Experts Reviews · Company report
Buckhead Pet Pals logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%96+13.6Replies to reviews 7%87+6.2Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Buckhead Pet Pals

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 115 pet sitters · 4.9★ from 229 Google reviews

Report card

Percentile vs other pet sitters (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Buckhead Pet Pals is better than 95% of pet sitters.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Buckhead Pet Pals is better than 95% of pet sitters.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Buckhead Pet Pals is better than 99% of pet sitters.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Buckhead Pet Pals is better than 96% of pet sitters.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Buckhead Pet Pals is better than 100% of pet sitters.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Buckhead Pet Pals is better than 87% of pet sitters.A
87

Reviews for your job

Customers hired Buckhead Pet Pals for 4 kinds of job.

Buckhead Pet Pals for cat sitting (in-home)

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Cat sitting (in-home)”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Cat sitting (in-home)”

K5 hours ago★★★★★

I have used Buckhead Pet Pals on two different occasions and have been very pleased with their services. I had never used a pet sitter before and they made the process very easy and worked with me to ensure I was comfortable with leaving my cats in their care. My first experience was when I was away on a trip and…

Reasonable priceCat sitting (in-home)
Chris12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

We needed multiple visits daily for four days for three dogs and a cat. No small thing, turning a responsibility like that over to a someone new to the animals. It went perfectly. Everyone acclimated, including our semi-shy indoor/outdoor cat, and from the pictures we received daily, it looked like BFF's all the…

Great priceCat sitting (in-home)Dog sitting (in-home)
Jimmy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It is very rare for me to leave a review for a business, but Buckhead Pet Pals has surpassed all my expectations at every turn. First, very intuitive and user-friendly experience with their website and app. Easy to get started, schedule appointments, and pay your bill. Second, very quick and friendly response…

Great priceCat sitting (in-home)
JohnLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Look no further for top tier pet care.

Reasonable priceCat sitting (in-home)
DianeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Lee has been great to work with and has went above and beyond taking care of my kitty visits. She is a wonderful and kind person and genuinely dedicated to her work. She is very loving with the kitties who are all pretty shy but she brings out the best in everyone with every visit. I highly recommend Lee. She…

Great priceCat sitting (in-home)
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They did an EXCELLENT job taking care of my cat, following my instructions to the letter, and sending pics of him on each visit.

Cat sitting (in-home)
Regina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Buckhead Pet Pals are simply THE BEST! Our particular sitter, Alexis, is just amazing! She is just so kind and reliable and always keeps us in the loop with how they are doing, including fun pictures too!. I highly, highly recommend them for your pet sitting needs!

Cat sitting (in-home)
Aaron11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I’ve used Buckhead Pet Pals for many years and all of their pet sitters do a great job! I’m particularly happy with my current pet sitter Laura Melson - highly recommend Buckhead Pet Pals!!

Cat sitting (in-home)+ Quality
Kristen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We couldn't be more pleased with Buckhead Pet Pals. Alexis is our main sitter and has been taking care of our cat for over three years. She is so professional and caring. I highly recommend Buckhead Pet Pals and will continue to use them for years to come.

Cat sitting (in-home)
EllenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I adore Buckhead Pet Pals! Communication is always great and smooth. My experiences with both the company and the individual pet sitters have 100% been great. I’ll never go with any other service!

Great priceCat sitting (in-home)
Yunle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The lady who came to my place was very kind and easy to communicate. Her manager also followed up the process. I wasn't able to find all the posts at first time and the manager helped me find those lovely pictures. Good service!

Reasonable priceCat sitting (in-home)
K.C.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The communication is great and my cats receive good care and attention with every visit!

Reasonable priceCat sitting (in-home)
SungJu10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I used Buckhead pet pals for 2 weeks while I visited family and it was 10/10 service. Big shout out to Nisha who took such good care of my cat. She was reliable, communicative and gave my cat so much love while I was gone. It gave me such peace in mind to know that he was being well taken care of. I recommend…

Great priceCat sitting (in-home)
Alexis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Buckhead Pet Pals provides the best live and care for fur kids while you’re away. Lee was great and communicated with me everyday to let me know what was going on. I’m so appreciative of her and the whole team!

Reasonable priceCat sitting (in-home)
Tamar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Buckwheat pet pals had been servicing my kitties for years now and they are great! My mail is always picked up, plants watered and kitties well cared for

Reasonable priceCat sitting (in-home)
Kris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Reasonable priceCat sitting (in-home)
Bonnie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 68%Overpriced 3%Not sure 0%

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