Experts Reviews · Company report
Budd & Company Automotive - Rainier logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%72+17.5Value 14%96+13.6Replies to reviews 7%73+5.2Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Budd & Company Automotive - Rainier

Seattle, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #479Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.8★ from 1,119 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Budd & Company Automotive - Rainier is better than 77% of auto repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 72% of auto repair shops.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Budd & Company Automotive - Rainier is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 96% of auto repair shops.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Budd & Company Automotive - Rainier is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 73% of auto repair shops.B
73

Reviews for your job

Customers hired Budd & Company Automotive - Rainier for 8 kinds of job.

Budd & Company Automotive - Rainier for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.114
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#86 / 408
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 114 Google reviews tagged “General repairs & maintenance” · showing 40

Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

they were fast and professional with their service and inspections, provided a detailed estimate of work, and kept me informed of the repairs process / were accommodating to my insurance estimator

Reasonable priceGeneral repairs & maintenanceVehicle InspectionOil change
Sylvain4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

VERY fast and friendly service! free coffee and treats! lots of parking space. very informative as well and they're great with prioritizing auto needs and assisting with payment. i didnt need to worry about a thing. i will definitely be going back😎

General repairs & maintenanceAuto engine diagnosticVehicle Inspection
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Budds has always been a great place to take my car, good customer service, convenient location and fast turn around.

General repairs & maintenanceOil change
RobLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I wanted to share my experience with Budd & Co. from my visit in August. I had been a longtime customer of Greg’s Japanese Motor, so making the transition to a new shop was important to me. My experience started off a little rocky with some confusion about my appointment, but the district manager stepped in and got…

Great priceGeneral repairs & maintenance
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Everyone was great, including the nice young man helping with parking.

Great priceGeneral repairs & maintenance
Kalina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been bringing my BMW to Budd & Company Automotive on Rainier Ave for the past several years, and I’ve always had a great experience. The service has consistently been reliable, honest and high quality. Brian has been especially incredible to work with. He’s always helpful, responsive and takes the time to make…

Reasonable priceGeneral repairs & maintenance
Betsy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I own a 2014 car, and at that age, things pop up. I can count on Budd’s regular servicing to maintain my vehicle and catch any issues before they become a real problem. Would and have recommended them to others

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceBrakes
JanisLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Budd's is my local, really effective, auto repair shop. I feel confident about the diagnostics, quality and pricing.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceVehicle Inspection
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent customer service. Good timely communication. Upbeat and kind. And, the car is running great!

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Ed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Superb service, knowledgeable staff, and trustworthiness are hallmarks of my many years using Budd and Co. to take care of my vehicle. Thank you Brian, Tara, and all the staff!

Great priceAir & cabin filter replacementGeneral repairs & maintenance
kelby15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always honest and dependable. Big fan.

General repairs & maintenanceBrakes
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Friendly, professional, easy to schedule, explained well and listened giving me choices, and they washed my car

Great priceGeneral repairs & maintenanceBrakes
Deonna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Budd & Company repaired wire damage to my car caused by rats, and were great with communication! Prices seemed very reasonable, but the staff themselves are the real stars here. Everyone I chatted with was exceedingly kind and helpful, and I will certainly be coming back if I need any assistance in the future!

Reasonable priceElectrical repairGeneral repairs & maintenance
Lynda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They were kind efficient and cost conscious. They also kept me informed of everything. I can’t recommend them enough.

Reasonable priceGeneral repairs & maintenance
Myth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always great customer service and communication. These folks do quality work in a timely manner at a totally fair price. I highly recommend them.

Great priceGeneral repairs & maintenanceBrakesService not listed
KMC6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I would like to say thank you so much to Budd and Company on Rainer avenue!! I took my truck in because it was time for an oil change!! Well there were other things that need attention so they took care of that!! Now my truck feels and run like brand new!! With all the fixings that was done I don’t have to go back…

Great priceGeneral repairs & maintenanceAuto engine diagnosticAuto maintenance
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

While getting an oil change Jimmy noticed a problem with the radiator. After explaining it to me we decided the radio needed to be replaced. They scheduled the job 24 hours after the decision and my old Toyota is now in good shape. The work gets done well & efficiently. Jimmy is great at explaining issues, listens…

Great priceElectrical repairTiresGeneral repairs & maintenance
bengie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I’m very satisfied and impressed with the service done with my car. The staff esp Alejandro was very helpful honest and very knowledgeable. Thank you !

Reasonable priceTransmissionAir & cabin filter replacementSteering & suspension repair
Glenn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have been taking my vehicles in for service since 1997. Always friendly and fast service and at a reasonable price! I have never felt "taken" by them... always felt cared for by Budd and Company. They ROCK!!

