Analyzing 10,149,35110.1M ReviewsFor 28,76028.8K Experts

Experts Reviews · Company report
Buckhead Pet Pals logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%96+13.6Replies to reviews 7%87+6.2Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Buckhead Pet Pals

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 115 pet sitters · 4.9★ from 229 Google reviews

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Report card

Percentile vs other pet sitters (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Buckhead Pet Pals is better than 95% of pet sitters.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Buckhead Pet Pals is better than 95% of pet sitters.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Buckhead Pet Pals is better than 99% of pet sitters.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Buckhead Pet Pals is better than 96% of pet sitters.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Buckhead Pet Pals is better than 100% of pet sitters.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Buckhead Pet Pals is better than 87% of pet sitters.A
87

Reviews for your job

Customers hired Buckhead Pet Pals for 4 kinds of job.

Buckhead Pet Pals for dog sitting (in-home)

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog sitting (in-home)”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 8 Google reviews tagged “Dog sitting (in-home)”

Chris12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

We needed multiple visits daily for four days for three dogs and a cat. No small thing, turning a responsibility like that over to a someone new to the animals. It went perfectly. Everyone acclimated, including our semi-shy indoor/outdoor cat, and from the pictures we received daily, it looked like BFF's all the…

Great priceCat sitting (in-home)Dog sitting (in-home)
Gale3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I can’t say enough good things about my first experience with Buckhead Pet Pals. My dog, Eddie, and I absolutely loved Elizabeth, who stayed in our home for two nights while I was away. She was wonderful, and I had complete peace of mind knowing Eddie was in such good hands. I will definitely be using Buckhead Pet Pals and Elizabeth again.

Reasonable priceDog sitting (in-home)
RobinLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

Highly recommended, but a bit of a letdown for me. I chose Buckhead Pet Pals for a three-day work trip based on rave reviews, expecting a premium level of care and professionalism. Unfortunately, my experience as a first-time user was a bit of a letdown. I have a 4-year-old Miniature Schnauzer. If you know…

OverpricedDog walkingDog sitting (in-home)
LeeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I am so happy with the care my two dogs received! The sitter was polite and professional, and sent adorable pictures and updates. Highly recommend!

Other pet sitting (in-home)Dog walkingDog sitting (in-home)
KaushikLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This team has just been wonderful. From Camila and Shannon to Sarah and Margaret. I could not have asked for more. My furry kids are very demanding and as a collective team. They have delivered (and continue to d liver).

Reasonable priceOther pet sitting (in-home)Dog sitting (in-home)
PamelaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fabulous pet sitter who paid attention to important details about our doggie.

Reasonable priceDog sitting (in-home)
Griffen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience. Very professional and provided updates each visit! Will use again!!

Dog walkingDog sitting (in-home)
Bonnie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Other pet sitting (in-home)Dog walkingCat sitting (in-home)

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 68%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Cat sitting (in-home)17—
Dog walking17—
Dog sitting (in-home)8—
Other pet sitting (in-home)8—

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