Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Budd & Company Automotive - Rainier logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%72+17.5Value 14%96+13.6Replies to reviews 7%73+5.2Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Budd & Company Automotive - Rainier

Seattle, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #479Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.8★ from 1,119 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Budd & Company Automotive - Rainier is better than 77% of auto repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 72% of auto repair shops.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Budd & Company Automotive - Rainier is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 96% of auto repair shops.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Budd & Company Automotive - Rainier is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 73% of auto repair shops.B
73

Reviews for your job

Customers hired Budd & Company Automotive - Rainier for 8 kinds of job.

Budd & Company Automotive - Rainier for exhaust

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Exhaust”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#99 / 209
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 18 Google reviews tagged “Exhaust”

Madeline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★

Horrible experience. Brought my prius in after my catalytic converter was stolen. After waiting on insurance, they replaced it and did some other brake work. Then they say that my car that was drivable when I brought it in - now has a dead hybrid battery and won't start. They "offer" to take the car off my hands,…

OverpricedExhaust
RosalynLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Shoutout to Anthony and the incredible team at Budd’s on Rainier! 🚗 They are determined to keep my 2008 Mazda CX-7 on the road for at least another two years, and I couldn't be more grateful. I recently had exhaust system repairs completed, and my car is running like new again. If you're looking for honest,…

Reasonable priceExhaust
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Honestly the best repair service in Seattle. They've been caring for my old 98 Cherokee for ages and through 3 owners, the service has been stellar. Ten stars!

Reasonable priceExhaustTiresGeneral repairs & maintenance
Donna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I brought my car in for a new exhaust manifold and replacement of both lower control arms, and I couldn’t be happier with the entire experience. From the moment I walked in, they made me feel completely at home. They took the time to explain everything clearly, answered all my questions, and helped me feel…

Reasonable priceExhaustSteering & suspension repair
RebeccaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We always appreciate the great communication, great service, and overall great experience with Budd & Company.

Air & cabin filter replacementExhaustBrakes
JeffLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Once again, Excellent Service!! Budd & Co. fixed my brakes, master cylinder, hard lines, leaks, etc.,, and my Jeep is now SAFE. My Jeep drives and stops AWESOME. 100% recommend this shop. 10 STARS on a scale of one to five!

Exhaust
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place is great! I trust them and they have done right for me for over 10 years

Auto battery maintenanceAuto brake replacementAuto exhaust system repair
Max3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Catalytic converter was stolen from my CRV and Budd and Co. fixed it timely with no problems. Would recommend.

Exhaust
Pat9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I only interacted with Michael at the shop. I called on a Saturday morning when they were not open and Michael called me back at 8 o’clock on Monday morning to set up a time to replace my catalytic converter that was stolen. The appointment was set up quickly for the next day. It turned out that the technician was…

Auto exhaust system repairAuto exhaust system replacementElectrical
Marlo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Always good service!

Exhaust
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They fixed exhaust leak. Went smooth and Mike was very helpful. Thought might have a small leak but they took the time to inspect the car. No problems were found. I highly recommend Budds.

Exhaust
jesseLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Budd and Co. is 5 stars******+++ plus. They are reliable, fair and trustworthy. Not to mention swift. A true asset to Seattle. Do yourself a favor and take your car to them. Thank you very much Budd and Co.

Auto brake repairExhaustGeneral repairs & maintenance
Larry12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service - high quality work, fair price, good communications.

Exhaust
JoLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceExhaustTiresOil change
Kyong9 months ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementExhaust
Paul3 years ago★★★★★

Rating only, no written review.

Electrical repairExhaust
Zach4 years ago★★★★★

Rating only, no written review.

Exhaust
Igor9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repairExhaust+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change123—
General repairs & maintenance114—
Brakes65—
Vehicle Inspection50—
Auto maintenance43—
Tires43—
Auto engine diagnostic38—
Electrical repair37—

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