Experts Reviews · Company report
Budd & Company Automotive - Rainier logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%72+17.5Value 14%96+13.6Replies to reviews 7%73+5.2Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Budd & Company Automotive - Rainier

Seattle, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #479Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.8★ from 1,119 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Budd & Company Automotive - Rainier is better than 77% of auto repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 72% of auto repair shops.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Budd & Company Automotive - Rainier is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 96% of auto repair shops.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Budd & Company Automotive - Rainier is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 73% of auto repair shops.B
73

Reviews for your job

Customers hired Budd & Company Automotive - Rainier for 8 kinds of job.

Budd & Company Automotive - Rainier for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#138 / 375
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 23 Google reviews tagged “Steering & suspension repair”

Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Kyle and the team did a great job delivering same day perfection after anticipating a two day repair.

Steering & suspension repair
ToddLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had a good experience with Budd & Co after having remarkably negative experiences with both Honda service departments in the area. They were proactive with their communication, sent over clear videos of what the issues they found were, and explained their findings clearly over the phone. Pricing was reasonable, the…

Reasonable priceSteering & suspension repairService not listed
JeannieLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great customer service and thier quote came in way below the other opinion I received. My dad told me about Budd & Co. years ago but I never brought my car here because its not near my house. After this service, Budd & Co. will be my regular auto service go-to!

Reasonable priceSteering & suspension repairBrakes
Betsy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I own a 2014 car, and at that age, things pop up. I can count on Budd’s regular servicing to maintain my vehicle and catch any issues before they become a real problem. Would and have recommended them to others

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceBrakes
NeerjaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a seamless experience at Budd & Company with correcting our suspension and wheel alignment. Highly recommend this place!

Reasonable priceSteering & suspension repairWheel alignment
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I appreciated that they were happy to show me the issues that were causing problems with the suspension. Service was unbelievably prompt and all completed by close of business on a Friday.

Reasonable priceSteering & suspension repair
Smilertoo287 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I received service that was affordable, professional, and my car repair was excellent.

Great priceSteering & suspension repairWheel alignment
bengie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I’m very satisfied and impressed with the service done with my car. The staff esp Alejandro was very helpful honest and very knowledgeable. Thank you !

Reasonable priceTransmissionAir & cabin filter replacementSteering & suspension repair
Glenn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have been taking my vehicles in for service since 1997. Always friendly and fast service and at a reasonable price! I have never felt "taken" by them... always felt cared for by Budd and Company. They ROCK!!

Reasonable priceGeneral repairs & maintenanceBrakesVehicle safety inspection
Miles8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Went in with my Tacoma for a 100,000 miles check up, and I am so glad I did. They started with an oil change to also assess the state of the vehicle. Within a couple of hours, I had a full inspection and recommendation report with pictures, explanations, and coded urgency for each repair. Very clear and easy to…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceVehicle Inspection
LeviLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

What an absolute bunch of pros. They did an incredible amount of work on my vehicle same day, found the source of my mystery fluid leak, and came in literally thousands under the dealership estimates. In a time when hours and dollars matter more than people, Budd’s team stands out as the best of the best in…

Customer photo from Levi's review
Great priceSteering & suspension repair
Donna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I brought my car in for a new exhaust manifold and replacement of both lower control arms, and I couldn’t be happier with the entire experience. From the moment I walked in, they made me feel completely at home. They took the time to explain everything clearly, answered all my questions, and helped me feel…

Reasonable priceExhaustSteering & suspension repair
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

I've been to Budd & Co. twice. This week was not their best performance. As part of a $2900 in services including oil change, timing belt, spark plug change, and control arm replacement I had them do "battery service" since I was due for a new one. They left the cable and new battery covered in corrosion dust. And…

OverpricedSteering & suspension repairGeneral repairs & maintenanceBattery
Henry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a great experience at Budd & Company Automotive Service Center. Big thanks to Anthony and Peter for their excellent support, and their staff workers are very helpful. My car was serviced well and fully cleaned, and they quickly fixed a brake issue. I would like to give them a full star for being professional, reliable, and highly recommended!

Reasonable priceSteering & suspension repairBrakesOil change
Hugh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service: all the service reps were very thorough, helpful and great communicators, especially Anthony

Reasonable priceTiresSteering & suspension repairVehicle Inspection
RebeccaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

A really positive experience. As someone who doesn't know a lot about cars it's always nerve-wracking to try to find a new local mechanic shop. They far exceeded my expectations and even noted and repaired a small issue with my brakes without charging me. I will definitely be returning again! Edit: It's been 2…

Steering & suspension repair
CLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Absolutely my favorite auto shop in Seattle. Quick, professional, honest, and fair priced. Look no further.

Auto maintenanceBatteryBrakes
Ruby10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service- very quick, very friendly! I was recommended to visit them, and their reputation is well deserved!

Steering & suspension repair
Rhonda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, quality work and friendly atmosphere

Electrical repairEngine repairGeneral repairs & maintenance
Lucas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Budd & Co has taken car of our old Ford since we got it and we couldn't be happier with the service and work.

General repairs & maintenanceSteering & suspension repairTransmission
JennyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Neighborhood mechanic that we trust! My partner and I are unfortunately prone to car issues and Budd & Company always hook us up with a great deal and great service. They have done it all on our cars and we are always happy with the work. Mike is the mechanic we often are talking with and he is professional, kind,…

A/C installation & repairBatteryBrakes+ Punctuality+ Quality+ Professionalism
Matthew14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Good work!

Steering & suspension repair+ Quality+ Professionalism
Sid4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Rating only, no written review.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceAuto engine diagnostic

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 4%Not sure 3%

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