Experts Reviews · Company report
Budd & Company Automotive - Rainier logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%72+17.5Value 14%96+13.6Replies to reviews 7%73+5.2Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Budd & Company Automotive - Rainier

Seattle, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #479Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.8★ from 1,119 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Budd & Company Automotive - Rainier is better than 77% of auto repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 72% of auto repair shops.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Budd & Company Automotive - Rainier is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 96% of auto repair shops.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Budd & Company Automotive - Rainier is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 73% of auto repair shops.B
73

Reviews for your job

Customers hired Budd & Company Automotive - Rainier for 8 kinds of job.

Budd & Company Automotive - Rainier for oil change

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Jobs reviewedHow many Google reviews are tagged with this job.123
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#134 / 443
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 123 Google reviews tagged “Oil change” · showing 20

Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 hours ago★★★★★

Easy booking, friendly staff, and timely service. Oil changed with synthetic for a great price. Thanks guys!

Great priceAuto maintenanceOil change
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

they were fast and professional with their service and inspections, provided a detailed estimate of work, and kept me informed of the repairs process / were accommodating to my insurance estimator

Reasonable priceGeneral repairs & maintenanceVehicle InspectionOil change
Ryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Have been coming here for a few years now and I always direct folks in need of a good auto shop to Budd & Company, even those on the east side of the lake. Tara was incredibly kind and I'm always appreciative of the transparency the shop offers through their service and the Lyft back to the shop once service was done!

Reasonable priceTransmissionVehicle InspectionBrakes
Candice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

The reception was easy, the work was done fairly quickly. Though I got a wrong final receipt/invoice that says I declined two service I did not ask them to do. This is minor and did not affect the total pricing, but still...Oil change did not come with routine checks that is one thing to note.

Reasonable priceOil change
Sylvain4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

VERY fast and friendly service! free coffee and treats! lots of parking space. very informative as well and they're great with prioritizing auto needs and assisting with payment. i didnt need to worry about a thing. i will definitely be going back😎

General repairs & maintenanceAuto engine diagnosticVehicle Inspection
Amie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The whole team is professional and easy to talk to ! They take time to explain everything . You get a printout of what’s been done and what coming up so you can budget your car maintenance! No pressure and they do an incredible job ! Waiting area is comfy and clean and clean bathroom to use complimentary water and…

Great priceOil change
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Budds has always been a great place to take my car, good customer service, convenient location and fast turn around.

General repairs & maintenanceOil change
Kat10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

I had done some research on best shops to take my car into and saw good reviews for this place. I called ahead and told them what I needed and asked for a quote - he told me $67. When I went in, the front desk quoted me $2,000 for a bunch of random recommendations. I said no to all of them except what I came in for…

Oil change
BarbaraLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Flawless transaction. Even with having to get parts in, my car was serviced and repaired in one day. I’m quite happy with this work.

Reasonable priceBrakesAir conditioningAuto maintenance
Tatiana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent experience getting my car serviced Andrew Santana was very professional and helpful <3 Definitely will be coming back !

Great priceOil change
JanisLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Budd's is my local, really effective, auto repair shop. I feel confident about the diagnostics, quality and pricing.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceVehicle Inspection
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent customer service. Good timely communication. Upbeat and kind. And, the car is running great!

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

i LOVE budd & co! they always get me in ! even next day! always helpful & honest! highly recommend!!!!

Reasonable priceAir & cabin filter replacementAuto engine diagnosticA/C installation & repair
ErinLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great price, great customer service! Fixed my climate control unit for $200 less than Midas quoted me and did a complimentary ac recharge. Everyone working there is very friendly and helpful, and their pricing is very transparent. Aaron and Alejandro were particularly helpful. Highly recommend!

Reasonable priceA/C installation & repairAir conditioningOil change
Oliver2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Good price for oil change, very helpful inspection included. Sends written up findings with photos as needed. Gives clear options to approve or decline additional work without pressuring you. I will return for future car maintenance.

Reasonable priceVehicle InspectionOil change
Vicky9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was my second visit to Budd & Company for (2) different issues. Both times I was treated well and my issues were taken care of. Their shop is clean and comfortable. The staff is friendly and made sure I understood the charges for the work being done. I will continue to use them for future service issues.

Great priceOil change
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very friendly and professional. Clean and comfortable waiting area. Fast and efficient service.

Great priceAir conditioningOil change
Yontan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brought my car in for an oil change, brake system flush, and a general inspection, and I couldn’t be happier with the experience. The service was fast, the staff was knowledgeable, and the pricing was fair without any surprise charges. What really stood out was that they went beyond just the car work. When I…

Great priceVehicle InspectionBrakesOil change
Gerri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Visiting for a promotional oil change. Customer service was excellent! Friendly staff, made sure I understood the work being done as well as the work needing to be done. BUDD has been in my community for many years, this was my first visit but I will definitely be returning.

Great priceOil change
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Quick, simple and Awesome team!!! The guys are great and very informative.

Great priceOil change

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 4%Not sure 3%

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