Experts Reviews · Company report
Budd & Company Automotive - Rainier logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%72+17.5Value 14%96+13.6Replies to reviews 7%73+5.2Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Budd & Company Automotive - Rainier

Seattle, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #479Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.8★ from 1,119 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Budd & Company Automotive - Rainier is better than 77% of auto repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 72% of auto repair shops.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Budd & Company Automotive - Rainier is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 96% of auto repair shops.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Budd & Company Automotive - Rainier is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 73% of auto repair shops.B
73

Reviews for your job

Customers hired Budd & Company Automotive - Rainier for 8 kinds of job.

Budd & Company Automotive - Rainier for brakes

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Jobs reviewedHow many Google reviews are tagged with this job.65
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 415
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 65 Google reviews tagged “Brakes” · showing 20

Ryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Have been coming here for a few years now and I always direct folks in need of a good auto shop to Budd & Company, even those on the east side of the lake. Tara was incredibly kind and I'm always appreciative of the transparency the shop offers through their service and the Lyft back to the shop once service was done!

Reasonable priceTransmissionVehicle InspectionBrakes
JeannieLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great customer service and thier quote came in way below the other opinion I received. My dad told me about Budd & Co. years ago but I never brought my car here because its not near my house. After this service, Budd & Co. will be my regular auto service go-to!

Reasonable priceSteering & suspension repairBrakes
BarbaraLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Flawless transaction. Even with having to get parts in, my car was serviced and repaired in one day. I’m quite happy with this work.

Reasonable priceBrakesAir conditioningAuto maintenance
Jeffrey12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This company is straight up reputable. I had an issue with a brake caliper that had a manufacturer defect that made my car break down on the road. They took care of replacing that caliper and the damaged parts associated with the failure. They fixed it in a day without charge. That’s good business!

Brakes
Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

All around great experience from the team at Budd & co! Friendly and helpful guys, affordable, quick and great service for my car. I appreciate you guys so much!

Great priceBrakes
Betsy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I own a 2014 car, and at that age, things pop up. I can count on Budd’s regular servicing to maintain my vehicle and catch any issues before they become a real problem. Would and have recommended them to others

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceBrakes
kelby15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always honest and dependable. Big fan.

General repairs & maintenanceBrakes
Elias2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Good👍

Brakes
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Friendly, professional, easy to schedule, explained well and listened giving me choices, and they washed my car

Great priceGeneral repairs & maintenanceBrakes
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service after accepting my truck without an appointment because of braking concerns, like the rear brakes weren’t working! Very happy with the repair and cost, especially compared to dealer maintenance. They are now my go to shop for the 2 vehicles in the family.

Vehicle InspectionBrakes
Luke3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Recommended by my partner for a repair I messed up. They were quick and professional. Awesome energy

Brakes
Yontan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brought my car in for an oil change, brake system flush, and a general inspection, and I couldn’t be happier with the experience. The service was fast, the staff was knowledgeable, and the pricing was fair without any surprise charges. What really stood out was that they went beyond just the car work. When I…

Great priceVehicle InspectionBrakesOil change
Myth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always great customer service and communication. These folks do quality work in a timely manner at a totally fair price. I highly recommend them.

Great priceGeneral repairs & maintenanceBrakesService not listed
Marcus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great staff! The front office staff were on top of all issue and very communicative up front, no going back and forth and we’re just giving straight honest opinions and options. They helped me get my 2010 Nissan SUV back up and running with 4 brand new brakes and A/C repair within 2 days! Granted, I do not drive my…

Reasonable priceBrakesA/C installation & repairAir conditioning
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

These guys went above and beyond. Customer service is amazing. Brian is top tier. Even called and paid for a Lyft while my Porsche was being worked on so I could make it to a meeting. Car was ready when I got back!

Great priceElectrical repairBrakes
Riot3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

In a city full of brand new teslas, Budd & Co saw my gorgeous girl Cynthia for the gift she is (and also saw the anxious attachment I have to my 30+ year old beater wit a heater). Aaron at the front desk was kind, helpful, and had an amazing sense of humor. I shared my previous experience going to mechanics as a…

Reasonable priceBrakes
Glenn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have been taking my vehicles in for service since 1997. Always friendly and fast service and at a reasonable price! I have never felt "taken" by them... always felt cared for by Budd and Company. They ROCK!!

Reasonable priceGeneral repairs & maintenanceBrakesVehicle safety inspection
Huckleberry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They were patient with my lack of knowledge and were willing to work within my budget. They were communicative throughout the entire process and sufficiently answered any questions I had. Repairs were done in a timely manner and I felt I was valued as a customer. Would definitely go to them again in the future and recommend their services.

Great priceTiresGeneral repairs & maintenanceVehicle Inspection
Emre12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Customer service was so attentive it almost felt rehearsed. Also noticed they were kind & patient with an older woman who was kind of a difficult customer. Pricing was strongly competitive, communication was good. Highly reccomend.

Reasonable priceBrakes
Sally11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Easy to make an appt. Car returned quickly. Keeps my 2013 Scion xD running very well. Knowledgeable and friendly. Won't go anywhere else. Been going there for over 20 years- 5 cars in!

Great priceAir & cabin filter replacementGeneral repairs & maintenanceElectrical

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 4%Not sure 3%

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