc. is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bruno’s Niagara Movers Llc. is better than 42% of movers.C
42

Reviews for your job

Customers hired Bruno’s Niagara Movers Llc. for 8 kinds of job.

Bruno’s Niagara Movers Llc. for furniture assembly

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$621–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture assembly”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#52 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Furniture assembly”

MarkLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I got several moving quotes and Bruno was very reasonable - PLUS, the only one that gave a quote that wouldn't change if the job took more time than estimated. They worked hard and did a great job on my long distance move.. even moved my motorcycle! The team was friendly, fast and organized. The owner was on site…

Paid $5,000+Reasonable priceSmall furniture movingInterstate movingFurniture assembly
Lyndsay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I can’t say enough good things about this moving company! From start to finish, they were professional, respectful, hardworking, and incredibly careful with everything. They didn’t just do their job, they truly went above and beyond to make the entire moving process smooth and stress-free. What meant the most to me…

Paid $500–1,000Great priceLocal movingMoving-related packingOversized-item moving
Jo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Customer service was exceptional. I recommend this company without hesitation. Great meeting the hard working, kind team!

Paid $1,000–1,200Great priceLocal movingOversized-item movingFurniture disassembly
S.M.10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I wish I could give more than 5 stars! JJ Bruno and the crew Andy, Kobe, and Jim could not have been any more professional, friendly, and hardworking! They picked up several pieces of furniture from different WNY addresses and delivered to us right on time. Especially impressive when they spent an unbelievable…

Paid $1,200–1,400Great priceOversized-item movingIn-state movingFurniture assembly
IvanaLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Amazing job! Excellent service. I didn't expect the guys to be so fast and know their job. Even in winter weather conditions, they did the job flawlessly without any mess. 10 stars. I recommend them and I am sincerely grateful.

Paid $400–600Great priceLocal movingFurniture disassemblyFurniture assembly
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our move went great. We had a lot of large furniture, glass pieces and fragile antiques. It was all safely packed up and moved well. We had a few plans change with what was going and Bruno and the team were very accommodating for our full day move. Highly recommended!

Great priceLocal movingOversized-item movingFurniture disassembly
ManarLocal Guide · 356 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joe and his crew are on a different level, we had a big move, 3 bedroom house and over 160 miles away. A lot of other movers quoted us way too high. Brunos charges were reasonable and they are on time and constantly kept us updated via text,phone and email along the process. I always believed in small businesses but…

Great priceVehicle transportLocal movingMoving-related packing
Vicki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great guys

Paid $400–600Reasonable priceMoving-related packingFurniture disassemblyFurniture assembly

Price

$585-39% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 45%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving29$611–$1.6k
Oversized-item moving15$135–$556
Senior moving11$529–$1.6k
Furniture disassembly8—
Furniture assembly8$621–$1.2k
Small furniture moving6$248–$878
Moving-related packing5$569–$2.8k
In-state moving5$834–$2.1k

Compare with

Good Neighbors Moving logoGood Neighbors MovingExperts Score 100Buffalo · 5.00★NK Packing-Moving Specialist LLC logoNK Packing-Moving Specialist LLCExperts Score 100Buffalo · 5.00★WNY Moving logoWNY MovingExperts Score 99Buffalo · 4.98★