Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Brushers Chimneys - Chimney Repair in Houston logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Brushers Chimneys - Chimney Repair in Houston

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 22 fireplace installation & repair · 4.9★ from 507 Google reviews

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Report card

Percentile vs other fireplace installation & repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brushers Chimneys - Chimney Repair in Houston is better than 88% of fireplace installation & repair.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brushers Chimneys - Chimney Repair in Houston is better than 92% of fireplace installation & repair.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brushers Chimneys - Chimney Repair in Houston is better than 81% of fireplace installation & repair.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brushers Chimneys - Chimney Repair in Houston is better than 100% of fireplace installation & repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brushers Chimneys - Chimney Repair in Houston is better than 100% of fireplace installation & repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brushers Chimneys - Chimney Repair in Houston is better than 100% of fireplace installation & repair.A
100

Reviews for your job

Customers hired Brushers Chimneys - Chimney Repair in Houston for 8 kinds of job.

Brushers Chimneys - Chimney Repair in Houston for rain cap installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Rain cap installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4

All 10 Google reviews tagged “Rain cap installation”

Mykael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a good job explaining the process why the services were needed

Chimney cleaningChimney inspectionsChimney repair & restoration+ Quality+ Value
Rhonda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Adam was very responsive and informative about what needed to be repaired and do so in timely manner

Chimney flue cleaningChimney inspectionsChimney repair & restoration
Sheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Adam is a blessing and a very professional individual. He made a very unpleasant situation as pleasant as possible. They made a nasty job into a good experience. Thank you Adam we recommend you to anyone looking for a professional cleaning.

Chimney cleaningChimney flue cleaningChimney inspections+ Responsiveness+ Punctuality+ Quality
Cheri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David and Enrique did a great job taking care of and getting my fireplace in working condition again. I highly recommend this business!

Chimney cleaningChimney flue cleaningChimney inspections+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent communication and service.

Chimney cleaningChimney flue cleaningChimney inspections+ Quality+ Professionalism
Stephanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very professional and inventive. They took pictures and explained what they were going to do and then what they had done once finished. Very good company. I would recommend them to anyone.

Chimney cleaningChimney flue cleaningChimney inspections+ Punctuality+ Quality+ Professionalism
DeniseLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The two guys were very thorough and explained everything and showed me my before and after pictures. Very helpful and answered all my question. They did a great job. Left my house just as clean as it was when they arrived. Thanks David and Enrique for making my fireplace safe! I highly recommend them!

Chimney inspectionsChimney repair & restorationRain cap installation+ Punctuality+ Quality+ Professionalism
Elijah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Daniel came and inspected our chimney. Did an awesome job and a good crew.

Rain cap installation+ Responsiveness+ Quality+ Professionalism
Brenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would highly recommend this company!!!

Chimney cleaningRain cap installation+ Responsiveness+ Punctuality+ Quality
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zac worked hard and did what he promised. The inside of our fireplace is beautiful! He did an excellent job! Thank you! John and Judy Head

Chimney cleaningChimney flue cleaningChimney inspections+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Chimney inspections97—
Chimney cleaning89—
Chimney flue cleaning73—
Chimney repair & restoration69—
Stove & fireplace cleaning44—
Smoke chamber cleaning38—
Fire prevention29—
Rain cap installation10—

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