Reasonable priceGeneral repairs & maintenanceBrakesVehicle safety inspection
Huckleberry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They were patient with my lack of knowledge and were willing to work within my budget. They were communicative throughout the entire process and sufficiently answered any questions I had. Repairs were done in a timely manner and I felt I was valued as a customer. Would definitely go to them again in the future and recommend their services.

Great priceTiresGeneral repairs & maintenanceVehicle Inspection
Sally11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Easy to make an appt. Car returned quickly. Keeps my 2013 Scion xD running very well. Knowledgeable and friendly. Won't go anywhere else. Been going there for over 20 years- 5 cars in!

Great priceAir & cabin filter replacementGeneral repairs & maintenanceElectrical
Miles8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Went in with my Tacoma for a 100,000 miles check up, and I am so glad I did. They started with an oil change to also assess the state of the vehicle. Within a couple of hours, I had a full inspection and recommendation report with pictures, explanations, and coded urgency for each repair. Very clear and easy to…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceVehicle Inspection
johnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

thx Greg fast and great service

Great priceGeneral repairs & maintenance
Alexa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have taken my Subaru forester here several time and the crew here is really friendly and they get things done quickly!!

TiresGeneral repairs & maintenanceBrakes
Dorsey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

They identified an issue with my car that was under warranty and called my dealer to confirm it. I’ll be back!

Great priceGeneral repairs & maintenance
DerekLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had a great experience taking I my old Subaru. I was moving within a week of when I called them(middle of the holidays) and they went the extra mile to find the part I needed before I moved. Everyone was very nice and professional, and they stayed late to ensure the timeline they said. Would use them again and recommend.

Reasonable priceGeneral repairs & maintenance
LauraLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Absolutely the best service! I'll never go anywhere else.

Great priceGeneral repairs & maintenanceAuto maintenanceOil change
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great work and distinguished customer service! I've driven my car in on an emergency basis and work was done that day. I've referred my employer fleet repairs to them.

Reasonable priceGeneral repairs & maintenanceOil change
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Honestly the best repair service in Seattle. They've been caring for my old 98 Cherokee for ages and through 3 owners, the service has been stellar. Ten stars!

Reasonable priceExhaustTiresGeneral repairs & maintenance
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We were very pleased with the service and the results. Thank you BUDDS

Great priceGeneral repairs & maintenanceBattery
SopheAnn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

speedy and they got the good vibes

Not sureGeneral repairs & maintenance
L7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very customer service oriented. Seem to be reasonably priced. An issue was found with my car and they lent me a vehicle at no charge so I wouldn’t have to sit in the shop all morning

Reasonable priceGeneral repairs & maintenanceOil change
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service and an even better staff. Hands down the most reliable repair shop. They’ll always get you set up right and efficiently.

Great priceGeneral repairs & maintenanceElectricalVehicle Inspection
Yaz3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Super friendly staff, accommodated me despite the fact that I wasn’t on time, quickly diagnosed and fixed a kind of obscure problem, ended up charging me less than their original estimate, and left a cute little treat for me when I got my car back. I feel very lucky to discover that I live so close to this place and…

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticOil change
christopher5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys are really good friendly staff..Great customer service. Car runs great 👍 told me what I needed and took care of me.. highly recommended 🔥Thx again bud.

Great priceGeneral repairs & maintenanceVehicle Inspection
PJ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I love Budd's! In addition to excellent service, the staff provide friendly, truly respectful, transparent information about what is needed, and can help prioritize repairs for folks like me who need to triage expensive repairs. I've been trusting Budd's with my cars over 40 years; so glad they are still here for us.

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
velenaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I am never disappointed with Excellence! Great service. Quality work/timely/professional/friendly and reassuring customer care. very happy with my Great Service.

Reasonable priceGeneral repairs & maintenance
V4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My moms car's TPMS light came on while boarding the Bainbridge ferry. Since we weren't sure how low the tires actually were, and had a medical appointment downtown I called Budds. The guy who answered the phone was so nice. Told us to come by and they would help us. I found Budds easily on Rainier Ave an awesome old…

Great priceGeneral repairs & maintenance
Leah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Im so happy to have found Budd & Co! Excellent service, solid prices, great work. The team there couldn’t be nicer and my car is back running like it should be.

Reasonable priceElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
Z2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Budd & Co. are thorough when they do mechanical work. Each time I’ve had a concern, they find the underlying issue and the car drives better than before. Friendly team and great service!

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 4%Not sure 3%

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